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Questions to Ask Your Mechanic

It’s fair to say that most people don’t like having their cars repaired, but asking your mechanic these questions can let you move forward with greater peace of mind. If you want to make the right decision, make sure you make the time to ask these questions.


Have You Worked on My Make and Model Before?

It’s common for certain repair shops to specialize in different makes and models — a Toyota certified service center is obviously going to know more about your Toyota and know where to look for possible problems. Putting your vehicle into the hands of such a professional only makes sense.


Can I Talk to Some of Your Customers?

Customer feedback is still king, but you don’t actually have to speak to any customers directly. Your prospective mechanic should be able to point you towards online reviews; if not, you should be able to find them by checking sites like DealerRater and


What Happens if I Don’t Get My Car Fixed?

Let’s say you have a flat tire — obviously that needs to be fixed before you leave. However, something like a dirty cabin filter isn’t going to be so pressing. You want to know exactly which repairs are necessary and which can wait.


What Kind of Repairs Will My Car Need in the Future?

Repairs are an investment in the future, so shouldn’t you know what that future is going to look like? If your mechanic lists an extensive selection of upcoming repairs, it might just be better to forgo the costs, sell up, and move on to your next vehicle.


Can I Get a Written Estimate?

Getting everything down in writing before work starts will let you know approximately how much you’ll need to pay. This figure may fluctuate slightly according to how much time is required and what kind of parts are needed, but you shouldn’t be caught off-guard by major charges.

Toyota Service Photo

Car being towed

automotive mechanic inspects vehicle

Schedule Your Next Service at Toyota of Naperville

Here at Toyota of Naperville, our service technicians are always willing to provide advice and answer your questions, and we also offer benefits that most independent mechanics won’t, such as free loaner vehicles. Feel free to schedule auto service with us today — we’re conveniently located between Elmhurst and Aurora.

Toyota of Naperville 41.7758778, -88.1841868.