Description

LIMITED!! HYBRID!! AWD!! 40 CITY MPG!! ADVANCED TECH PACKAGE!! 12.3 INCH COLOR TOUCH SCREEN!! HEATED/COOLED LEATHER SEATING!! JBL PREMIUM SOUND!! POWER LIFTGATE!! 19 SUPER CHROME ALLOY WHEELS!! HEATED STEERING WHEEL!! 2021 TOYOTA VENZA LIMITED AWD, TITANIUM GLOW ON BLACK HEATED AND COOLED LEATHER SEATING, 2.5L 4-CYL ENGINE WITH HYBRID SYSTEM, 40 CITY MPG!! LETS GO OVER ALL THE FUNCTIONS ON THIS BRAND NEW VENZA BACK IN THE TOYOTA LINEUP!! HEAD-UP DISPLAY, RAIN SENSING WIPERS, 12.3 INCH COLOR TOUCH SCREEN DISPLAY W/ DYNAMIC NAVIGATION AND JBL 9-SPEAKER PREMIUM SOUND, HEATED AND COOLED LEATHER SEATING,MEMORY DRIVER SEAT, POWER FRONT SEATS, HEATED POWER TILT/TELESCOPE STEERING WHEEL, PUSH BUTTON START, APPLE AND ANDROID CARPLAY TECHNOLOGY, POWER LIFTGATE, 19 SUPER CHROME ALLOY WHEELS, FULL SPEED DYNAMIC RADAR CRUISE CONTROL WITH ROAD SIGN ASSIST, BLIND SPOT MONITOR WITH FRONT AND REAR PARKING ASSIST WITH AUTOMATED BRAKING, PRE-COLLISION SYSTEM WITH PEDESTRIAN DETECTION, LANE DEPARTURE ALERT WITH STEERING ASSIST, LANE TRACE ASSIST, AUTOMATIC HIGHBEAMS, LADIES AND GENTLEMEN LETS JUST SAY THIS VENZA IS ALL LOADED UP AND LOOKING FOR A NEW GARAGE TO HANG OUT IN!! BUT WAIT INTERNET SHOPPERS...WE HAVE MORE!! YOU GET A FULL 36 MONTH OR 36,000 MILE BUMPER TO BUMPER COVERAGE, PLUS 5 YEAR OR 60,000 MILE POWERTRAIN COVERAGE, AND 2 YEARS OR 25,000 MILE TOYOTA CARE...COVERS OIL CHANGES AND TIRE ROTATIONS FOR THE FIRST 2 YEARS!! WORRY FREE DRIVING!! ONLY THING LEFT FOR YOU TO DO IS COME ON DOWN AND TAKE THIS LOADED UP VENZA FOR A SPIN AROUND OUR WORLD FAMOUS TOYOTA OF NAPERVILLE TEST TRACK!! BRING THE WHOEL FAMILY!! SEE YA SOON!! LET'S GO PLACES!! Price includes the following Incentives, they are available for registrations at Toyota of Naperville located in Naperville, IL. Finance Offers (APR) are available to qualified buyers subject to Credit Approval, not all buyers will qualify. Price includes cash rebate of: $1000 - TMS Customer Cash - Chicago. Exp. 05/03/2021 $750 - TMS Bonus Cash. Exp. 05/03/2021

Toyota Care
Toyota Safety Sense

Basic Info

Body:
4D Sport Utility
HWY:
37 MPG
City:
40 MPG
Exterior:
Titanium Glow
Interior:
Black SofTex®
Engine:
2.5L 4-Cylinder DOHC 16V
Trans:
Continuously Variable Transmission

Vehicle Details

  • Heated & Ventilated Front Bucket Seats -inc: 8-way power-adjustable driver's seat w/memory function and power lumbar support, 4-way power-adjustable passenger's seat and driver and passenger seatback pockets
  • Passenger Seat
  • 60-40 Folding Split-Bench Front Facing Manual Reclining Fold Forward Seatback Rear Seat
  • Power Tilt/Telescoping Steering Column
  • Mobile Hotspot Internet Access
  • Heated Leather/Chrome Steering Wheel
  • Front Cupholder
  • Rear Cupholder
  • HomeLink Garage Door Transmitter
  • Cruise Control w/Steering Wheel Controls
  • Distance Pacing w/Traffic Stop-Go
  • Dual Zone Front Automatic Air Conditioning
  • HVAC -inc: Underseat Ducts and Console Ducts
  • Glove Box
  • Driver Foot Rest
  • Full Cloth Headliner
  • Leather/Metal-Look Gear Shifter Material
  • Interior Trim -inc: Leatherette/Metal-Look Instrument Panel Insert, Simulated Wood/Metal-Look Door Panel Insert, Leatherette/Metal-Look Console Insert and Metal-Look Interior Accents
  • Leatherette Door Trim Insert
  • Day-Night Auto-Dimming Rearview Mirror
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination, Driver And Passenger Auxiliary Mirror
  • Full Floor Console w/Covered Storage, Mini Overhead Console and 1 12V DC Power Outlet
  • Front Map Lights
  • Fade-To-Off Interior Lighting
  • Full Carpet Floor Covering
  • Carpet Floor Trim
  • Trunk/Hatch Auto-Latch
  • Cargo Area Concealed Storage
  • Roll-Up Cargo Cover
  • Cargo Space Lights
  • Tracker System
  • Instrument Panel Bin, Driver / Passenger And Rear Door Bins
  • Delayed Accessory Power
  • Outside Temp Gauge
  • Digital/Analog Appearance
  • Redundant Digital Speedometer
  • Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Front Center Armrest and Rear Center Armrest
  • 2 Seatback Storage Pockets
  • Engine Immobilizer
  • 1 12V DC Power Outlet
  • Air Filtration
  • Wheels: 7 x 19" Alloy
  • Tires: P225/55R19 AS
  • Steel Spare Wheel
  • Compact Spare Tire Mounted Inside Under Cargo
  • Clearcoat Paint
  • Body-Colored Front Bumper w/Black Rub Strip/Fascia Accent and Chrome Bumper Insert
  • Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent and Chrome Bumper Insert
  • Black Bodyside Cladding
  • Chrome Side Windows Trim and Black Front Windshield Trim
  • Body-Colored Door Handles
  • Body-Colored Power Side Mirrors w/Power Folding and Turn Signal Indicator
  • Fixed Rear Window w/Fixed Interval Wiper and Defroster
  • Deep Tinted Glass
  • Galvanized Steel/Aluminum Panels
  • Lip Spoiler
  • Black Grille w/Metal-Look Accents
  • Roof Rack Rails Only
  • Perimeter/Approach Lights
  • LED Brakelights
  • Auto On/Off Projector Beam Led Low/High Beam Daytime Running Auto High-Beam Headlamps
  • Laminated Glass
  • Integrated Roof Antenna
  • Engine: 2.5L DOHC 16V 4-Cylinder -inc: Variable Valve Timing-intelligent system by Electric motor (VVT-iE) on the intake camshaft and Variable Valve Timing-intelligent system (VVT-i) on the exhaust camshaft
  • Transmission: Continuously Variable (eCVT) -inc: Electronically controlled, sequential shift mode
  • Axle Ratio: TBD
  • GVWR: 4,920 lbs
  • Engine Auto Stop-Start Feature
  • Transmission w/Driver Selectable Mode and Oil Cooler
  • Electronic Transfer Case
  • Automatic Full-Time All-Wheel
  • Battery w/Run Down Protection
  • Hybrid Electric Motor
  • Towing Equipment -inc: Trailer Sway Control
  • Gas-Pressurized Shock Absorbers
  • Front And Rear Anti-Roll Bars
  • Electric Power-Assist Speed-Sensing Steering
  • 14.5 Gal. Fuel Tank
  • Quasi-Dual Stainless Steel Exhaust w/Chrome Tailpipe Finisher
  • Permanent Locking Hubs
  • Strut Front Suspension w/Coil Springs
  • Multi-Link Rear Suspension w/Coil Springs
  • Regenerative 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Hold Control and Electric Parking Brake
  • Mechanical Limited Slip Differential
  • Lithium Ion Traction Battery
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Blind Spot Monitor (BSM) Blind Spot
  • (ICS) Intelligent Clearance Sonar Front And Rear Parking Sensors
  • Pre-Collision System (PCS)
  • Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st And 2nd Row Airbags
  • Airbag Occupancy Sensor
  • Driver Knee Airbag and Passenger Cushion Front Airbag
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Birds Eye View Monitor Back-Up Camera w/Washer
  • Birds Eye View Monitor Front Camera
  • Birds Eye View Monitor Left Side Camera
  • Birds Eye View Monitor Right Side Camera
  • Vehicle Name: Toyota Venza
  • Body Style: Sport Utility
  • Drivetrain: All Wheel
  • EPA Classification: Small SUV 4WD
  • Passenger Capacity: 5
  • Passenger Volume: 98.3
  • Base Curb Weight: 3913
  • Fuel Economy Est-Combined: 39
  • EPA Fuel Economy Est - City: 40
  • EPA Fuel Economy Est - Hwy: 37
  • Engine Order Code:
  • Engine Type: Gas/Electric I-4
  • Displacement: 2.5 L/152
  • Fuel System: Port/Direct Injection
  • SAE Net Horsepower @ RPM: 219 @ 5700
  • SAE Net Torque @ RPM: 163 @ 3600
  • Trans Order Code:
  • Trans Type: 1
  • Trans Description Cont.: CVT w/OD
  • Trans Description Cont. Again:
  • Tons/yr of CO2 Emissions @ 15K mi/year: 4.6
  • Suspension Type - Front: Strut
  • Suspension Type - Rear: Multi-Link
  • Suspension Type - Front (Cont.): Strut
  • Suspension Type - Rear (Cont.): Multi-Link
  • Front Tire Order Code:
  • Rear Tire Order Code:
  • Spare Tire Order Code:
  • Front Tire Size: P225/55HR19
  • Rear Tire Size: P225/55HR19
  • Spare Tire Size: Compact
  • Front Wheel Size: 19 X 7
  • Rear Wheel Size: 19 X 7
  • Spare Wheel Size: Compact
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material: Steel
  • Steering Type: Rack-Pinion
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 12
  • Rear Brake Rotor Diam x Thickness: 11.1
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 14.5
  • Front Head Room: 38.6
  • Front Leg Room: 40.9
  • Front Shoulder Room: 57.4
  • Front Hip Room: 54.4
  • Second Head Room: 39
  • Second Leg Room: 37.8
  • Second Shoulder Room: 56.9
  • Second Hip Room: 45.2
  • Wheelbase: 105.9
  • Length, Overall: 186.6
  • Width, Max w/o mirrors: 73
  • Height, Overall: 65.9
  • Cargo Volume to Seat 1: 55.1
  • Cargo Volume to Seat 2: 28.8
  • Cargo Volume to Seat 3: 28.8
  • Model Group: Venza
  • Vehicle Segment: Intermediate Sport Utility
  • Vehicle Type: Sport Utility
  • Engine Displacement Units: 2.5
  • Engine Camshaft: DOHC
  • Engine Block Type: aluminum
  • Engine Cylinder Count: 4
  • Engine Valve Count: 4
  • Country of Origin: Japan Reserved
  • Adaptive Cruise Control
  • Apple CarPlay/Android Auto
  • All Wheel Drive
  • Back-Up Camera
  • Blind Spot Monitor
  • Bluetooth Connection
  • Power Liftgate
  • Heated front seats
  • Interior Trim -inc: Leatherette/Metal-Look Instrument Panel Insert, Simulated Wood/Metal-Look Door Panel Insert, Leatherette/Metal-Look Console Insert and Metal-Look Interior Accents
  • Remote keyless entry
  • Lane Departure Warning
  • Memory seat
  • Navigation System
  • (ICS) Intelligent Clearance Sonar Front And Rear Parking Sensors
  • Power driver seat
  • Radio: Premium Audio w/Dynamic Navigation & JBL
  • Satellite Radio
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • WiFi Hotspot
  • Navigation
  • 9 Speakers
  • AM/FM radio: SiriusXM
  • Radio data system
  • Radio: Premium Audio w/Dynamic Navigation & JBL
  • Air Conditioning
  • Automatic temperature control
  • Front dual zone A/C
  • Rear window defroster
  • Memory seat
  • Power driver seat
  • Power steering
  • Power windows
  • Remote keyless entry
  • Steering wheel mounted audio controls
  • Four wheel independent suspension
  • Speed-sensing steering
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Dual front impact airbags
  • Dual front side impact airbags
  • Emergency communication system: Safety Connect with 1-year trial
  • Front anti-roll bar
  • Knee airbag
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Power Liftgate
  • Brake assist
  • Electronic Stability Control
  • Auto High-beam Headlights
  • Fully automatic headlights
  • Panic alarm
  • Speed control
  • Bumpers: body-color
  • Power door mirrors
  • Roof rack: rails only
  • Spoiler
  • Turn signal indicator mirrors
  • Apple CarPlay/Android Auto
  • Auto-dimming Rear-View mirror
  • Driver door bin
  • Driver vanity mirror
  • Front reading lights
  • Garage door transmitter: HomeLink
  • Heated steering wheel
  • Illuminated entry
  • Leather Shift Knob
  • Outside temperature display
  • Overhead console
  • Passenger vanity mirror
  • Rear seat center armrest
  • Telescoping steering wheel
  • Tilt steering wheel
  • Trip computer
  • Front Bucket Seats
  • Front Center Armrest
  • Heated & Ventilated Front Bucket Seats
  • Heated front seats
  • Perforated SofTex Seat Trim
  • Power passenger seat
  • Split folding rear seat
  • Ventilated front seats
  • Passenger door bin
  • Alloy wheels
  • Chrome wheels
  • Wheels: 7 x 19" Alloy
  • Rear window wiper
  • Variably intermittent wipers
  • Axle Ratio: TBD
  • Driver Air Bag
  • Passenger Air Bag
  • Front Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • AM/FM Stereo
  • ABS
  • Cruise Control
  • Rear Defrost
  • Locking/Limited Slip Differential
  • Child Safety Locks
  • All Wheel Drive
  • 4 Cylinder Engine
  • Daytime Running Lights
  • Keyless Entry
  • Power Door Locks
  • Power Mirror(s)
  • Navigation System
  • Power Driver Seat
  • Power Passenger Seat
  • Pass-Through Rear Seat
  • Bucket Seats
  • Power Steering
  • Adjustable Steering Wheel
  • Tires - Front Performance
  • Tires - Rear Performance
  • Temporary Spare Tire
  • Traction Control
  • Chrome Wheels
  • Power Windows
  • Intermittent Wipers
  • A/T
  • CVT Transmission
  • Premium Sound System
  • Satellite Radio
  • MP3 Player
  • Gas/Electric Hybrid
  • Heated Front Seat(s)
  • Privacy Glass
  • Variable Speed Intermittent Wipers
  • Steering Wheel Audio Controls
  • Engine Immobilizer
  • Automatic Headlights
  • Woodgrain Interior Trim
  • Auto-Dimming Rearview Mirror
  • Integrated Turn Signal Mirrors
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Rear Parking Aid
  • Driver Adjustable Lumbar
  • Seat Memory
  • Leather Steering Wheel
  • Rear Spoiler
  • Transmission w/Dual Shift Mode
  • Remote Trunk Release
  • Tire Pressure Monitor
  • Trip Computer
  • Universal Garage Door Opener
  • Bluetooth Connection
  • Telematics
  • Back-Up Camera
  • Stability Control
  • Brake Assist
  • Keyless Start
  • Auxiliary Audio Input
  • Cooled Front Seat(s)
  • Cargo Shade
  • Power Folding Mirrors
  • HD Radio
  • Rear Bench Seat
  • Premium Synthetic Seats
  • Passenger Air Bag Sensor
  • Blind Spot Monitor
  • Lane Departure Warning
  • Knee Air Bag
  • Hands-Free Liftgate
  • Heated Steering Wheel
  • Lane Keeping Assist
  • WiFi Hotspot
  • Adaptive Cruise Control
  • Smart Device Integration
  • LED Headlights
  • Requires Subscription

Disclaimer:

All prices plus, tax, title, license and $300.00 Doc fee. All standard factory incentives available to all customers applied in lieu of special financing. Some vehicles include dealer-installed options. Please see the vehicle “Description” for a list of these additional accessories. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (630) 524-4216 or by visiting us at the dealership.

*With approved credit. Financing terms and rates vary. All tax, title, and vehicle registration fees are additional. Not all applicants will qualify. Higher finance rates apply for applicants with lower credit ratings. Offers cannot be combined with any other advertised offer.

**With approved credit. Lease terms and rates vary. All tax, title, and vehicle registration fees are additional. Not all applicants will qualify. Higher finance rates apply for applicants with lower credit ratings. Offers cannot be combined with any other advertised offer. No security deposit required.

*Number of views in last 30 days

† Based on 2021 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

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The best experience I have with a dealership.My family...

The best experience I have with a dealership. My family and I purchased a SUV in les then an hour with no hassle, no added fee, no added costs. The salesman Edgar Alcantar was awesome and really helpful, definitely recommend.

Apr 01, 2021

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Worked with me to help me find a reliable car within my...

Worked with me to help me find a reliable car within my budget. It took me a while to decide but I never felt like I was being rushed. The whole experience was honest and transparent

Mar 25, 2021

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The Toyota of Naperville team that worked with my wife...

The Toyota of Naperville team that worked with my wife and myself were fantastic! Based on our total experience, that resulted in us driving home in a 2018 Rav4 Toyota Certified Per-Owned 2018 RAV4 XLE, that was a great value, that included an outstanding trade-in price. After you read the following, you will understand why my wife and I intend to tell all about Toyota of Naperville and our team. On Thursday evening, March 18, we arrived at Toyota of Naperville at 6:30 p.m. Because of COVID, Google Maps and Toyota of Naperville's hours of operation did not match. We thought this dealership was open until 9:00 p.m. It was not until 7:55 p.m., when I was out on a test drive, that we learned about the mistake, that they close at 8:00 p.m. This did no disturb Salesman Edgar Alcantar, Sales Manager Steve Pacchiano or Finance Manager Jack Fan. They assured us that they would work with my wife and I, until we had a resolution, i.e., either a sale or not. Interacting with Edgar, Steve and Jack could not have been better. After departing at 9:30 p.m. in our new car, I had some concerns with the extended warrantee package we had purchased. Edgar and Steve had assured us the we had up to five days to return the car, with no questions asked. So, this was my chance to test this claim. I talked to Jack about my concerns with my purchase. He stated he would be glad to cancel the package, and return our money. However, after he calmly and slowly explained the value, probably repeating what he told me late Thursday night, we decided to retain the package. I made a few other calls following our purchase, with "our" team. It now seems like are "five best friends".

Mar 19, 2021

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We saw an add on the internet regarding Toyota certified...

We saw an add on the internet regarding Toyota certified RAV 4’s. We had been looking for a car but none really fit our needs and budget. We didn’t have an appointment but we were welcomed and ushered in by Edgar. He was so kind, helpful, and knowledgeable. We had arrived at 6:30 pm not knowing they close at 8:00 pm because of Covid there was a reduction in hours. According to the website we thought the dealership was open till 9:00pm. Both Edger and his manager said to take our time. We test drove the vehicle and liked it a lot, however we did want to take to our own mechanic so that he could inspect it! Edgar stated that Toyota of Naperville has a 5 day return policy. We could buy the car and return it within 5 days if we did not like it. My husband and I were amazed. We could not believe how helpful they all were to us. I would definitely recommend this Toyota Dealer!! Kudos to you and your staff! Jack Fan was in finance and what a pleasant time with him. Even with his hurt foot, hobbling on crutches. Even the staff came to pull up his car so that he did not have to walk as far. You have an outstanding TEAM!!!

Mar 16, 2021

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Edgar was great! He was very knowledgeable about all the...

Edgar was great! He was very knowledgeable about all the Highlander’s; explained price differences between them all; and answered all our questions. Not pushy at all! We think he is a high value to your dealership!

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Jacub Gawlik

Jacub Gawlik

V.I.P Product Specialist

28 Reviews
Certified
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Dealership Experience 8 months
Industry Experience 8 months
Recent Reviews

Apr 08, 2021

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We’ve purchased 3 vehicles from Toyota of Naperville. We...

We’ve purchased 3 vehicles from Toyota of Naperville. We keep coming back because they are so laid back and truly no pressure sales. Very happy with them.

Mar 20, 2021

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Working with Jacub was easy and straightforward. I came...

Working with Jacub was easy and straightforward. I came in not fully convinced I was ready to part with my 09 Prius even though the cost if maintenence was beginning to tick up. He helped me evaluate the value for a trade in and didn't push me towards purchasing or not. When I returned to the dealership after thinking on my options and viewing the inventory online, he pulled what I wanted to test drive and didn't try to steer me towards more expensive or bigger models. I happily and unregrettably purchased a 21 Corolla hybrid; this is my first time purchasing and negotiating a vehicle on my own and would request Jacub for any family and friends who come in.

Mar 20, 2021

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It was a pleasure dealing with Mike. I had an appointment...

It was a pleasure dealing with Mike. I had an appointment for 9:00 A.M Saturday morning to purchase my new car. I arrived early and Mike started the process shortly before 9:00 A.M. I told him I wanted to wrap everything up in an hour and he did they had actually got my car ready the night before. This is how all dealerships should operate. Well done!

Mar 16, 2021

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Jaime went out of his way on a very busy day to make us...

Jaime went out of his way on a very busy day to make us feel special. He took his time and patience with us. Couldn't ask for better

Mar 15, 2021

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Not enough words to describe the personalized attention I...

Not enough words to describe the personalized attention I received. I am a long time Toyota driver who will stay because of people like Jacub

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Harvey Nyien

Harvey Nyien

Sales

260 Reviews
Certified
Recent Reviews

Apr 01, 2021

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Harvey Nyien was very informative and helped my wife and...

Harvey Nyien was very informative and helped my wife and me greatly in obtaining the Toyota Sienna XLE hybrid we were looking for. Answering every question we have in mind. Guided us through the whole process. Thanks, Harvey

Mar 20, 2021

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Harvey was just amazing! He did a great job explaining...

Harvey was just amazing! He did a great job explaining everything, showing us what we were looking for and walking the extra mile (literally!) when it came to patience, kindness and even staying after we were handled our new car after 9:00pm! He was so warm and nice, he is the best of the best! Thank you Harvey for making our visit and business a success!

Mar 16, 2021

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Harvey was and is SO helpful, showed me all the new...

Harvey was and is SO helpful, showed me all the new features, continues to answer questions, and has the opposite personality of typical "car sales" pressure tactics. He is patient and kind - was the perfect fit for us! While we waited for finance department he put the time to great use to help set up features in the car and educate me on the new features! We were so grateful to have worked with him on purchasing our new family van! Highly recommend him!!

Mar 11, 2021

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Harvey was very helpful and knowledgeable. from the time...

Harvey was very helpful and knowledgeable. from the time we asked to test drive till the end when we drove off with my dream truck! Thank you so much!

Mar 02, 2021

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Amazing experience! Harvey made everything...

Amazing experience! Harvey made everything seamless.......will definitely be back a 3rd time!! This was our second experience buying from Toyota of Naperville and will return for all future needs!!

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Jacob Basathia

Jacob Basathia

Sales

521 Reviews
Certified
15 years plus @ Toyota of Naperville
Recent Reviews

Mar 23, 2021

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Jacob was very patient and friendly. He knows how to put...

Jacob was very patient and friendly. He knows how to put himself into others’ shoes. I highly salute him for his genuine commitment towards his job. I consider in seeing him again when I look for another car some time soon. He is very knowledgeable and experienced.

Mar 23, 2021

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The consultant was very kind and courteous. He is able to...

The consultant was very kind and courteous. He is able to put himself into other families’ shoes and is very patient. I highly reccomend him.

Mar 08, 2021

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Jacob was very low keyed and a non pressured sales...

Jacob was very low keyed and a non pressured sales person. If he didn't know the answer to a question we had about a vehicle, he sought out an individual in the service department that could answer it. I would definitely recommend Jacob if you are looking for a vehicle, you will not be sorry!

Mar 07, 2021

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Jacob was very helpful. Very pleasant experience all the...

Jacob was very helpful. Very pleasant experience all the way. Have recommended my daughter to this dealership as she is looking for a new van. We love our new Sienna.

Mar 06, 2021

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Jacob who was my sales rep when I was in to purchase a...

Jacob who was my sales rep when I was in to purchase a 2007 Ford Mustang GT Deluxe model was most helpful and patient. Appreciate all of his help!

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Igor Jucene

Igor Jucene

Sales

35 Reviews
Certified
Recent Reviews

Apr 09, 2021

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I keep buying cars here because I like the people. There...

I keep buying cars here because I like the people. There service department is outstanding and the sales team is easy to work with as well.

Apr 02, 2021

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The car I originally came to look out got certified with...

The car I originally came to look out got certified with an open recall which wasn’t allowed, so that was disappointing. Mike ended up directing up toward a new car which works out really well. As car dealerships are were were there several hours doing paperwork and talking to someone from every department who wanted to sell us something different. It was obvious there were reading from the same script, but I guess they’re job is too sell you everything so that original price you see goes up quickly. You also noticed how less friendly they get when you decline all of the options they try to sell you, especially the finance manager we dealt with. After declining coverage he seemed very cold and flat. Overall they got the job done in finding a car that fit our needs.

Mar 27, 2021

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Excellent car buying experience! Allan Marcial was...

Excellent car buying experience! Allan Marcial was fantastic and made the sales process enjoyable.Go see him if you are going to buy a car.

Mar 24, 2021

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Andres was wonderful. I hate car shopping and Andres...

Andres was wonderful. I hate car shopping and Andres made it so easy and quick. I'm so happy with my truck and with Andre's excellent customer service!

Mar 22, 2021

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This dealership was very accessible and quick to respond...

This dealership was very accessible and quick to respond to my inquiries on a new vehicle. I got a fair trade in value for my old vehicle and was in and out of there in record time. I have to say that Ilene, Igor, and Wendy were a pleasure to work with. If any time was wasted in the process, it was because of me. Would work with this team again in the future.

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Rich Ponulak

Rich Ponulak

Sales
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Industry Experience 5 years 5 months
Recent Reviews

Apr 12, 2021

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Great customer service... me and my wife are happy with...

Great customer service... me and my wife are happy with our purchase a 2021 Toyota Highlander.Our salesperson made us feel like at home.. 😊 would definitely recommend this dealership to anybody whose trying to buy a new car...

Apr 11, 2021

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Dealer was very well informed and patient with me. Helped...

Dealer was very well informed and patient with me. Helped me find what I was looking for and answered all of my questions for me.

Apr 07, 2021

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I will begin my review with COVID precautions taken by...

I will begin my review with COVID precautions taken by the dealer. I must say that I have have yet to encounter a business that has the same level of COVID safety measures in place! In sales, they have cleaning stations at every table and the staff clean the tables after every guest. All o the staff wear masks (even when outdoors with customers) and they have plexiglass everywhere possible. Regarding my sales person Rich P. He was very personable patient and helpful. He was not pushing and addressed all of my concerns. The only reason that I did not give 5 stars is because there was a miscommunication that resulted in a major inconvenience for me. However, when this was brought to the sales person and manger's attention the problem was rectified and I was pleased with the end result.

Apr 02, 2021

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He did a very good job. Very nice guy and good at what he...

He did a very good job. Very nice guy and good at what he does. We would love to come here again some time in the future

Mar 18, 2021

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He is a very nice guy and helped us a lot. He explained...

He is a very nice guy and helped us a lot. He explained us everything and we bought a new a car form here. A

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Daniel Bourg

Daniel Bourg

Sales
Recent Reviews

Mar 18, 2021

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For my first time getting a car he was very helpful and...

For my first time getting a car he was very helpful and in my opinion I felt like the customer connection was there and I didn’t feel like I was another sale. He was very nice! And I’m glad he helped me through all the paper work and showed me the rundown of my car!

Mar 18, 2021

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Best dealership! Honestly recommend . Daniel is going to...

Best dealership! Honestly recommend . Daniel is going to take care of you and to help making the best choice! Thanks Daniel for all you do

Mar 16, 2021

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I was really happy with the service I got from Dan! He is...

I was really happy with the service I got from Dan! He is very helpful & knowledgable. Will for sure recommend him to anyone who would need a new car! Thanks Dan! My wife really is enjoying her new Highlander! Sherwin& Arlene

Mar 04, 2021

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Dan was very helpful and really went above and beyond to...

Dan was very helpful and really went above and beyond to make sure I was happy with my decision. I’m really enjoying my Toyota Highlander!

Mar 03, 2021

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Daniel was a great help during a difficult process....

Daniel was a great help during a difficult process. Buying a car to replace a company car in 2 days! So helpful.I highly recommend him and Toyota of Naperville!

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Ron Steele

Ron Steele

Product Specialist
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Dealership Experience 7 months
Recent Reviews

Apr 07, 2021

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Ron Steele was Awesome.In an out in 1.5 hrs with a new...

Ron Steele was Awesome. In an out in 1.5 hrs with a new and great Car. I highly recommend this dealership to everyone who chooses to go with Toyota. Unlike the Lombard one which should be managed by people in Naperville

Mar 29, 2021

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The dealership was big, clean and everyone was friendly....

The dealership was big, clean and everyone was friendly. Thank you for having the exact Highlander at a reasonable price. In my experience, 6 hours is what it takes to buy a car. This needs to be better across the industry.

Mar 25, 2021

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Great salesman, works magic 100% bad credit no problem...

Great salesman, works magic 100% bad credit no problem Ronald could assist you for sure!!! I absolutely you wouldn’t be disappointed when shopping at Toyota Naperville

Mar 05, 2021

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Ron was great to work with. He went out of his way to...

Ron was great to work with. He went out of his way to complete my purchase. There was no pressure by Ron which made the transaction a pleasure. Highly recommend Ron and Toyota of Naperville if you're purchasing a Toyota.

Feb 20, 2021

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I really liked working with the folks at Toyota of...

I really liked working with the folks at Toyota of Naperville and highly recommend them to you. They made the process of buying and sell a car very easy.

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Nadeem Mirza

Nadeem Mirza

Sales
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Dealership Experience 17 years
Industry Experience 33 years 8 months
Recent Reviews

Jan 26, 2021

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Top notch dealership and wonderful sales experience. We...

Top notch dealership and wonderful sales experience. We worked with Nadeem Mirza. Nadeem was very knowledgeable and fully answered all of our questions. It was a very professional experience. Not the stereotypical hard sell experience that everyone dreads. Nadeem calmly walked through everything we needed to know and was very responsive.

Mar 04, 2020

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We felt very comfortable and welcomed the minute we...

We felt very comfortable and welcomed the minute we walked in. Our needs were respected by everyone. We were not pressured in any way to make a purchase. The clear and speedy communication made the process easy. The test track allowed us to test the vehicles better than the other dealerships. We felt like we got a fair deal. We highly recommend Harvey and Nadeem from Toyota at Naperville.

Dec 21, 2019

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Naperville Toyota is where I find the best cars and service.

This was the fourth vehicle we purchased from Naperville Toyota. I was confident that I could get the exact red 2020 Prius Limited that I was looking for. I went to talk to Harvey Nyien, from whom we had purchased two Toyota Hybrid vehicles in 2016 and 2017. I found out it was Harvey’s day off, so I talked initially to Nadeem Mirza. Nadeem was able to find me the car I wanted with added features that I specified. We came to an agreement on price and delivery that pleased me. The car was brought in from a distant dealer for delivery within three days. Parts were ordered and received quickly to allow me to install a spare tire in the new Prius. Harvey Nyien worked with me to get the parts installed and he explained several new features to me at the time of delivery. I trust Harvey and Nadeem and the staff at Toyota of Naperville and will shop there again.

Dec 15, 2019

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DJ and Nadeem was super helpful and very knowledgeable...

DJ and Nadeem was super helpful and very knowledgeable about the car that I was interested in! They answered all my questions and went over and beyond to make sure that I was satisfied with my purchase!

Dec 03, 2019

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The customer service was great and my sales person,...

The customer service was great and my sales person, Nadeem was even better! I upgraded my car here and everyone was so helpful. Nadeem was so knowledgeable about the car I was looking and was willing to take the time to work with me for getting me the best financing possible. They made buying a new car a breeze!

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Tom Clancy

Tom Clancy

Sales
Recent Reviews

Mar 04, 2021

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Bought my first car last week and it was a great...

Bought my first car last week and it was a great experience! The sales team at Toyota, Chris and Tom especially, made sure I understood everything throughout the process and that I was getting the best deal. Thanks again Toyota of Naperville!

Feb 13, 2021

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Bobby and Tom were great, buying a new 2021 Sienna was a...

Bobby and Tom were great, buying a new 2021 Sienna was a great experience I would recommend my family and friends to this dealership. I love my new Sienna!!!!

Jan 13, 2021

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I went in to return my car since my lease was coming to...

I went in to return my car since my lease was coming to an end. Both Tim Clancy and Jacub Gawlik were extremely helpful and walked me through the process making it absolutely seamless and quick!

Jul 31, 2020

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Harvey and the whole sales team I dealt with made the...

Harvey and the whole sales team I dealt with made the buying experience very quick and easy. I would without a doubt recommend anyone who wants to buy a Toyota or, any used car, to this dealership.

Jun 06, 2020

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Great dealeship... except finance employee

While overall I'd give a 5 star rating to the staff of Toyota of Naperville, especially to Robin Clark, service manager (who would get a 10 star rating from me if one were available to give... she is wonderful), Erick Heinz, sales manager, and Tom Clancy, salesman... the same cannot be said for Mukesh Mehta, finance manager. He after promising to provide my wife and me with a thumb drive containing all of the documents we signed in front of him at closing, reneged on this, and with the papers he did provide failed to include the documents of ownership which would be required for us to produce in the event of an accident (Tom Clancy called to inform us of this failure, and to advise he was mailing them to us). We were shown carfax maintenance records, by him but NOT provided with copies of them. I'd received paper copies of four documents with our signatures, however had signed or initialed many more. He just seemed to want to get us out of the office as soon as possible.

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Elizabeth Squires

Elizabeth Squires

Sales
Recent Reviews

Dec 01, 2020

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I only buy/lease my cars from Naperville Toyota because...

I only buy/lease my cars from Naperville Toyota because of great people like Elizabeth Squares, Tim O’Connell and Jack Fan. Thank you guys for the great experience. See you again when lease is up.

Nov 10, 2020

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Jacob Basathia and Elizabeth Squires were amazing, and I...

Jacob Basathia and Elizabeth Squires were amazing, and I would recommend them to anyone. Very Freindly and helpful with what I needed and wanted. Made the process a breeze

Jul 30, 2020

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Trading in my luxury car in the face of my husband’s...

Trading in my luxury car in the face of my husband’s declining health proved as difficult as I had anticipated. However, as soon as I met Elizabeth Squires, she was like an old friend who sincerely wanted to help me make the right decision for my needs. Additionally, she helped me to purchase a vehicle that I could appreciate and enjoy as much or more than my previous car. I had never purchased a car without my husband, but she made the process smooth and stress free. AND fun! Thank you Elizabeth! I love my new 4 Runner! Who knows, maybe I’ll buy a cute little camper to pull behind it and hit the road!

Jul 24, 2020

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Great car buying experience with Elizabeth Squires!

Everytime we walk in to Toyota of Naperville we are so impressed with the quality of care that we get from the entire staff, whether it's from the service department, sales consultants or the finance department. We were really impressed with the socially distant measures that they put into place and felt safe throughout the whole dealership. We recently purchased our second vehicle from Toyota. Once again, we used Elizabeth Squires as our Sales Consultant. She is knowledgeable, professional and enthusiastic about finding just the right car for her customers. I can't imagine using anyone else to purchase a car from. She is simply the best!

Jul 13, 2020

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Friendly, Fair, and Efficient

I just purchased my fourth Toyota from Toyota of Naperville and had another great experience. This time, Elizabeth Squires continued the tradition of treating me kindly and fairly and finding the right vehicle for me. I have also serviced all of my Toyotas at Naperville and have had the same great experiences. Trust keeps me coming back.

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Ivon Correa

Ivon Correa

Spanish Sales
Recent Reviews

Jan 17, 2021

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Harvey Nyien was very informative and helped my wife and...

Harvey Nyien was very informative and helped my wife and me greatly in obtaining the Rav 4 hybrid we were looking for. It will not only save so much money on gas but will also help save the planet. he went through the options and gave us loads of attention and explained everything very well to us. this is the second rave 4 I have purchased from Toyota of Naperville and Harvey was just super and so too were the rest of the gang who work there. They put on the three m coating and the inside coating for us and the ceramic undercoating. I was very well pleased. the tinting on the windows is dark enough but is still legal in our state so I was glad that they kept it all within the law. Harvey and the others said if I have questions I should call or stop by and they would explain or try to explain whatever my questions on the new vehicle might be as this is the first hybrid car I have ever owned. The lady in the service department is always so kind and professional. I always give her two thumbs up.. Thanks, Harvey and the Toyota staff, William and Jie Benson

Dec 25, 2020

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Great transition from car to car purchase. Clean and...

Great transition from car to car purchase. Clean and friendly along with Jack in finance was awesome. I will recommend friends and family to your location.

Dec 19, 2020

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I had a very good experience at Toyota of Naperville....

I had a very good experience at Toyota of Naperville. Everyone from the Sales Rep to the Managers were kind and courteous. We did not feel pressured into purchasing a car on the spot, but were given time to make sure we were getting the right car at the right price.

Dec 13, 2020

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I always enjoy my visits for service and otherwise....

I always enjoy my visits for service and otherwise. First, there are enough staff so that waits are short. Second, everyone is courteous and efficient. Third, I like the product. Paul

Sep 23, 2020

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Highly recommended place to buy a car!Jorge Munoz world...

Highly recommended place to buy a car! Jorge Munoz world class of salesmen!!! For my next car purchase first I will check Toyota of Naperville inventory!!!

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Jorge Munoz

Jorge Munoz

Sales
Recent Reviews

Jan 17, 2021

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Jorge munos Buen servicio amabilidad Nos explicó muy...

Jorge munos Buen servicio amabilidad Nos explicó muy bien con palabras que pudimos entender y en todo momento estuvo preocupado por que estuviéramos bien s

Dec 30, 2020

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En mi experiencia puedo recomendar a Jorge Muñoz es una...

En mi experiencia puedo recomendar a Jorge Muñoz es una persona que te ayudará a buscar el carro que tú buscas y a tus comodidades! Come and look for Jorge Muñoz he is a amazing person who will help you to find the best car for you !

Dec 30, 2020

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You can come ti Toyota of Naperville and ask for Jorge...

You can come ti Toyota of Naperville and ask for Jorge Muñoz he es the best, he help us no any matter no the best way, Highly recomended

Dec 26, 2020

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Jorge Munoz muy buena persona muy buen servicio...

Jorge Munoz muy buena persona muy buen servicio execelente muy buen vendedor recomendado 100 porciento atento ayudo con mi compra de carro explicó todo el proseso.

Dec 23, 2020

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Jorge Munos excelente cervisio nos atendio muy bien estoy...

Jorge Munos excelente cervisio nos atendio muy bien estoy muy contenta con mi nuevo. Carro lo boy a mucho exelente recomendado 100 % Eric exelente cerbicio

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Meraj Ahmed

Meraj Ahmed

Sales
Recent Reviews

Apr 12, 2021

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I went to Toyota of Naperville to lease a brand new car...

I went to Toyota of Naperville to lease a brand new car this early April. Meraj Ahmed is helpful, patient and reliable. It's a very good experience to work with Meraj. I am super satisfied with the new car I got. In addition, Richard Heidecke's advice about gap insurance is informative and helpful. Toyota of Naperville is 5 star recommended!

Apr 10, 2021

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Allan Marcial is great to work with. It is stressful to...

Allan Marcial is great to work with. It is stressful to buy a new car. He was thorough, intelligent and did a great job connecting me with everything that I needed. I did not feel pressured, which is most important. I would definitely recommend Toyota of Naperville.

Apr 08, 2021

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The experience was pretty easy and simple. Didn’t had to...

The experience was pretty easy and simple. Didn’t had to go through a long wait. The salesman and finance person has been an extraordinary.

Apr 06, 2021

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Mera Ahmed he was very nice and helpful . he answered all...

Mera Ahmed he was very nice and helpful . he answered all my questions. He put a bow on my new RAV4 it made me smile. He was so helpful before I left he help me set up my phone to my SUV and went over alot about my new SUV Thank you so much Meraj

Mar 23, 2021

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Came in to purchase my first car and left with no...

Came in to purchase my first car and left with no regrets! This dealership is by far the best I have been too. Great customer service, very clean, and very organized. The process of buying my first 2021 Camry SE was done with the help of Mr. Meraj Ahmed, he truly cares about his customers and was very patient and helpful throughout the whole process. I am definitely going to be referring family members to this dealership! Thank you Mr. Ahmed and everyone else who helped me with the process.

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Meraj Ahmed

Meraj Ahmed

Sales
Recent Reviews

Apr 12, 2021

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I went to Toyota of Naperville to lease a brand new car...

I went to Toyota of Naperville to lease a brand new car this early April. Meraj Ahmed is helpful, patient and reliable. It's a very good experience to work with Meraj. I am super satisfied with the new car I got. In addition, Richard Heidecke's advice about gap insurance is informative and helpful. Toyota of Naperville is 5 star recommended!

Apr 08, 2021

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The experience was pretty easy and simple. Didn’t had to...

The experience was pretty easy and simple. Didn’t had to go through a long wait. The salesman and finance person has been an extraordinary.

Mar 23, 2021

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Came in to purchase my first car and left with no...

Came in to purchase my first car and left with no regrets! This dealership is by far the best I have been too. Great customer service, very clean, and very organized. The process of buying my first 2021 Camry SE was done with the help of Mr. Meraj Ahmed, he truly cares about his customers and was very patient and helpful throughout the whole process. I am definitely going to be referring family members to this dealership! Thank you Mr. Ahmed and everyone else who helped me with the process.

Mar 16, 2021

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Meraj went out of his way to find us the Camry we wanted....

Meraj went out of his way to find us the Camry we wanted. He was very professional, courteous and understanding. We are not smart phone savvy and he connected our cell phones for us. He went above and beyond to make sure we were happy with our purchase. We couldn't have asked for a nicer salesman.

Mar 12, 2021

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Mr. Meraj Ahmad is both a Personal and Professional...

Mr. Meraj Ahmad is both a Personal and Professional Naperville Toyota Used Car Sales Division (Toyota Program Cars ) Salesman. He was kind, courteous and always showed us his friendly and personal attentive qualities. He is key asset to your customers and an excellent example of a personal and professional Company Sales Representative. You’re fortunate to have him “on staff”. Used Car Director, Mr. Steve Pacchiano was a pleasure to do business. Unfortunately, being out of state buyers there wasn’t the time allowance needed to properly prepare our car for delivery nor the time to enable us explanations of the extensive Audio & Technical Digital Systems and their Function, Operations, and Controls. Meraj did take time to pair my phone and put our home info into the Navigation System. Which enabled us to return from the Naperville / Chicago area to our home ( March 2 nd - 11 pm to 2 am on March 3 rd ) back in Wisconsin.

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Blas Cielo

Blas Cielo

Sales
Recent Reviews

Apr 02, 2021

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I wasn't expecting to leave yesterday with a brand new...

I wasn't expecting to leave yesterday with a brand new 2021! Allan was awesome and answered all my questions!! I would like to thank the rest of the Toyota team that helped and made this happen as well!!

Mar 06, 2021

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Blas was very professional and courteous. I didn’t feel...

Blas was very professional and courteous. I didn’t feel pressured to make a purchase, he let me lead the way on everything. Best car buying experience I’ve had to date. Will definitely be a returning customer! Thank you again Blas!

Feb 27, 2021

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Blas thank you very much for your help and service that...

Blas thank you very much for your help and service that you gave us in the purchase of this car. you have 5 stars on your kindness .. 👏🏻👏🏻

Nov 26, 2020

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One of the best experiences I have had in purchasing a...

One of the best experiences I have had in purchasing a car. Blas did an outstanding job in handling the sale of the car. He found me a car that was exactly what I wanted and he provided excellent customer service. I would definitely shop with Toyota of Naperville again and would highly recommend this dealership to my friends.

Oct 18, 2020

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We are so happy that Blas worked with us to find our new...

We are so happy that Blas worked with us to find our new family car. He did a great job! Thank you for everything Blas!

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Andres Manjarrez

Andres Manjarrez

Sales
Recent Reviews

Apr 02, 2021

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I wasn't expecting to leave yesterday with a brand new...

I wasn't expecting to leave yesterday with a brand new 2021! Allan was awesome and answered all my questions!! I would like to thank the rest of the Toyota team that helped and made this happen as well!!

Mar 24, 2021

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Andres was wonderful. I hate car shopping and Andres...

Andres was wonderful. I hate car shopping and Andres made it so easy and quick. I'm so happy with my truck and with Andre's excellent customer service!

Mar 23, 2021

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Great work by Andres made everything easy with paperwork...

Great work by Andres made everything easy with paperwork and showing us all our options with the new vehicle also not pushy on selling highly recommended salesman

Mar 11, 2021

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Andres Manjattrz was very knowledgeable and very helpful....

Andres Manjattrz was very knowledgeable and very helpful. The vehicle I wanted was gone but he was able to find a better vehicle within my price range and affordable. I would send all friends and family to Andrea and Naperville Toyota

Feb 11, 2021

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Andres Manjarrez was very helpful to Wendy & me when we...

Andres Manjarrez was very helpful to Wendy & me when we leased a car from Toyota Naperville three years ago, and today he was again exceedingly helpful in walking us through the process of purchasing the car we had been leasing. Thank you, Andres! John & Wendy Wilson

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Adam Johnson

Adam Johnson

Product Specialist
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Dealership Experience 3 years 2 months
Recent Reviews

Apr 12, 2021

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Adam was very friendly and helpful. He answered all our...

Adam was very friendly and helpful. He answered all our questions regarding our new car purchase and walked us through all the paperwork. When we come back for our next car I’ll be asking for Adam.

Mar 03, 2021

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Special thanks to Adam and Sherri; made first time buying...

Special thanks to Adam and Sherri; made first time buying a vehicle very seamless. Amazing and quality customer service, completely exceeded my expectations! Thank you!

Jan 17, 2021

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Mike helped me first over the phone with checking on a...

Mike helped me first over the phone with checking on a used car for me. He promptly went outside and looked over a couple cars for me and called me back. So glad I made it in to see the car he informed about that was in really good condition as he was correct, it was. Mike was super busy as it was a Saturday but always made sure to check on me and give me updates. He was so nice and not pushy at all. Very pleasant car buying experience and nice dealer. It was worth the drive from Arlington Heights.

Feb 25, 2020

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Only Toyota Dealer to visit in the Chicagoland area

Cannot say enough great things about this dealership. Been servicing my Tacoma here and James in service is by far the best service advisor I've ever had the pleasure working with and I've been stationed all over. Today I purchased a new 2020 Tacoma from Adam and Kal in Finance, again just amazing customer service and willingness to work with me. Don't buy or service your Toyota anywhere else but here!

Dec 06, 2019

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Consultative sales, not high pressure

We definitely appreciated the sales approach Adam used. Sensing that we were early in our search, Adam surfaced our needs and had us narrowed to the right car very quickly. There wasnt a hard sale. He served us by listening first, then acting. We walked out with a car that day and are very happy.

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Barbara Aceto

Barbara Aceto

Sales
Recent Reviews

Dec 21, 2020

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We worked with Barbra Aceto and she was great. We were...

We worked with Barbra Aceto and she was great. We were looking at cars for a new driver so the ability for my daughter to test drive the car on their Test Track was great. That was a lot less stressful for my daughter then going on main roads with a stranger(car dealer) in the car. We found a car we liked, only issue was there was one at another dealer that better fit our needs. In the end we went with the other dealer, but we really did consider going with Naperville just because we like working with them even though other car was better for us. Next time we need a car it’s one of the dealers on the top of our list to checkout.

Dec 20, 2020

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Great service with Kria and Rich...bought my fourth car...

Great service with Kria and Rich...bought my fourth car from this wonderful, super dealer...highly recommend...Polish speaking great time Happy holidays to all the staffd

Jul 04, 2020

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We came in knowing exactly what we wanted. We made an...

We came in knowing exactly what we wanted. We made an appointment and drove 30 miles to get here. Originally we dealt with Barbara who told us off the bet that the car they were holding for us had been sold. We didn’t receive a courtesy call so we wouldn’t come all this way for it. She was not friendly, she was in a huge hurry and didn’t try to please us at all. She refused to hear us out and after 20min with her we didn’t even get her name or a card after we left. I had to look her up online. Which is where we also found Jaime. We only went back to this dealership because we wanted to prove to the management that no matter how busy you are, you should hear out your customers and make them feel like they’re worthy of your time, even if you don’t make a sale! Jaime was great to deal with. We are pleased that he earned our business.

Oct 31, 2019

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Dream car, great experience

My wife and I did a ton of research before walking in the door. We were pleased to have highly helpful people at each visit, and the information they told us aligned well with our research. We looked at several other dealers before purchasing, but our experience at Toyota of Naperville was by far the best one. We purchased our dream car with a ton of peace of mind.

Sep 08, 2019

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WE WERE LIED TO & DECEIVED !!

This started back in May 2019. My wife & I stopped in to buy a new Camry XSE. I asked the sales manager Ryan Botica that I'd like to deal with him directly and he agreed & said not a problem. When we arrived at the dealership and walked in some saleswomen rushed up as I asked for the manager and proceeded to walk us to her desk. I repeated that I would like to deal with the manager Ryan directly. After I said this to her she was offended and then started to give us a nasty attitude.We had to wait about 15 minutes and then finally we looked at the vehicle we agreed to purchase. We had to come back later to finalize the deal. As we were leaving the pushy saleswomen got in the vehicle & then proceeded to accelerate very rapidly driving directly over two speed Bumps. She had to be doing about 15-20 MPH at least. The thumps were extremely loud as she slammed this brand new vehicle over the speed bumps. We explained to Ryan what we witnessed how the saleswomen drove the vehicle and that we were no longer going to purchase that vehicle after the way it was driven over the speed bumps. Ryan apologized half halfheartedly and then we decided after some back-n-forth discussions, Ryan placed an order for a brand new vehicle for us. I kept in touch from early June about every 2 weeks on vehicle update & Ryan would respond " the vehicle was due to be built Aug 16th & delivered to dealer about 7or 10 days later ". Two weeks before Aug 16th I texted Ryan for an update on the vehicle build schedule, Ryan responded " vehicle is still on schedule for Aug 16th ". Now on Aug 16th I texted & called Ryan inquiring about the build completion and delivery schedule. After 4 hrs Ryan calls me & tells me the vehicle I ordered was sold 2 weeks ago. Now keep in mind I had been communicating 2 weeks before and Ryan stated the vehicle was still on build schedule for Aug 16th. I was Blatantly lied to & deceived not only with the delivery but also with the payment and price for the whole 4 months from this dealership. I was offered a payment by Pat O'Brien the GM. They offered to bring a car from 70 miles away & I refused because I wanted my new vehicle with less than 5 miles on it. We took the payment they offered us for the frustration & grief we went through and went on our way. After a few days trying to find another vehicle & getting more frustrated my wife contacted Mr. O'Brien and asked to speak with the Owner. This is when Mr O'Brien sent us a vindictive nasty email informing us that we are not welcome at any of the Dan Wolf dealerships, Toyota,Lexus,Chevy. Now keep in mind we were courteous and polite the whole time and this is how Mr O'Brien responds after the lies & deception we went through by telling us were not welcome & threatening us with the Police if we show up at any dealership. Well Mr O'Brien, we will NEVER, EVER !! PATRONIZE any Dan Wolf dealership after your VILE email. We also will be filing a complaint with Toyota corporate about your deceptive, deceitful practices. Apparently Mr.O'Brien was offended because we asked to speak to the Owner. Dan Wolf the owner has not reached out to us at all to discuss this. I have all emails & text message communications with this dealership & I have attached some pics of the text correspondence with Ryan Botica.

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Terry Scott

Terry Scott

Sales
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Dealership Experience 1 years 2 months
Industry Experience 7 years 3 months
Recent Reviews

Mar 06, 2021

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The dealership was clean and absolutely friendly!...

The dealership was clean and absolutely friendly! Everyone was being so patient with us, especially Terry! He helped us out in EVERY way possible! We were at the dealership for a long long time, and we left happy! I wasn’t planning on buying a new Toyota, only a used one and left with a brand new 2020 C HR that I absolutely love!

Mar 02, 2021

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What can I say? Terry seriously made leasing my new...

What can I say? Terry seriously made leasing my new Avalon the easiest process. I consider the car I got Saturday a luxury and thought it was out of reach. Terry assured me he could make it happen all while being super respectful of my husband and I’s budget. I contacted him Wednesday night and was in my new car 4 days later. No matter what time it was or what questions I had, he never made me feel like I was bothering him. He even went all the way to Schaumburg to get the car that fit my exact needs and budget. THANK YOU SO MUCH TERRY!

Feb 27, 2021

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I swore off dealers and have only shopped at Carmax for...

I swore off dealers and have only shopped at Carmax for my new Toyotas since 2006. My boyfriend brought me to Naperville Toyota, and it was an easy, straight-forward experience. Thank you.

Feb 27, 2021

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Everyone at the dealership was very friendly and helpful....

Everyone at the dealership was very friendly and helpful. They made the process very easy. Thanks for putting my car seats in my new car!

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Chris Veliz

Chris Veliz

Product Specialist
Recent Reviews

Mar 04, 2021

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Bought my first car last week and it was a great...

Bought my first car last week and it was a great experience! The sales team at Toyota, Chris and Tom especially, made sure I understood everything throughout the process and that I was getting the best deal. Thanks again Toyota of Naperville!

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Christy Hudgens

Christy Hudgens

Sales
Recent Reviews

Dec 22, 2020

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We visited today and Everything went smoothly. Highly...

We visited today and Everything went smoothly. Highly recommend visiting Toyota of Naperville. Richard Ponulak was very helpful. We love our new car. Highly recommend this place

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Patrycja Labno

Patrycja Labno

Product Specialist
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