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Toyota Certified

Toyota Certification

THE BEST NEW CARS MAKE THE BEST USED CARS

It stands to reason that the better a product is made the longer it will last, which makes getting a high-quality, low mileage Toyota at a great price a very savvy move.

Toyota’s timeless commitment to quality, innovation and durability is the foundation upon which the Toyota Certified Used Vehicles (TCUV) program launched in 1996. With each passing year, the TCUV program has gained momentum – totaling over five million sales and counting. At Toyota of Naperville, we find it important to offer vehicles of this quality to our community.

Along with industry-leading heritage comes another advantage; an exceptional coverage policy. With a 12-month/12,000-mile Limited Comprehensive Warranty1 a 7-year/100,000-mile Limited Powertrain Warranty2 plus 24 Hour Roadside Assistance for 7 years/ 100,000 miles3, we’ve got you covered.

Certification Process

Our certification process keeps you in mind every step of the way. The TCUV standards apply from the time our Toyota of Naperville team acquires the vehicle through to the final sale. Each candidate for certification can be a current model year vehicle, up to and including six year old models, with 85,000 miles or less on the odometer. Prior to the rigorous 160-point inspection every certified Toyota goes through, a CARFAX vehicle history report is reviewed to ensure that only the best of the best vehicles receive the Toyota Certified Seal of approval.

NOW HOW’S THAT FOR PEACE OF MIND?

Toyota Certified Program Benefits Toyota Certified Authorized Dealer Private Seller
1. 12-month/12,000-mile Comprehensive Warranty.1
2. 7-year/100,000-mile Limited Powertrain Warranty.2
3. 7-years/100,000-miles of Roadside Assistance.3
4. 160-Point minimum Quality Assurance Inspection.
5. Free CARFAX® Vehicle History Report™.4
6. Standard New-Car Financing Rates Available.5
7. Extended Warranty Coverage (items 1, 2, 3 and 4 above) transferable at no cost for added resale value.
8. Reconditioned to Toyota’s exacting standards by Toyota factory-trained technicians.
9. Warranty honored at over 1,400 Toyota dealers in the U.S. and Canada.
10. Trade-ins accepted.
11. Trouble-free handling of your transaction, including DMV paperwork.
12. All important information clearly spelled out in your contract.

Warranty

Toyota Certified Pre-Owned Vehicles

You don’t have to worry. You’re covered.

Each Toyota Certified Used Vehicle is reconditioned to Toyota’s exacting standards by Toyota factory-trained technicians and backed by an extensive used car warranty. The Toyota Certified Used Vehicle Warranty coverage is an extension of the vehicle’s original factory warranty and helps protect you against mechanical failures and breakdowns.

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12 month/12,000-mile Limited Comprehensive Warranty1

  • Coverage begins from date of Toyota Certified Used Vehicle purchase
  • Provides our highest level of coverage available
  • Covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship
  • It’s transferable at no cost, for added resale value

7 year/100,000-mile Limited Powertrain Warranty6

  • Coverage begins from date of Toyota Certified Used Vehicle (TCUV) purchase or 100,000 total vehicle miles. Program available in continental U.S., D.C., Alaska and Canada. See TCUV Warranty Supplement for details.
  • Covers major engine, transmission components and all internally lubricated parts
  • Offers Travel Protection that includes lodging and meal reimbursement when more than 150 miles from home
  • Provides Substitute Transportation reimbursement while your Toyota Certified Used Vehicle is undergoing repair
    3
  • It’s transferable at no cost, for added resale value

8 year/100,000-mile Factory Hybrid Vehicle Battery Warranty8

  • Hybrid-related components are covered for 8-years or 100,000 miles, whichever comes first, from original date of first use when sold as new
  • The HV battery may have longer coverage under emissions warranty
  • It’s transferable at no cost, for added resale value

8 year/100,000-mile Fuel Cell Vehicle Warranty9

  • 8-year or 100,000 mile warranty (whichever comes first) on key fuel cell components including the FC stack and power control unit; FC hydrogen tanks; hybrid battery pack and ECU; FC air compressor, boost converter and ECU; hybrid control module (power management control module); and hydrogen fueling ECU.

7 years of Roadside Assistance3

  • Coverage begins from date of Toyota Certified Used Vehicle purchase
  • Covers most services, including flat tires, lockout service, jump starts, towing and fuel delivery
  • Reimbursement for towing to the nearest Toyota dealership7
  • Toll-free call for service, 24 hours a day, 365 days a year

What’s Covered

Engine Components

  • ALL internally lubricated components and:
  • Balance shaft
  • Camshaft
  • Crankshaft
  • Crankshaft pulley
  • Cylinder heads
  • Engine block, oil pan and valve covers10
  • Engine oil reservoir
  • Engine oil reservoir pump
  • Engine mounts
  • Equipment drive shaft
  • Exhaust manifolds
  • Flexplate
  • Flywheel
  • Idler pulley
  • Intake manifold
  • Oil pressure switch
  • Oil pump
  • Oil sending unit
  • Piston
  • Seals and gaskets
  • Supercharger
  • Supercharger intercooler
  • Tensioners
  • Timing chain
  • Timing belt
  • Timing cover
  • Timing gears
  • Turbo intercooler
  • Turbo wastegate
  • Turbocharger
  • Water pump

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Manual Transmission – Transfer Case Components

  • ALL internally lubricated components and:
  • Clutch master cylinder
  • Clutch release cylinder
  • Gears and shafts
  • Hoses, lines and tubes
  • Seals and gaskets
  • Shift linkage and cables
  • Transfer/transmission case11
  • Transmission mounts

Automatic Transmission – Transfer Case Components

  • ALL internally lubricated components and:
  • Hoses, lines and tubes
  • Seals and gaskets
  • Shift linkage and cables
  • Solenoids
  • Torque converter
  • Transfer/transmission case11
  • Transmission mounts
  • Vacuum modulator

Axle Assembly Components – Front, Rear-Wheel, Four-Wheel, and All-Wheel Drive

  • ALL internally lubricated components and:
  • 4 x 4 Actuators
  • Axles and bearings
  • Center support bearing
  • Constant velocity boot band
  • Constant velocity joints and boots
  • Differential carrier assembly
  • Drive axle housing12
  • Drive shaft
  • Hubs
  • Locking hubs
  • Seals and gaskets
  • Thrust washers
  • Universal joints
  • Viscous coupling

Hybrid Transaxle/Motor Generator

  • Case and all internal parts, transaxle mounts, seals & gaskets
  • Hybrid actuator assembly shift control
  • Hybrid vehicle generator assembly
  • Hybrid vehicle motor assembly
  • Hybrid vehicle transaxle assembly
  • Transmission input damper assembly

Key Fuel Cell Vehicle Components

  • Fuel cell air compressor
  • Fuel cell boost converter
  • Fuel cell ECU
  • Fuel cell hydrogen tanks
  • Fuel cell power control unit (PCU)
  • Fuel cell stack
  • Hybrid battery ECU (battery voltage sensor)
  • Hybrid battery pack
  • Hybrid control module (power management control module)
  • Hydrogen fueling ECU
Components Specifically Excluded from Coverage Under The Limited Comprehensive Warranty:

Accessory Drive Belts; Batteries; Body Panels; Brake Linings, Pads and Shoes, Rotors and Drums; Bumpers; Carpet; Chrome; Clutch Friction Disc and Pressure Plate; Dash Cover and Pad; Door Fabric; Door Trim; Filters; Fluids; Glass (including Windshields); Headliner; Heating Hoses, Lines and Tubes; Hoses; Hybrid Vehicle Battery Pack*; Hybrid Vehicle Battery Plug Assembly*; Hybrid Vehicle Relay Assembly*; Hybrid Vehicle Supply Battery Assembly*; Interior and Exterior Trim and Moldings (including but not limited to: Ash Trays, Covers, Cup Holders and Vents); Lamps, Light Assemblies/Housings, and Light Bulbs; Nuts, Bolts, Clips, Retainers, and Fasteners; Paint; Rust and Corrosion Damage; Seat Covers; Sheet Metals; Shiny Metals; Spark Plugs; Structural Framework and Welds; Tires; Vacuum Hoses, Lines and Tubes; Weather Stripping; Wheels and Rims; Windshield Wiper Blades (Rubber Component); All interior and exterior cloth, leather, and stitching including convertible tops and/or vinyl tops including but not limited to: any vibration, deterioration, discoloration, disfigurement, warping, fading, staining, stretching, ripping, punctures, tearing, and/or scratches.

* Covered under the Toyota Hybrid System Warranty. Refer to Owner’s Warranty and Maintenance Guide for details.

160 Point Inspection: See Toyota’s Used Car Inspection Checklist

We check 160 points (165 for FCV, 174 for Hybrids). All to prove one point: Only the best get to be Toyota Certified Used Vehicles.

At Toyota, we are committed to putting the highest quality certified vehicles on the road. Each certified used vehicle is subject to an intensive 160-point minimum Quality Assurance Inspection, which includes mechanical, detailing, and appearance standards. The Inspection requires that factory-trained technicians complete any necessary repairs and reconditioning before we call the vehicle certified. Our goal is to ensure that every TCUV has that like-new look and feel that you would expect in a certified used vehicle. Our factory-trained technicians complete any necessary repairs and reconditioning before we call the vehicle certified. Every certified Toyota comes with a CARFAX® Vehicle History Report™ to ensure it’s worthy of the certification process. That means you can enjoy the peace of mind that comes with owning a Toyota Certified Used Vehicle.

Available only at your Toyota Dealer. Because the best new cars make the best used cars.

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IMPORTANT SAFETY RECALL INFORMATION:

Before a Toyota Certified Used Vehicle is listed or sold, Toyota Motor Sales, USA, Inc. requires dealers to complete all safety recalls. We encourage you to check the recall status of any vehicle at https://www.nhtsa.gov/recalls#vehicle.

Here are just a few points, to prove our point:

Audio & Alarm Systems

  • Audio/cassette/CD system working normally, CD cartridge present (if equipped)
  • Antenna is present and functions properly
  • Radio speakers do not rattle at high volume
  • Remote entry system works properly (if equipped)
  • Theft-deterrent system works properly (if equipped)

Braking System

  • Inspect brakes, calipers, lines and hoses
  • No excessive vibration during braking
  • ABS operates on “panic stop”
  • Parking brake sets and holds vehicle
  • Brake pads/shoes must have minimum of 50% wear remaining
  • No excessive grooving or heat checking of rotors or drums
  • Parking brake releases completely
  • Brake pedal free play and travel is normal

Engine Compartment

  • Change engine oil and filter
  • Check for evidence of sludge
  • Inspect for fuel, oil, coolant or other fluid leaks
  • Engine cold high idle correct
  • No abnormal engine noise at cold start
  • Throttle does not stick shut on cold start
  • Drivability OK during warm-up
  • Hot drivability OK
  • Engine reaches normal operating temperature
  • Engine fan functions properly
  • No excessive drone or vibration from engine
  • Drive belts and hoses free of cracks or damage
  • No damage to engine mounts
  • Check under-hood labels and decals
  • Engine compartment is clean
  • Under-hood heat insulator pad is clean
  • Engine free of excessive dressing
  • Inspect air filter
  • Oil, brake, clutch, transmission, transfer case, washer and power steering fluid levels OK
  • Under-hood fluids clear and uncontaminated

Exterior Condition & Appearance

  • Exterior is clean and free of road residue
  • No cracked, deeply hazed/yellowed or broken lenses of exterior lights
  • Outside rearview mirror operates/lens is good
  • Glass free of cracks, stars and large chips
  • Glass is free of improper repairs
  • Bumpers are free of cuts, gouges and scratches
  • Body is free of all dents
  • Body is reasonably free of dings
  • Paint is reasonably free of scratches and chips
  • Vehicle is free of improper paint repairs or mismatched color
  • Hood and trunk latches working
  • Free of water spots
  • Paint is free of swirl marks
  • Paint has even, high luster
  • Paint is free of buffable scratches
  • Free of wax residue
  • Wheelwells are clean
  • Acceptable aftermarket items checked
  • Removal of unacceptable aftermarket items

Hybrid Components

  • Hybrid Vehicle Immobilizer System
  • Multi-Information Display
  • Inverter Coolant Level
  • Engine and ECT (Electronically Controlled Transmission)
  • ABS (Anti-lock Brake System)
  • EMPS (Electric Motor Assisted Power Steering)
  • CCS (Cruise Control System)
  • SRS (Supplemental Restraint System) Airbag
  • HV ECU (Hybrid Vehicle Electronic Control Unit)
  • HV (Hybrid Vehicle) Battery
  • Perform “Onboard Equalizing Charge” of HV Battery using Intelligent Tester
  • Fully charge 12-Volt Auxiliary Battery
  • Clean or replace Air Refiner Filter (A/C or evaporator filter)
  • Check Transaxle “Park” Mechanism

Fuel Cell Components

  • Fuel cell cooling system
  • Hydrogen sensor
  • Hydrogen supply system
  • Hydrogen supply system
  • Hydrogen tank (with valve)
  • Hydrogen tank band

Interior Condition & Appearance

  • Day/night mirror operates and lens is good
  • Window tinting clear and free of bubbles
  • Cigarette lighter is intact and operates
  • Ashtrays function and are in good condition
  • Ashtrays and lighter are clean; no evidence of use
  • Headliner, sun visors, dash pad, upholstery, console, cup holders, trim panels, floor mats and carpets are in place and in good condition (if equipped)
  • Cup holder extends completely and sturdily
  • Driver floor mat (if equipped) is appropriate OEM floor mats for the vehicle, properly secured and not stacked on top of another floor mat
  • Doors open and close correctly
  • Door locks, including child safety locks, work properly
  • Seats, including all position adjusters, work properly
  • Headrests function properly
  • Rear defogger grid lines intact
  • Interior leather, vinyl, plastic, carpet and fabric surfaces are free of holes, rips, tears, excessive wear or fading
  • No evidence of previous improper repairs
  • Inspect seatbelt condition
  • Seatbelts have full range of extension and smooth operation
  • Seatbelts lock up per specification
  • Inside remote release operates normally
  • Interior is free of debris
  • Dash and vents are clean and properly dressed
  • All crevices are clean
  • Doorjambs are clean
  • Glove box and console compartments are clean
  • Seats, carpets, floor mats and headliner are free of stains (if equipped)
  • Free of odor, including heavy perfume
  • Glass is clean and free of streaks

Steering System

  • Steering has normal feel in lock-to-lock turning
  • Steering wheel centered in straight line driving
  • Vehicle tracks and drives straight on level surface
  • Tilt steering wheel adjustment works properly
  • No excessive wind whistle or buzz
  • No excessive tire vibration or steering wheel shimmy at any speed
  • Interior free of significant squeaks or rattles
  • Inspect steering rack, linkage, bushings, control arms and dust boots

Transmission/Transaxle

  • Steering has normal feel in lock-to-lock turning
  • Steering wheel centered in straight line driving
  • Vehicle tracks and drives straight on level surface
  • Tilt steering wheel adjustment works properly
  • No excessive wind whistle or buzz
  • No excessive tire vibration or steering wheel shimmy at any speed
  • Interior free of significant squeaks or rattles
  • Inspect steering rack, linkage, bushings, control arms and dust boots

Vehicle History

  • Run and print a CARFAX® Vehicle History Report1 Check for outstanding Special Service Campaigns

Battery System

  • Battery in good condition, has proper cold cranking amps and reserve capacity
  • Battery proper size and secure
  • Battery posts free of corrosion
  • Cables in good condition

Emissions & State Inspection

  • Perform emissions test and/or state inspection, if required

Engine Coolant & HVAC System

  • Engine coolant at proper hot and cold levels
  • Coolant specific gravity to -31° Fahrenheit
  • A/C cooling operation normal
  • A/C refrigerant sight glass clear
  • Heater operation normal

Frame, Structure & Underbody

  • Frame/Unibody check
  • Inspect body surface
  • Inspect panel alignment and fit
  • Inspect lower body and underbody for damage
  • Check exhaust systems and hangers

Instrument Panel & Electronic Systems

  • 2 Master keys are present
  • Fuel gauge reads correctly
  • Battery voltage gauge reads correctly
  • Horn works
  • Airbag deployment/replaced airbag
  • Speedometer and odometer work properly
  • Cruise control operation normal
  • Clock keeps time
  • All wiper speeds work correctly
  • Windshield washer operates
  • Wiper blades/inserts are in good condition and work
  • Wipers return to correct position when OFF
  • All mirrors have full range of adjustment
  • Windows operate normally
  • Window locks operate normally
  • Power windows operate from master switch and all door switches
  • Memory seat control operates properly

Lighting Systems

  • Warning lights function
  • High and low beams OK
  • Headlight aim is OK
  • Taillights work
  • Brake lights work
  • Side marker lights work
  • Backup lights work
  • License plate lights work
  • Instrument lights work
  • Heater lights work
  • Dash light dimmer works
  • Turn signals operate correctly and self-cancel
  • Four-way flashers work
  • Defogger indicator light turns on with switch ON
  • Dome/courtesy lights operate with door cycles

Tires & Suspension System

  • Inspect tires for defects, damage and inflation
  • Minimum of 5/32″ tread depth remaining across tread width
  • All four tires must be of same brand, model, size, tread design, speed and load rating per OEM vehicle specifications
  • Wheels are clean and free of brake dust
  • Tires are dressed, not greasy
  • Wheel cover caps secure with no damage
  • Inspect struts/shocks for leaks and wear
  • No damage to CV joints/boots

Trunk Compartment & Spare

  • Trunk is clean, free of debris, no stains
  • Trunk light and trunk trim appearance
  • Jack and tools are correct, present and secured
  • Fiber board tire cover is not broken/warped
  • Spare tire or inflator kit present
  • Spare tire and storage areas are clean
  • Spare tire is securely fastened
  • No signs of damage to spare tire
  • Minimum 5/32″ tread remaining on spare
  • Spare tire has correct air pressure

Additional Items, Where Applicable

  • “Fade-away” dome light works properly
  • Sunroof/convertible top operates normally through full range of positions
  • Convertible top lockout function operates
  • Seat Heaters operate properly
  • Head unit software update
  • Radio security codes cleared
  • Navigation system works properly
  • Transfer case smoothly switches from 2WD to 4WD and back from 4WD to 2WD
  • Truck bed is in good condition
  • Truck bedliner is in good condition and secured
  • Tailgate functions properly
  • Rear bumper is in good condition and secured

Roadside Assistance

We are proud to provide our Certified Used Vehicle owners with 1-year of Roadside Assistance3, which offers protection virtually anywhere with a national network of Roadside Assistance providers across the United States and Canada.

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Services Provided

Flat tire?

We will change the tire for you.

Out of gas?

We will bring you gas and get you on your way.

Dead battery?

We will give your vehicle the jump start it needs.

Need a tow?

We will tow you to the nearest Toyota Dealership for mechanical breakdown or collision recovery.

Locked out?

We will get you back inside.

We’ve got you covered!

Service available 24 hours a day, 365 days a year.

Vehicle History Report

Every Toyota Certified Used Vehicle comes with a free CARFAX® Vehicle History Report™13.

A CARFAX® Vehicle History Report (VHR) provides the most trusted vehicle history information. You can view the Vehicle History Report of each Certified vehicle in our inventory at no charge.

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Based on information from more than 100,000 data sources, CARFAX® instantly generates a VHR that may include the following:

  • Title information, including salvaged or junked titles
  • Flood damage history
  • Total loss accident history
  • Odometer readings
  • Lemon history
  • Number of owners
  • Accident indicators, such as airbag deployments
  • State emissions inspection results
  • Service records
  • Vehicle use (taxi, rental, lease, etc.)

CARFAX® also provides the CARFAX® Buyback Guarantee that reduces the risk involved in buying a used car. For more information about the CARFAX® Buyback Guarantee coverage, please visit www.carfax.com.

  1. 7-year/100,000-mile Limited Powertrain Warranty: Whichever comes first from date of Toyota Certified Used Vehicle (TCUV) purchase or 100,000 total vehicle miles. Program available in continental U.S. and Canada. See TCUV Warranty Supplement for details.
  2. Whichever comes first from date of Toyota Certified Used Vehicle (TCUV) purchase or 100,000 total vehicle miles. Program available in continental U.S., D.C., Alaska and Canada. See TCUV Warranty Supplement for details.
  3. From date of Toyota Certified Used Vehicle purchase. Covers most services, including flat tires, lockout service, jump starts, fuel delivery up to 3 gallons, no more than 2 times per month, and towing for mechanical breakdown or collision recovery to the nearest Toyota dealership (except alternative fuel vehicles, including electric and fuel cell vehicles, which may be towed to an authorized charging or fueling station). Services provided exclude any parts required. Coverage available in the continental United States of America or Canada. See Certified Warranty Supplement for warranty details.
  4. Beginning December 1, 2005, CARFAX® Vehicle History Reports™ are a required part of every Toyota Certified Used Vehicle. See your local dealer for details.
  5. Rates mentioned are for standard new car rates and do not include new car specials or subvented rates. Not all buyers will qualify. Financing available through Toyota Financial Services for qualified buyers only.
  6. Coverage begins from date of Toyota Certified Used Vehicle (TCUV) purchase or 100,000 total vehicle miles. Program available in continental U.S., D.C., Alaska and Canada. See TCUV Warranty Supplement for details.
  7. Daily reimbursement limits will apply. See your participating Toyota Certified Used Vehicles dealer for details.
  8. Hybrid-related components are covered for 8-years or 100,000 miles, whichever comes first, from original date of first use when sold as new and zero (0) odometer miles. The HV battery may have longer coverage under emissions warranty. See Owner’s Warranty information booklet for details.
  9. Valid only at Authorized Mirai Fuel Cell Electric Vehicle Dealership in the continental United States. See dealer for details and exclusions.
  10. But only if damaged as a direct result of a mechanical failure of a covered engine component.
  11. But only if damaged as a direct result of a mechanical failure of a covered transmission/transfer case component.
  12. But only if damaged as a direct result of a mechanical failure of a covered drive axle assembly component
  13. Beginning December 1, 2005 CARFAX® Vehicle History Reports™ are a required part of every Toyota Certified Used Vehicle. See your local dealer for details.
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Toyota of Naperville 41.7758778, -88.1841868.