Customer Testimonials

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DealerRater Sep 18, 2021

The dealership was amazing & beyond helpful! Both finance & sales representative went above & beyond to help me!

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DealerRater Sep 18, 2021

Bobby was great and super helpful with my Sienna order. It arrived just in time for my birthday.

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Google Sep 18, 2021

Bobby was great and super helpful with my Sienna LE.

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DealerRater Sep 17, 2021

Harvey is a great Salesman. My family and I have leased and bought new and used cars from Harvey since 2009. It always a nice experience.

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DealerRater Sep 17, 2021

Dan was a great salesman to work with. He is very respectful, and does not pressure you into buying anything. I got very lucky to get a lunar rock Tacoma and he took care of me. I got the payment I wanted to be around. He knows Toyota products very well. I am looking forward to seeing him when I have to go for an oil change in the next couple months just to have a conversation. I will definitely try to send a lot of referrals his way. He is by far the best car salesman I have ever ...

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DealerRater Sep 17, 2021

Came in to lease a Tacoma, Gorge and Zeke help me out and where very helpful and friendly.

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DealerRater Sep 16, 2021

Great experience, team kept me up to date every step of the way during the pre-order of my car. Honest and straight forward approach, highly recommend!

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Google Sep 16, 2021

Jorge Munoz Muy agradecida por su attention De atendernos mil gracias!

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Google Sep 16, 2021

Jorge Muñoz Un excelente ser humano cálido y muy confiable Gracias por su excelente servicio y ayudarnos en la compra de del vehículo .

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DealerRater Sep 15, 2021

Great experience and great staff at a great dealership. This is our 2nd vehicle from this dealership. We will definitely be back.

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Google Sep 14, 2021

Wow! I came to this location because I couldn’t get into my usually location (oak brook toyota) I am someone who likes what I like, so I was not excited about trying a new location but WOW! Was blown away here from my initial phone call all the way until I left my service appointment. Quick, kind, helpful, and affordable. Waiting area is clean and very nice. The service is amazing, and I experienced 4 different employees. Will return here! Thanks Naperville Toyota!

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DealerRater Sep 14, 2021

Zeke is very personable and patient with the process. He listens carefully and responds helpfully to questions and concerns. We have bought many cars over the years and Zeke was one of the best salesman we’ve dealt with.

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DealerRater Sep 14, 2021

I found this dealership to be honest and very helpful. Glad I came here, hard to bet.

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DealerRater Sep 13, 2021

Dan was great to work with, found several trucks that fit my needs, even in this time of shortages. Very satisfied with the experience at the dealer and with my truck. Definitely at the top of my list if I need another vehicle.

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DealerRater Sep 12, 2021

One of my best experiences in a dealership. I’ve called several dealers looking for a new Highlander. Times what they are now, most dealers were charging over msrp or making consumers buy aftermarket packages. No issues at Naperville Toyota. Car was priced at msrp and no pressure to purchase additional options. Our sales Rep. Robert was very polite, helpful and respectful. The sales manager Tim and our financial officer Rich were easy to work with. I wish more dealers would practice no pressure sales like Naperville Toyota.

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Google Sep 12, 2021

Ilene was a great person to work with, made things easy.

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DealerRater Sep 11, 2021

Bobby was great and I would recommend him to my friends and family. Dad really loves his new 2021 Sienna XLE! Rich was also great!

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Google Sep 11, 2021

Bobby did a great job and my dad loves his new Sienna!

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Google Sep 11, 2021

thanks blas cielo

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DealerRater Sep 11, 2021

Good negotiation. Very nice folks and very helpful. Very clean at the dealership. I had a good experience and feel like I got a pretty good deal over all.

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Google Sep 10, 2021

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DealerRater Sep 10, 2021

5 stars for top notch customer service.Dan was very helpful and explained everything in detail. He got a customer for life! All my car purchases will go through him and his dealership!

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DealerRater Sep 10, 2021

Dan was great to work with. He was easy to get a hold of and very responsive. He contacted me as soon as the car came in and had everything ready for us.

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DealerRater Sep 10, 2021

Daniel did a great job listening to what I wanted and led me to exactly what I was looking for. I really appreciate the time he took to listen and not just show me random cars.

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DealerRater Sep 10, 2021

Great customer service, great explanation of all aspects of the sale. Overall excellent experience. Jorge was always available and saw to all my questions and needs. Highly recommend

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DealerRater Sep 10, 2021

The moment My Hisband and I walked in we were atentted to right away. Mike the Sales man was so attended to us. Can't say enough just how much we appreciate all he did for us and got us in the very car we truly wanted. Thank you Mike & Toyota of Naperville.

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DealerRater Sep 10, 2021

Jose Munoz was such a great help! He sold me my first car and now he helped me finance it to get a brand new one! Go to Toyota naperville and ask for Jorge because he will assist you in anything you need and answer all your questions!!!!

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Google Sep 10, 2021

Jorge Muñoz, muy buen trato con los mejores deals

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DealerRater Sep 9, 2021

He is really professional and good man. I visited many dealerships in Naperville area and decided to make purchase here because of him. He was very honest and true professional. Thank you, Ahmed

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DealerRater Sep 9, 2021

Very helpful and cordial. Made us very comfortable This is my second car I have purchased with Harvey’s help. Love working with him Thanks

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DealerRater Sep 9, 2021

Ilene was really great to work with. Despite the challenging times in the car market she was able to secure my dream car for me.

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DealerRater Sep 8, 2021

Bobby was great and made everything super easy. I would recommend him to my friends and family. I really love my new Camry XLE and its in red.

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Google Sep 8, 2021

Bobby did a great job and I love my new Camry!

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Google Sep 8, 2021

We recently purchased RAV 4 there. Excellent service. Harvey and Jack were very nice and helpful.

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DealerRater Sep 7, 2021

Everyone did a great job. I was especially happy with the manger Tim He was in constant contact with me about when my car would be available. I would definitely use this dealership again.

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Google Sep 6, 2021

Jorge Munoz was such an amazing help and was super patient with me and my family in choosing a vehicle that best fit us. Would recommend going to him if you need help choosing a vehicle!

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DealerRater Sep 5, 2021

Mr. Richard Punulak was very patient with us when it came to finding the perfect vehicle. He showed us a variety of options that would benefit us! He was great.

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DealerRater Sep 5, 2021

Zeke gave excellent customer service. Highly recommend any one buying from Naperville Toyota to ask for him. His patience to help me find the right car was excellent.

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Google Sep 4, 2021

Bobby did a great job and I love my new Avalon!!!

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Google Sep 4, 2021

Today I had the pleasure of meeting Zeke the salesman. Real good guy. He answered all my questions, knowledgeable and very patient. I test drove 3 cars before I chose the 2019 Corolla XSE Black Sand Pearl. If you are looking to visit Naperville Toyota to buy a car, ask for Zeke. Thank you Zeke!!

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DealerRater Sep 4, 2021

Returning our lease and getting a new one was a breeze. We knew what we wanted so that made the process go faster and smoother.

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DealerRater Sep 4, 2021

Great seller will come back again. Good environment. Easy transaction. Happy that we returned to this dealership. Thank you for your help. A b c

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Google Sep 4, 2021

Toyota of Naperville made the buying process pretty seamless. Especially during the tight supply of new and used vehicles. I was able to find a certified used Tacoma that met what I was seeking. The online rep Angelique and in person rep Ilene and Manager Steven were great to work with. They worked out an awesome deal including my trade-in. Looking at their lot of inventory. I highly recommend stopping in for a visit for your next vehicle purchase.

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DealerRater Sep 3, 2021

Mike Beck was knowledgeable about the process of purchasing our leased Camry at the end of the lease and helpful identifying options and made the transition smooth

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Google Sep 3, 2021

Bobby was great and I love my new Tacoma!

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Google Sep 2, 2021

(Translated by Google) Thanks Blas Cielo for your help (Original) Gracias Blas cielo por su ayuda

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Google Sep 2, 2021

Thanks Blas cielo for you help

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DealerRater Sep 2, 2021

All our questions were answered in a timely fashion. The people were courteous, polite and professional. It was a pleasant experience from start to finish.

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DealerRater Sep 2, 2021

The dealership was clean and modern, the staff was friendly and courteous. I felt like everyone took the safety of their Coustomer and fellow workers seriously regarding COVID-19.

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Google Sep 1, 2021

Bobby was great and we love our new 2021 Highlander!

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DealerRater Sep 1, 2021

Bobby was great and we love our new Highlander. I would recommend him to all my friends and. family. This whole process was great and painless.

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DealerRater Sep 1, 2021

This is the second time I’ve visited the Toyota dealership of Naperville and have worked with Jorge to purchase a car. I can’t express just how happy I’ve left each time! Jorge never fails to demonstrate great customer service and with his honesty, patience and flexibility. He really takes the time to sit down with you to run numbers and explain things to you as you ask questions. Thank you Jorge and Toyota of Naperville. 2/2!

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DealerRater Sep 1, 2021

This is the second car we buy from Jorge Muñoz. His service is the best. Makes sure client gets the best deal and service.

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Google Sep 1, 2021

Bobby was great throughout the whole process! We will be back!!

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DealerRater Sep 1, 2021

Bobby did a great job with my husband and I! We look forward to trading in our second car and buying from Bobby again! Thank you again, Bobby.

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DealerRater Sep 1, 2021

Everyone was friendly, easy to talk to, and willing to answer any questions that we had. We didn’t feel like we were being pushed/forced to buy and we were able to get information to take home and look over before making a decision.

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DealerRater Sep 1, 2021

Great customer service provided by Allan Marcial our sale representative. He made the whole process easy and painless. The whole process took only about an hour. I’m very happy with my car, thanks to Allan.

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Google Sep 1, 2021

Excelente servicio Jorge Muñoz nos ayudo para tener un gran deal

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Google Aug 31, 2021

Great service Jorge Munoz work with us to get the best deal with our new car.

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DealerRater Aug 31, 2021

Jorge Munoz, muy agradable, amable, ayuda muchísimo a nuevos compradores, muy atento y diligente, habla español e inglés, oficioso e muy eficaz

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DealerRater Aug 31, 2021

Este es el tercer carro que le compramos a Jorge Muñoz y como siempre no nos decepciono, gracias Jorge y Toyota of Naperville, los recomiendo

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Google Aug 28, 2021

Jorge Munoz was very friendly and knowledgeable and answered all my questions that i had. Was super patient with me and my father while choosing a vehicle that fit our needs. Jorge made my visit there very pleasant and made the process easy. I would come back to him when it’s time to get my next car!

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Google Aug 28, 2021

Jorge Munoz was such an amazing help and was super patient with me and my family in choosing a vehicle that best fit us. Would recommend going to him if you need help!

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DealerRater Aug 28, 2021

Great, friendly service. Things moved very quickly so we weren’t waiting around for too long. We were in and out within a few hours.

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Google Aug 28, 2021

Bobby Quintanilla and Jack Fan did a great with my new Sienna! Thanks

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Google Aug 28, 2021

Bobby did such a great we bought 2 Siennas

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Google Aug 28, 2021

The best experience ......kudos to FRANK VICICONDI ....... appreciate the patience after doing last minute changes.....

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Google Aug 28, 2021

Chris Veliz showed different types of cars! Helped me find the right one for my daily activities! Very friendly service!

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Google Aug 27, 2021

Thanks George for being a good salesman . I appreciate the business!

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DealerRater Aug 27, 2021

This dealership is awesome. Andre was super special, he was honest, fair, informative and knowledgeable! I would not buy a vehicle from any other dealer. They are professional and honest. Great place!

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DealerRater Aug 26, 2021

Bobby was very friendly and great to work with! The process was very quick! Given the current market we were glad to have found a good car at a great price. This is our third car purchased at this dealership.

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Google Aug 26, 2021

Very clean! Very helpful! Love the test track! Bobby was great! It was my easiest and fastest car buying experience. My wife and I brought our 3 year old son and then even accommodated him. Bobby, our salesman, was extremely knowledgeable and he got all of our needs taken care of. First time buying Toyota but it won’t be the last!

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DealerRater Aug 26, 2021

Very clean! Very helpful! Love the test track! Bobby was great! It was my easiest and fastest car buying experience. My wife and I brought our 3 year old son and then even accommodated him. Bobby, our salesman, was extremely knowledgeable and he got all of our needs taken care of. First time buying Toyota but it won’t be the last!

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Google Aug 26, 2021

Gorge Munoz muchas gracias por tu atencion eres una persona muy profesional y muy atenta muchas gracias

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Google Aug 26, 2021

Jorge muños my buen servisio y buena attention gracias

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Google Aug 26, 2021

Jorge Munoz is very nice and sold me a very nice car

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Google Aug 26, 2021

Jorge Munoz is very nice and helpful!

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Google Aug 26, 2021

Jorge Munoz is amazing and very helpful, I recommend him in helping you find the best fit for you

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Google Aug 25, 2021

Good selection of vehicles.

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DealerRater Aug 25, 2021

I had a great experience at the Naperville location. Found the exact car I wanted at a fair price with excellent customer service from Mike Beck and Jack. Jack went above and beyond to ensure we were satisfied with our purchase. I highly recommend this dealership.

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DealerRater Aug 25, 2021

We had a great experience with Naperville Toyota. Bobby was great! Love our new Tundra. Test drive was cool with the offroad test track. I recommend them!

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Google Aug 25, 2021

Bobby was great! Love our new Tundra!

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DealerRater Aug 25, 2021

Bobby and Sherri great and we love our new RAV4. I would recommend him to all my family and friends!

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Google Aug 25, 2021

Bobby was great and we love the new RAV4!

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DealerRater Aug 25, 2021

Edgar was a straight forward no games salesman, upfront and honest. He did not rush us and took the time to provide us with exactly what we were looking for. The deal was fair and fast and the trade was good as well. They want your business and will do whatever it takes to earn it. Did I mention the new Toyotas are beautiful , safe cars? Looking for a new Toyota look no further than Edgardo and Naperville Toyota

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DealerRater Aug 24, 2021

Bobby was great and so friendly, I would recommend him to my family and friends. I Iomega my new RAV4!

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DealerRater Aug 22, 2021

Awesome experience working with Mike Beck and Toyota. Mike explained everything in detail, answered all our silly questions and buying experience was seamless. Would recommend

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DealerRater Aug 22, 2021

We are loyal Toyota owners. We found both Mike Beck's and Naperville Toyota's service and knowledge to be customer-oriented and exceptional. We would recommend both Mike and Naperville Toyota.

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DealerRater Aug 21, 2021

Bobby was fantastic! Service outshined any other place we went. Thank you!! Will be back

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DealerRater Aug 21, 2021

My sales person was extremely awesome and polite. They got me the best deal on 2021 Highlander. Am a happy customer and willing to make this dealership my home. I will always tell people to buy from this Toyota dealership

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DealerRater Aug 21, 2021

Zeke was great in communication on the delivery from order-signatures. Process was expeditious but build took long and we needed a vehicle don't but nevertheless it worked out considering there were other macro impediments beyond manufacturers control

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DealerRater Aug 21, 2021

Communication was great! Staff was very friendly. Very satisfied with the purchase of my truck

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Google Aug 21, 2021

No hassle got a great price on my trade...

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DealerRater Aug 21, 2021

I was annoyed that you tacked on 2000 dollars over the list price. I am not able to increase my prices even though it takes me more time in the office visit to discuss Covid. I was also irritated about not qualifying for the 750 dollar bonus.

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Google Aug 21, 2021

Yes we all know Toyota is the most reliable and affordable car but the experience and the impression you get from the staff can play a big role. Minaj Ahmed and the other staff were very helpful in making the purchase process easy for us. Thank you for all you do!

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DealerRater Aug 20, 2021

Bobby was great and I would recommend him to my friends and family. I love my new camry.

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DealerRater Aug 20, 2021

Incredible service and culture Could not be happier They are the total customer experience We’ll done

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DealerRater Aug 20, 2021

Excelente servicio en Toyota Naperville. Muy buena atención de parte de Jorge Muñoz súper buen trato y muy profesional!!

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Google Aug 20, 2021

We had an excellent service here! I highly recommend to go to Jorge Muñoz Vásquez. He was very helpful and nice to us!!!

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DealerRater Aug 20, 2021

Nice salesman,very friendly, spoke with sales manager very personable and super friendly. Very happy with my new car

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