Customer Testimonials

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DealerRater May 28, 2022

They explained to me and they respect the price on my truck 100% happy thankyou

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DealerRater May 27, 2022

I really appreciate what Toyota of Naperville did for me by going the extra mile and meeting my standards.

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Google May 27, 2022

Excelente vendedor y persona,es alguien en quién confiar para comprar un vehículo,cero engaños cero trampas muy honesto,gracias Jorge por tu apoyo y orientación en este proceso.

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Google May 27, 2022

Bobby was great with my new 2022 Tundra and I would recommend him to my family and friends!

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Google May 27, 2022

Jorge Munoz-Vazo did an exceptional job as our sales associate! He helped us find the right vehicle to meet our needs. I would recommend him to anyone looking to buy a vehicle at Toyota of Naperville!

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Google May 27, 2022

Jorge Muñoz fue un excelente vendedor!!! Nos mostró muchas opciones y fue muy paciente y amable con todas nuestras necesidades!!!

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Google May 27, 2022

Jorge Muñoz was great. Very professional and helpful. Will be recommending everyone who needs a new car here.

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DealerRater May 27, 2022

Bobby was great with my new 2022 Tundra and I would recommend him to my family and friends!

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DealerRater May 26, 2022

Bobby did a great job with our 2022 Sienna purchase. We will recommend him to anyone!

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Google May 26, 2022

Jorge was fantastic to work with. Got me in the Sienna I was looking for at a time when inventory is scarce! He is quick to respond, friendly, and made the car buying process seamless. I will be buying from Toyota of Naperville (specifically Jorge) again in the future. Highly recommended!

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DealerRater May 25, 2022

I have been going Toyota for 20 years. Naperville Toyota has always had the best customer service. Bobby was an awesome salesman! He helped me from the time I walked in the door until he walked me to my car (which he washed my car) 🙂. Thank you Bobby and Toyota. I had 3 sisters that I took to Toyota and they each bought a new car!!

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Google May 25, 2022

Jorge Munoz was really helpful, excellent service

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Google May 24, 2022

Jorge Muñoz! Solo puedo decir GRACIAS! Por tu atención! Y tú paciencia! Me fui feliz! Con mi nuevo carro!! Gracias gracias!! Por favor no duden en buscarlo si necesitan comprar carro

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Google May 24, 2022

Bought a new Camry and worked with Bobby Quintanilla. He was great to work with and is someone who can be trusted, keeping my preferences, concerns, and best interests in mind at all times. I highly recommend him!!

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DealerRater May 24, 2022

It's very good dealer in Illinois, nice people, I like this dealer, they have a nice cars

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DealerRater May 23, 2022

Bobby provides excellent customer service. Buying a car at this time is incredibly hard with the low inventory. Bobby communicated with us regularly as we waited for a new car to be allocated to the dealership. When we decided to buy used Bobby was incredibly helpful explaining pricing; putting on license plates, adding my home to the navigation system; connecting my phone and generally getting me set up in the car. Previous car purchase experiences were not pleasant - this experience was excellent. Would highly recommend Bobby and the dealership.

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DealerRater May 23, 2022

Great customer service! Pleasant professional and very helpful in any question I asked. Bobby was patiently answering all my questions for 6 months while I was waiting for my new Toyota Tacoma to arrive. When Toyota Tacoma arrived I was helped on my convenient time and with all precessional answers I needed to speed up my time spent at the dealership. I was very fortunate to have Bobby as my sales person .

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DealerRater May 22, 2022

I had such a pleasant experience working with Jacub Gawlik. He was so professional from start to finish. I would highly recommend him to anyone looking to buy or sell a car. Thanks, Jacub!

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DealerRater May 22, 2022

Jacob was extremely helpful. He explained all the steps clearly and understandable to me. When finished he showed me the car, explained some of the options and connected my Iphone to the car. I really appreciate his time and patience with me. If I have any problems, he will be my first call.

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DealerRater May 21, 2022

Easy to work with and always a pleasant experience. I would highly recommend them to everyone

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Google May 21, 2022

Bobby and Kris did a great job. This is my second vehicle purchased here!

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DealerRater May 20, 2022

Bobby did a great job and this is my second vehicle purchased here. We also bought it at MSRP!

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Google May 20, 2022

Jorge Muñoz is amazing , he did great helping us we for sure will comeback when when we need to by another car we really recommend him he did explain everything about the new car we got , and answer all the questions we had , thank you Jorge

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DealerRater May 18, 2022

Buying/Leasing a vehicle is difficult during this COVID time and would drive anyone nuts. But it's easy when there are people like Ilene around to help you out. From the time we visited the showroom till the time we got the vehicle and drove back home, Ilene was there helping us in every possible way and sometimes going out of the way 🙂 Its been a pleasure knowing her and working with her. She is always one step ahead and knows what we need and are about to ask. That makes the entire procedure hassle-free and to a ...

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DealerRater May 18, 2022

The staff was very polite got the job done great experience with sale person and finances person as well they are awsome

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DealerRater May 18, 2022

Edgar was fantastic in helping me determine the best thing to do with my car in the current climate. I would definitely recommend him to anyone looking for an honest, helpful and professional salesperson.

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DealerRater May 18, 2022

Not the ideal time to buy a car, but Ilene made the process as smooth as possible.

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DealerRater May 17, 2022

We had leased a Toyota RAV4, and had every intention of buying it at the end of the lease. However, circumstances changed, and Jacub was a tremendous help in terms of helping us explore options relative to lease-end. He was very informative and responsive in terms of communicating information that was easy to understand. Jacub is also a very honest, sincere individual, and facilitated an early end to the lease with an additional payment from the dealership. We would not hesitate to deal with him again.

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Google May 17, 2022

Thank you Mr Jorge Munoz, he is the best seller of the world. I really enjoy working with him

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DealerRater May 16, 2022

Dealership that stands behind their word!! All of the staff were amazing! Bobby my sales representative always kept me informed of my vehicle new car status! Honest dealership!

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Google May 14, 2022

My first truck purchase and Bobby made it the whole experience great!

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DealerRater May 14, 2022

My first truck purchase and Bobby made it the whole experience great! If you are looking for a new vehicle ask for Bobby!

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DealerRater May 14, 2022

I've been leasing / buying SUV's from This dealer for over 15/20 years and I've always found them very knowledgeable and helpful. I've worked with Bobby on my last 2 SUV'S AND FOUND HIME ONE OF THE BEST to work with! Tom Konrad

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DealerRater May 14, 2022

Edgar was a great help. Understood what I was looking for and help me with any questions I had.

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DealerRater May 13, 2022

The dealership was clean and the staff was very accommodating and friendly. Appreciated the time they took to walk through things

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DealerRater May 13, 2022

This is my second vehicle purchased with Bobby and again I had a great experience! If you are looking for a vehicle here at Toyota or Naperville ask for Bobby.

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DealerRater May 13, 2022

Great job Bobby & Tim. Toyota of Naperville is my choice for car shopping. I been a repeat customer going on 10 years.

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Google May 13, 2022

Jorge Munoz- muy amable, gracioso y ayuda mucho

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Google May 13, 2022

Jorge Muñoz me atendió perfecto hasta me compre el carro buen customer service gracias por tener a Jorge

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Google May 13, 2022

Jorge muños y igor jucene Wow son eselectes personas selas recomindo vallan con ellos lo asen sentir al clente en casa confiansa no te precionan para nada ledan su tienpo al clente son los mejores que econosido

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DealerRater May 13, 2022

This is not your typical car dealership. I didn’t have the average car buying experience due to some issues outside of the control of the dealership but they always went out of their way to help me. They could have just sold me a truck and made the problems mine, but they didn’t do that. Bobby and Steve were the best and I’d refer friends and family to them without a doubt.

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Google May 12, 2022

JORGE MUÑOZ puedo decir que es el mejor vendedor que tiene la Toyota. Un ser muy amable y respetuoso. Pudiera darle 100 estrellas

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Google May 12, 2022

Jorge Munos , the best seles person in the us I went to other dealerships, I felt like was going to get rip off , and even they told me I was wasting their time . Here they made me feel like home and verry honest and they were happy to serve me ! Ty Jorge !

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Google May 12, 2022

I came searching for a used car in Toyota Naperville. Unexpectedly someone at the door of receptionist desk was welcoming me warmly. Then i knew his name is Harvey. Very knowledgeable about Toyota, patient & full of wisdom.

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DealerRater May 12, 2022

Harvey was so very helpful, patient, and through with making sure I understood everything that was going on. First time financing a car and he made the experience calming while I was so anxious with making my first big decision.

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Google May 11, 2022

Zeke is the absolute best at what he does. Very approachable, knowledgeable, and willing to help the customer. Would highly recommend him to anyone!

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DealerRater May 11, 2022

Harvey is a very patient man. He explained everything clearly & answered all questions, not only with his knowledge but wisdom! Awesome!

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DealerRater May 11, 2022

Gorge Munoz was very helpful with all questions.Very cuardial and very knowledge thank you Jorge

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Google May 11, 2022

Jorge Munoz did a good job wad honest and very helpfull

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DealerRater May 11, 2022

Yakoob was very helpful and informative about our purchase. Would recommend him and the dealership.

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DealerRater May 10, 2022

It is a dealership with people you can trust. Bobby, in particular, was very nice to work with. He listened well and understood what mattered to me. Having to wait six months to get a new car, he communicated regularly to let me know the status of things. I have already recommended him to a friend of mine when they are ready to buy their next car. Bobby made the purchase experience a good one!

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DealerRater May 10, 2022

Bobby made the experience stress free and explained everything with clarity and transparency. I felt like we could trust him and that he had our best interest in mind.

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Google May 8, 2022

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DealerRater May 6, 2022

Zeke was PHENOMENAL! Made my car buying process so smooth and got me the RAV4 of my dreams! Would absolutely recommend him and the team at Toyota of Naperville to anyone looking for a new car.

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Google May 6, 2022

I found a new 2022 Highlander and Bobby did a great job! If you are looking for a new Toyota vehicle ask for Bobby.

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DealerRater May 5, 2022

I found a new 2022 Highlander and Bobby did a great job! If you are looking for a new Toyota vehicle ask for Bobby.

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DealerRater May 5, 2022

Booby was easy to work with and helped us select a vehicle quickly. Keep up the great work!

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Google May 5, 2022

Un servicio agradable del personal principalmente del señor Jorge gracias por su servicio Toyota Naperville ☺️

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Google May 5, 2022

Jorge Munoz. Very helpful with everything and amazing services!

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DealerRater May 4, 2022

Bobby was great and this is my second vehicle purchased with him. Please ask for Bobby if you are shopping here.

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DealerRater May 4, 2022

Second time purchasing a used vehicle from Toyota of Naperville. Test drive and sale were very easy.

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Google May 3, 2022

This is the second time that I purchased a vehicle from Toyota Of Naperville and Bobby and Tim were great I recommend this dealership to anyone who wants excellent customer service

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DealerRater May 3, 2022

This is the second time that I’ve been to Toyota Of Naperville I have always been treated with excellent customer service my experience with Bobby and Tim have been absolutely the best anywhere I’ve ever been

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DealerRater May 3, 2022

Respectable and straightforward dealership. Employees were knowledgeable and respectful about our needs and concerns about buying process.

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Google May 1, 2022

Jorge Munoz , is the a very welcoming and very reasonable sales representative. He is one the best sales representative to work with.

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DealerRater Apr 30, 2022

Jorge Munoz is quick, efficient, reasonable & great sales reps to go to. Visit him. At Toyota of Naperville.

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Google Apr 30, 2022

Bobby and Sammy were great and I really love my new Highlander. I drove Iowa to make my Purchase.

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Google Apr 30, 2022

Great dealership, Bobby and Kris did a great job.

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DealerRater Apr 30, 2022

We’re back here again buying another vehicle with Bobby. If you are looking for a vehicle here, ask for Bobby…

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Google Apr 30, 2022

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DealerRater Apr 30, 2022

I placed my order in December 2021 and Edgar was on very good at providing updates about my order.

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DealerRater Apr 30, 2022

Bobby and Sammy were great and I really love my new Highlander. I drove Iowa to make my purchase.

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DealerRater Apr 30, 2022

Great dealership and Bobby and Kris did a greT job. I bought my 2022 Corolla Cross at MSRP!

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DealerRater Apr 30, 2022

Super easy and transparent process. Will probably come back and buy another car and tell others to do the same.

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DealerRater Apr 29, 2022

Very nice environment.This is by far the best car dealer experience I have had.Edgar is very knowledgeable in his work.His profesionalism says a lot about him.Treated us with respect and he is very patient.I would definitely recommend Edgar and this dealer to my friends and family.Definitely satisfied with my purchase.

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DealerRater Apr 29, 2022

My experience was first rate! After having suffered through many terrible attempts to obtain a new car in this horrendous market, with dealers charging more than asking price, demanding non refundable deposits up front to lock you into their timetable and giving me misleading information about the process of allocation, I found this dealer and was lucky enough to be assigned to Rich Ponulak. Rich explained the process and answered questions honestly and calmly. He really understood how stressful car buying is right now. He kept me updated and was entirely knowledgeable about the vehicles he sells. Not only does ...

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DealerRater Apr 28, 2022

Ron was a pleasure to work with. Was not overbearing, was attentive, and answered all my questions. Would recommend everyone to go and see him for an easy car buying experience.

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Google Apr 28, 2022

Jorge Munoz of Toyota of Naperville was extremely helpful. He went above and beyond to assist me in my car purchase. I would recommend the dealership and Jorge Munoz 100%. The professionalism and customer service was excellent!

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Google Apr 27, 2022

We went to see what vehicles were available N Jorge was so helpful that we end buyin a Highlander, thanks Jorge

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Google Apr 27, 2022

Satisfecho con la atención y dedicación en el servicio, me atendió el Sr. Jorge Muñoz, recomendado 100%

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Google Apr 27, 2022

Atendida por el Sr. Jorge Muñoz, excelente trato, coordial y muestra interés por las necesidades e intereses de los clientes. Recomendado 100%

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Google Apr 26, 2022

Awesome environment and great experience, with no pressuring. Definitely would recommend Bobby Quintanilla - super friendly, patient, and knowledgeable guy.

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DealerRater Apr 25, 2022

Awesome environment and great experience - referred by a friend. Bobby helped me figure out all of my questions - and there were a LOT.

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DealerRater Apr 24, 2022

Had an excellent experience. Staff was very courteous and professional. Would not hesitate to go back for my next car.

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DealerRater Apr 24, 2022

Best dealer on the world, best staff and professional service. I bought perfect car and I am happy. Thank you

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Google Apr 24, 2022

Thank you to Blas Cielo for his support through our decision of buying our second car with Toyota of Naperville.

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DealerRater Apr 24, 2022

Bobby helped make the transition from leasing out car to owning a very pleasant one. He answered all of our questions and made the process very quick and easy for us!

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DealerRater Apr 24, 2022

I took my car in after experiencing problems with the start up and acceleration when driving. I had no check engine lights ; however Caleb the manager was able to get down to the bottom of my problem. Caleb and his staff delivered awesome customer service and I love that the loaner was free while having my car serviced . I drove a new 2022 Avalon XSE and loved it. However , I’m sticking with my car as it’s still in good shape . Thanks Toyota of Naperville for keeping my car running . I’ll definitely be back in the future .

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DealerRater Apr 22, 2022

Edgar was helpful at a difficult time to buy a car. I was contemplating several options and he was helpful thinking through the ideas.

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DealerRater Apr 22, 2022

Naperville Toyota one of the best dealerships to do business with. Profeoto the core. Mike Beck is the man. Was honest and straight forward. Appreciate it.

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DealerRater Apr 22, 2022

Mike was fantastic! Kept me abreast of the delivery of My Rav. I could not of asked for a better salesperson.

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DealerRater Apr 22, 2022

This is our 4th vehicle from this location and we will be back when it's time for our next! Super reliable people, professional and nice to work with as well.

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DealerRater Apr 21, 2022

Bobby Quintanilla was very helpful and understanding to all our questions. It made the process of buying a car an enjoyable experience. The car was for my wife and she is very happy with the car

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DealerRater Apr 21, 2022

Great service, excellent communication skills. Excellent sales, always a pleasure to deal with this dealership.

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DealerRater Apr 21, 2022

The process of purchasing the vehicle was easy and Edgar made the process go smoothly and he was very informative.

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DealerRater Apr 21, 2022

great experience from the start to delivery of my vehicle. Richard kept me updated on the delivery progress. The final and my only visit to the dealership was smooth. I felt respected all throughout the process and got MSRP while all other dealers were charging extra. Thank you Richard Ponulak (sales) and Jack Fan (finance dept).

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DealerRater Apr 21, 2022

Jacub was extremely helpful throughout the whole process, he helped me get a great deal too. He made the process go by really fast and saved me time.

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DealerRater Apr 19, 2022

Great experience with Bobby! This is my third vehicle bought here. Great sales dept and service dept!

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DealerRater Apr 19, 2022

Extremely patient! Very good at explaining in depth and made us feel comfortable with our decision! Highly recommend working with Bobby! So happy so with our car!

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DealerRater Apr 18, 2022

This is our 7th car from this dealership and our 4th car from Bobby. He listens carefully and didn't waste our time trying to upsell us. He is professional, knowledgeable, and courteous. You can't go wrong with this dealership and with Bobby!

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