Description

LE!! AWD!! V6!! COMPLETE REDESIGN!! 8 INCH COLOR TOUCH SCREEN!! APPLE CARPLAY!! 18 INCH ALLOY WHEELS!! POWER LIFTGATE!! TOYOTA SAFETY SENSE 2.0!! 2020 TOYOTA HIGHLANDER LE AWD, RUBY FLARE PEARL ON BLACK CLOTH SEATING, 3.5L V6 ENGINE UNDER THE HOOD, 8-SPD AUTOMATIC TRANSMISSION, LETS GO OVER ALL THE OPTIONS!! 8 INCH COLOR TOUCH SCREEN, APPLE/ANDROID CARPLAY, POWER DRIVER SEAT, 6-SPEAKER PREMIUM SOUND, 4 USB CHARGE-PORTS, SMART KEY SYSTEM WITH PUSH BUTTON START, 18 INCH ALLOY WHEELS, LED HEADLIGHTS, TAILLIGHTS, AND FOG LIGHTS, HEATED POWER OUTSIDE MIRRORS, POWER LIFTGATE, TOYOTA SAFETY SENSE 2.0 INCLUDES: PRE-COLLISION SYSTEM w/ PEDESTRIAN DETECTION, DYNAMIC RADAR CRUISE CONTROL, LANE DEPARTURE ALERT W/ STEERING ASSIST, LANE TRACING ASSIST, AUTOMATIC HIGH BEAMS, ROAD SIGN ASSIST, 8 AIRBAGS, & BLIND SPOT MONITOR W/ REAR CROSS TRAFFIC ALERT, LADIES AND GENTLEMEN THIS HIGHLANDER IS LOADED UP AND LOOKING FOR A NEW FAMILY TO ESCORT AROUND TOWN SAFELY!! NOW..HOW ABOUT SOME PEACE OF MIND WARRANTY...YOU GET A FULL 36 MONTH OR 36,000 MILE BUMPER TO BUMPER COVERAGE GOOD FROM THE DAY YOU TAKE DELIVERY, PLUS A 5 YEAR OR 60,000 MILE POWERTRAIN COVERAGE GOOD, AND FOR THE CHERRY ON TOP 2 YEARS OR 25,000 MILE TOYOTA CARE....THAT COVERS OIL CHANGES AND TIRE ROTATIONS FOR THE FIRST 2 YEARS OR 25,000 MILES!! NOW THAT'S WHAT I'M TALKING ABOUT!! COME ON IN TODAY AND TAKE THIS LOADED UP HIGHLANDER FOR A SPIN AROUND OUR WORLD FAMOUS TOYOTA OF NAPERVILLE TEST TRACK!! SEE YA SOON...LET'S GO PLACES!! Price includes the following Incentives, they are available for registrations at Toyota of Naperville located in Naperville, IL. Finance Offers (APR) are available to qualified buyers subject to Credit Approval, not all buyers will qualify. Price includes cash rebate of: $2250 - TMS Customer Cash - Chicago. Exp. 02/01/2021

Toyota Care
Toyota Safety Sense

Basic Info

Body:
4
HWY:
27 MPG
City:
20 MPG
Exterior:
Ruby Flare Pearl
Interior:
Black Fabric
Engine:
3.5L V6 DOHC
Trans:
8 Speed Elect Controlled Auto Transmission w/Inte.

Vehicle Details

  • Front Bucket Seats -inc: 8-way power-adjustable driver's seat and 4-way manual adjustable front passenger seat,
  • Driver Seat
  • 4-Way Passenger Seat -inc: Manual Recline and Fore/Aft Movement
  • 60-40 Folding Split-Bench Front Facing Manual Reclining Fold Forward Seatback Rear Seat w/Manual Fore/Aft
  • Manual Tilt/Telescoping Steering Column
  • Fixed 60-40 Split-Bench 3rd Row Seat Front, Manual Recline, Manual Fold Into Floor, 3 Manual and Adjustable Head Restraints
  • Leather/Metal-Look Steering Wheel
  • Front Cupholder
  • Rear Cupholder
  • Cruise Control w/Steering Wheel Controls
  • Distance Pacing
  • HVAC -inc: Underseat Ducts and Headliner/Pillar Ducts
  • Locking Glove Box
  • Driver Foot Rest
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert and Metal-Look Interior Accents
  • Full Cloth Headliner
  • Leatherette Door Trim Insert
  • Leather/Metal-Look Gear Shifter Material
  • Day-Night Rearview Mirror
  • Driver And Passenger Visor Vanity Mirrors w/Driver And Passenger Illumination
  • Full Floor Console w/Covered Storage, Mini Overhead Console w/Storage, Conversation Mirror and 2 12V DC Power Outlets
  • Front And Rear Map Lights
  • Fade-To-Off Interior Lighting
  • Full Carpet Floor Covering
  • Carpet Floor Trim
  • Cargo Area Concealed Storage
  • Trunk/Hatch Auto-Latch
  • Cargo Space Lights
  • Safety Connect with 3-year trial Tracker System
  • Instrument Panel Bin, Driver / Passenger And Rear Door Bins
  • Delayed Accessory Power
  • Systems Monitor
  • Outside Temp Gauge
  • Analog Display
  • Seats w/Cloth Back Material
  • Manual Adjustable Front Head Restraints and Manual Adjustable Rear Head Restraints
  • Front Center Armrest and Rear Center Armrest
  • 2 Seatback Storage Pockets
  • Engine Immobilizer
  • 2 12V DC Power Outlets
  • Air Filtration
  • Wheels: 18" Painted Alloy
  • Tires: P235/65R18M
  • Wheels w/Painted Accents
  • Steel Spare Wheel
  • Compact Spare Tire Stored Underbody w/Crankdown
  • Clearcoat Paint
  • Body-Colored Front Bumper w/Black Rub Strip/Fascia Accent
  • Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent
  • Black Wheel Well Trim
  • Chrome Side Windows Trim
  • Body-Colored Door Handles
  • Body-Colored Power Heated Side Mirrors w/Manual Folding and Turn Signal Indicator
  • Fixed Rear Window w/Fixed Interval Wiper and Defroster
  • Deep Tinted Glass
  • Variable Intermittent Wipers w/Heated Wiper Park
  • Fully Galvanized Steel Panels
  • Lip Spoiler
  • Black Grille w/Metal-Look Surround
  • Front License Plate Bracket
  • Splash Guards
  • Fully Automatic Aero-Composite Led Low/High Beam Auto High-Beam Daytime Running Lights Preference Setting Headlamps w/Delay-Off
  • Perimeter/Approach Lights
  • LED Brakelights
  • Front Fog Lamps
  • Radio w/Seek-Scan, Clock, Speed Compensated Volume Control, Steering Wheel Controls and Entune External Memory Control
  • Streaming Audio
  • Window Grid Diversity Antenna
  • Bluetooth Wireless Phone Connectivity
  • 2 LCD Monitors In The Front
  • Engine: 3.5L V6 DOHC -inc: dual overhead cam and aluminum alloy block w/aluminum alloy cylinder head
  • Transmission: 8-Speed Automatic -inc: Direct shift and electronically controlled,
  • 3.003 Axle Ratio
  • GVWR: 5,935 lbs
  • Engine Auto Stop-Start Feature
  • Transmission w/Oil Cooler
  • Automatic Full-Time All-Wheel
  • Engine Oil Cooler
  • 150 Amp Alternator
  • Towing Equipment -inc: Trailer Sway Control
  • 1605# Maximum Payload
  • Gas-Pressurized Shock Absorbers
  • Front And Rear Anti-Roll Bars
  • Electric Power-Assist Speed-Sensing Steering
  • 17.9 Gal. Fuel Tank
  • Single Stainless Steel Exhaust
  • Permanent Locking Hubs
  • Strut Front Suspension w/Coil Springs
  • Multi-Link Rear Suspension w/Coil Springs
  • 4-Wheel Disc Brakes w/4-Wheel ABS, Front Vented Discs, Brake Assist, Hill Descent Control, Hill Hold Control and Electric Parking Brake
  • Side Impact Beams
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Blind Spot Monitor (BSM) Blind Spot
  • Pre-Collision System with Pedestrian Detection (PCS w/PD) and Rear Cross-Traffic Alert (RCTA)
  • Tire Specific Low Tire Pressure Warning
  • Dual Stage Driver And Passenger Front Airbags
  • Curtain 1st, 2nd And 3rd Row Airbags
  • Airbag Occupancy Sensor
  • Driver Knee Airbag and Passenger Cushion Front Airbag
  • Rear Child Safety Locks
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Back-Up Camera w/Washer
  • Vehicle Name: Toyota Highlander
  • Body Style: Sport Utility
  • Drivetrain: All Wheel
  • EPA Classification: Small Sport Utility Vehicles 4WD
  • Passenger Capacity: 8
  • Passenger Volume: 141.3
  • Base Curb Weight: 4330
  • Fuel Economy Est-Combined: 23
  • EPA Fuel Economy Est - City: 20
  • EPA Fuel Economy Est - Hwy: 27
  • Dead Weight Hitch - Max Trailer Wt.: 5000
  • Dead Weight Hitch - Max Tongue Wt.: 500
  • Wt Distributing Hitch - Max Trailer Wt.: 5000
  • Wt Distributing Hitch - Max Tongue Wt.: 500
  • Maximum Trailering Capacity: 5000
  • Engine Order Code:
  • Engine Type: Regular Unleaded V-6
  • Displacement: 3.5 L/211
  • Fuel System: Port/Direct Injection
  • SAE Net Horsepower @ RPM: 295 @ 6600
  • SAE Net Torque @ RPM: 263 @ 4700
  • Trans Order Code:
  • Trans Type: 8
  • Trans Description Cont.: Automatic w/OD
  • Trans Description Cont. Again:
  • First Gear Ratio (:1): 5.52
  • Second Gear Ratio (:1): 3.18
  • Third Gear Ratio (:1): 2.05
  • Fourth Gear Ratio (:1): 1.49
  • Fifth Gear Ratio (:1): 1.23
  • Sixth Gear Ratio (:1): 1.00
  • Reverse Ratio (:1): 4.22
  • Final Drive Axle Ratio (:1): 3.00
  • Tons/yr of CO2 Emissions @ 15K mi/year: 7.8
  • Maximum Alternator Capacity (amps): 150
  • Suspension Type - Front: Strut
  • Suspension Type - Rear: Multi-Link
  • Suspension Type - Front (Cont.): Strut
  • Suspension Type - Rear (Cont.): Multi-Link
  • Front Tire Order Code:
  • Rear Tire Order Code:
  • Spare Tire Order Code:
  • Front Tire Size: P235/65SR18
  • Rear Tire Size: P235/65SR18
  • Spare Tire Size: Compact
  • Front Wheel Size: 18 X 8
  • Rear Wheel Size: 18 X 8
  • Spare Wheel Size: Compact
  • Front Wheel Material: Aluminum
  • Rear Wheel Material: Aluminum
  • Spare Wheel Material: Steel
  • Steering Type: Rack-Pinion
  • Turning Diameter - Curb to Curb: 37.4
  • Brake Type: 4-Wheel Disc
  • Brake ABS System: 4-Wheel
  • Disc - Front (Yes or ): Yes
  • Disc - Rear (Yes or ): Yes
  • Front Brake Rotor Diam x Thickness: 13.3
  • Rear Brake Rotor Diam x Thickness: 13.3
  • Drum - Rear (Yes or ):
  • Rear Drum Diam x Width:
  • Fuel Tank Capacity, Approx: 17.9
  • Front Head Room: 39.9
  • Front Leg Room: 40.4
  • Front Shoulder Room: 59
  • Front Hip Room: 57.2
  • Second Head Room: 39.4
  • Second Leg Room: 41
  • Second Shoulder Room: 58.7
  • Second Hip Room: 57
  • Third Head Room: 36.1
  • Third Leg Room: 27.7
  • Third Shoulder Room: 55
  • Third Hip Room: 45.6
  • Wheelbase: 112.2
  • Length, Overall: 194.9
  • Width, Max w/o mirrors: 76
  • Height, Overall: 68.1
  • Track Width, Front: 65.3
  • Track Width, Rear: 65.4
  • Cargo Volume to Seat 1: 84.3
  • Cargo Volume to Seat 2: 48.4
  • Cargo Volume to Seat 3: 16
  • Seventh Gear Ratio (:1): 0.80
  • Eighth Gear Ratio (:1): 0.67
  • Model Group: Highlander
  • Vehicle Segment: Intermediate Sport Utility
  • Vehicle Type: Sport Utility
  • Engine Displacement Units: 3.5
  • Engine Camshaft: DOHC
  • Engine Block Type: aluminum
  • Engine Cylinder Count: 6
  • Engine Valve Count: 4
  • Country of Origin: United States Toyota Multi-Purpose Passenger Vehicles
  • 3rd row seats: split-bench
  • Adaptive Cruise Control
  • Apple CarPlay/Android Auto
  • All Wheel Drive
  • Exterior Parking Camera Rear
  • Blind Spot Monitor
  • Bluetooth Connection
  • Front fog lights
  • Power Liftgate
  • Interior Trim -inc: Metal-Look Instrument Panel Insert, Metal-Look Door Panel Insert, Metal-Look Console Insert and Metal-Look Interior Accents
  • Remote keyless entry
  • Lane Departure Warning
  • Power driver seat
  • Rear air conditioning
  • Satellite Radio
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • WiFi Hotspot
  • 6 Speakers
  • AM/FM radio: SiriusXM
  • Radio: Audio Plus (T1 Hi)
  • Air Conditioning
  • Automatic temperature control
  • Front dual zone A/C
  • Rear air conditioning
  • Rear window defroster
  • Power driver seat
  • Power steering
  • Power windows
  • Remote keyless entry
  • Steering wheel mounted audio controls
  • Four wheel independent suspension
  • Speed-sensing steering
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Dual front impact airbags
  • Dual front side impact airbags
  • Emergency communication system: Safety Connect with 3-year trial
  • Front anti-roll bar
  • Knee airbag
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Power Liftgate
  • Brake assist
  • Electronic Stability Control
  • Exterior Parking Camera Rear
  • Auto High-beam Headlights
  • Delay-off headlights
  • Front fog lights
  • Fully automatic headlights
  • Panic alarm
  • Security system
  • Distance pacing cruise control: Full-Speed Range Dynamic Radar Cruise Control (DRCC)
  • Speed control
  • Bumpers: body-color
  • Heated door mirrors
  • Power door mirrors
  • Spoiler
  • Turn signal indicator mirrors
  • All Weather Floor Liner & Cargo Tray (TMS)
  • Apple CarPlay/Android Auto
  • Driver door bin
  • Driver vanity mirror
  • Front reading lights
  • Illuminated entry
  • Leather Shift Knob
  • Outside temperature display
  • Overhead console
  • Passenger vanity mirror
  • Rear reading lights
  • Rear seat center armrest
  • Tachometer
  • Telescoping steering wheel
  • Tilt steering wheel
  • Trip computer
  • 3rd row seats: split-bench
  • Fabric Seat Trim
  • Front Bucket Seats
  • Front Center Armrest
  • Reclining 3rd row seat
  • Split folding rear seat
  • Passenger door bin
  • Alloy wheels
  • Rear window wiper
  • Variably intermittent wipers
  • 3.003 Axle Ratio
  • Driver Air Bag
  • Passenger Air Bag
  • Front Side Air Bag
  • Front Head Air Bag
  • Rear Head Air Bag
  • Climate Control
  • Multi-Zone A/C
  • A/C
  • Rear A/C
  • Security System
  • AM/FM Stereo
  • ABS
  • Cruise Control
  • Rear Defrost
  • Child Safety Locks
  • All Wheel Drive
  • V6 Cylinder Engine
  • Gasoline Fuel
  • Daytime Running Lights
  • Keyless Entry
  • Power Door Locks
  • Heated Mirrors
  • Power Mirror(s)
  • 3rd Row Seat
  • Power Driver Seat
  • Pass-Through Rear Seat
  • Cloth Seats
  • Bucket Seats
  • Power Steering
  • Adjustable Steering Wheel
  • Tires - Front All-Season
  • Tires - Rear All-Season
  • Temporary Spare Tire
  • Traction Control
  • Aluminum Wheels
  • Power Windows
  • Intermittent Wipers
  • A/T
  • Satellite Radio
  • MP3 Player
  • Fog Lamps
  • Privacy Glass
  • Variable Speed Intermittent Wipers
  • Steering Wheel Audio Controls
  • Engine Immobilizer
  • Automatic Headlights
  • Integrated Turn Signal Mirrors
  • Driver Vanity Mirror
  • Passenger Vanity Mirror
  • Driver Illuminated Vanity Mirror
  • Passenger Illuminated Visor Mirror
  • Leather Steering Wheel
  • Rear Spoiler
  • Transmission w/Dual Shift Mode
  • Remote Trunk Release
  • Tire Pressure Monitor
  • Trip Computer
  • Bluetooth Connection
  • Telematics
  • 8-Speed A/T
  • Remote Engine Start
  • Back-Up Camera
  • Stability Control
  • Brake Assist
  • Keyless Start
  • Auxiliary Audio Input
  • HD Radio
  • Rear Bench Seat
  • Passenger Air Bag Sensor
  • Blind Spot Monitor
  • Lane Departure Warning
  • Knee Air Bag
  • Cross-Traffic Alert
  • Lane Keeping Assist
  • WiFi Hotspot
  • Adaptive Cruise Control
  • Smart Device Integration
  • Requires Subscription

Disclaimer:

All prices plus, tax, title, license and $300.00 Doc fee. All standard factory incentives available to all customers applied in lieu of special financing. Some vehicles include dealer-installed options. Please see the vehicle “Description” for a list of these additional accessories. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (630) 524-4216 or by visiting us at the dealership.

*With approved credit. Financing terms and rates vary. All tax, title, and vehicle registration fees are additional. Not all applicants will qualify. Higher finance rates apply for applicants with lower credit ratings. Offers cannot be combined with any other advertised offer.

**With approved credit. Lease terms and rates vary. All tax, title, and vehicle registration fees are additional. Not all applicants will qualify. Higher finance rates apply for applicants with lower credit ratings. Offers cannot be combined with any other advertised offer. No security deposit required.

*Number of views in last 30 days

† Based on 2020 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

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Dealership Experience 3 years 11 months
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gave a great deal with the vehicle i wanted and were...

gave a great deal with the vehicle i wanted and were super understanding and helpful in everyway to get the vehicle i wanted. Also very friendly and will do their best to get your the vehicle you want. I highly recomend jaime abrego for your next purchase he wont let you down and with his friend Eddie everything is possible. Both make a GREAT team and will give you the BEST DEAL you could ever imagine. Something you wont find at any other dealer but ONLY at TOYOTA of NAPERVILLE with Jaime and Eddie.

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muchas gracias a jaime abrego por mi segundo carro la...

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MUCHAS GRACIAS A JAIME ABREGO POR SU SERVICIO ME AYUDO...

MUCHAS GRACIAS A JAIME ABREGO POR SU SERVICIO ME AYUDO MUCHO CON EL PROSÑCESO EN LA COMPRA DE 2021 TOYOTA COROLLA EXCELENTE SERVICIO LO RECOMIENDO

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Muchisimas gracias a Jaime Abrego por su experiencia en...

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Jan 14, 2021

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Came into Toyota of Naperville explained exactly what I...

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Jan 12, 2021

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Met with Jacob BasahiaExcellentI used him the past...

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Jan 12, 2021

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Jacob B. was a pleasure to work with. Jacob worked with a...

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Jan 12, 2021

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I purchased a 2018 Toyota Corolla with my son and we had...

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Jan 11, 2021

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Jacob was very accomodating, honest and straighforward...

Jacob was very accomodating, honest and straighforward with everything. he helped us greatly with our options. excellent customer service, quick and swift buying experience. thanks to him.

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Allan Marcial

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I've loved cars ever since playing with Hot Wheels and Matchbox cars, RC cars, and Racing video games. After I graduated high school, I discovered a natural talent that I didn't even know I had: Sales. I've had a successful track record in Sales over the past 15 years; thus, pairing my love for cars and my talent in sales became a perfect match.
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Jan 15, 2021

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Between Allan Marcial (sales), Chris Maltizo, (service)...

Between Allan Marcial (sales), Chris Maltizo, (service) and Jack Fan (finance), My wife and I had one of the best experiences that anyone could ask for. We are thankful for your honesty, helpfulness and professionalism on getting our new 2021 Sienna XSE. We are looking forward to working with Toyota of Naperville again and also seeing you all when we come in for the maintenance services for our van! We can’t thank you all enough!

Jan 13, 2021

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I have been going to this dealership for many years and...

I have been going to this dealership for many years and will continue. Allan was great to work with and very accommodating. The new car process was easy.

Jan 11, 2021

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I recently had a great experience when renewing my lease...

I recently had a great experience when renewing my lease at Toyota Naperville , Allan Marcial ( Sales Associate) was of great help in this process. His customer service was superb. Keep up the good work!

Jan 11, 2021

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To be honest this is the second Toyota dealership we went...

To be honest this is the second Toyota dealership we went to. Unfortunately, weren't able to close a deal with the first. But with Toyota Naperville, even without an appointment, we were met and handled with such professionalism by Allan Marcial. Despite being a walk-in customer, Mr. Marcial catered us even in a short time since an appointment is coming. We were turned-over to another commendable agent, Bobby Quintanilla. Mr. Quintanilla assisted us in every way both beneficial to our needs. And of course, Sherri Pacchiano, Ms. Pacchiano sealed the final stages with enthusiasm. Before we walked out her office, she asked where are going to have our services done, I can now firmly say with a definitive "YES TOYOTA NAPERVILLE" is the only way to go! Also, the aftermarket service, Vinnie Mannella and James Zidlicky who assisted with the aftermarket install. In closing, we are very pleased to have met these wonderful people. Definitely coming back. Highly commendable staff in this dealership! A pleasure doing business with!

Jan 03, 2021

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Allan was super helpful - I have no complaints. Thank you...

Allan was super helpful - I have no complaints. Thank you Allan for assisting me on my new vehicle. I am super pleased and am very excited

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Bobby Quintanilla

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Jan 13, 2021

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I have been going to this dealership for many years and...

I have been going to this dealership for many years and will continue. Allan was great to work with and very accommodating. The new car process was easy.

Jan 13, 2021

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Good at helping customers, Ryan is also a great helper....

Good at helping customers, Ryan is also a great helper. Very proactive and professional, and understanding of business and customer needs. All around nice guy

Jan 11, 2021

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To be honest this is the second Toyota dealership we went...

To be honest this is the second Toyota dealership we went to. Unfortunately, weren't able to close a deal with the first. But with Toyota Naperville, even without an appointment, we were met and handled with such professionalism by Allan Marcial. Despite being a walk-in customer, Mr. Marcial catered us even in a short time since an appointment is coming. We were turned-over to another commendable agent, Bobby Quintanilla. Mr. Quintanilla assisted us in every way both beneficial to our needs. And of course, Sherri Pacchiano, Ms. Pacchiano sealed the final stages with enthusiasm. Before we walked out her office, she asked where are going to have our services done, I can now firmly say with a definitive "YES TOYOTA NAPERVILLE" is the only way to go! Also, the aftermarket service, Vinnie Mannella and James Zidlicky who assisted with the aftermarket install. In closing, we are very pleased to have met these wonderful people. Definitely coming back. Highly commendable staff in this dealership! A pleasure doing business with!

Jan 09, 2021

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I am an admitted difficult customer and can’t stand being...

I am an admitted difficult customer and can’t stand being “sold”. Bobby never made me feel like that. In fact, he did his best to get me a better deal. Most importantly, he is efficient. Took only one hour to buy my vehicle. Now that is efficient!!!

Jan 01, 2021

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Just bought a 2021 Highlander XLE and had the best...

Just bought a 2021 Highlander XLE and had the best experience with Bobby. I would recommend Bobby to my family and friends, and I love my Highlander.

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Edgar Alcantar

Edgar Alcantar

Sales

44 Reviews
Certified
Recent Reviews

Jan 14, 2021

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They were professional, easy to work with and very...

They were professional, easy to work with and very understanding. I will go back to purchase another vehicle. Edgar was awesome and very helpful. Made the process enjoyable.

Jan 05, 2021

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Working with Edgar was a great experience for me. I felt...

Working with Edgar was a great experience for me. I felt like my needs were heard and got the best deal possible. He has a great way to treat and talk to customers.

Jan 03, 2021

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Excelente servicio , buena disposición ofrece muchas...

Excelente servicio , buena disposición ofrece muchas opciones , es muy amable , lo recomiendo totalmente muy contenta de haber contado con sus servicios me ayudó mucho.m

Jan 03, 2021

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He’s so friendly and a good worker. He give me very good...

He’s so friendly and a good worker. He give me very good choices for my car. And Very good services and I love Toyota.

Dec 28, 2020

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Edgar was great at explaining the process of buying our...

Edgar was great at explaining the process of buying our leased car. He answered all of our questions and gave us great advice. He was friendly, respectful, and very knowledgeable.

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Zeke Beltran

Zeke Beltran

Sales Associate

96 Reviews
Certified
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Dealership Experience 3 years
Industry Experience 3 years
Hi, my name is Zeke Beltran and I have been with Toyota of Naperville since February 2018. When I am not selling cars, I enjoy playing with my dog, hanging out with friends, and meeting new people. If you think I can be of assistance to you in any part of your car buying process, please reach out and ask for me!
Recent Reviews

Dec 31, 2020

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Zeke Beltran is the best! This is my second car from him....

Zeke Beltran is the best! This is my second car from him. Got great deal within 30minutes! No trick played! He even remembered my family from 3 years ago!

Dec 30, 2020

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I have worked with Zeke before, he knew exactly what I...

I have worked with Zeke before, he knew exactly what I wanted and it was quick and efficient. I love how friendly the Toyota staff is and also how clean the facility was due to covid. I felt very safe during the process.

Dec 29, 2020

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Zeke was very helpful and thorough with my test drives...

Zeke was very helpful and thorough with my test drives and the purchasing process. My buying experience could not have gone smoother or be more pleasant. I would highly recommend both him and Toyota of Naperville.

Dec 27, 2020

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Zeke was amazing and very patient with us. Couldn't be...

Zeke was amazing and very patient with us. Couldn't be happier with the service! Would definitely tell people to come here. The 4runner is amazing.

Dec 26, 2020

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Such a great experience! Was looking for a used car. The...

Such a great experience! Was looking for a used car. The no haggle pricing is awesome. You know up front the price. Zeke was amazing walked in told him the car we seen online. He had it ready in minutes for us to drive. The whole process was so easy. Go in and ask for Zeke, he will take care of you!

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Ilene Bitton-Prosniewski

Ilene Bitton-Prosniewski

Sales rep

73 Reviews
Certified
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Dealership Experience 2 years 5 months
Recent Reviews

Jan 07, 2021

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Ilene Bitton-Prosniewski with TON worked with us for...

Ilene Bitton-Prosniewski with TON worked with us for several weeks looking for a very specific Prius. Unfortunately, we ended up finding it at another non-Toyota dealership. However, this did not keep Ilene from helping us after the sale. She went out of her way to support us and I can tell you without a doubt, we will highly recommend TON and Ilene to friends and family in the market for a vehicle. (We will also think twice before buying a used car from another dealer--even if it is the car of our dreams--because customer service is HUGE before, during and AFTER the sale.) TON is second to none in service.

Jan 05, 2021

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Had a great visit with Ilene and she got us a quality car...

Had a great visit with Ilene and she got us a quality car at a fair price. Today’s visit for a used vehicle for my daughter whom is a new driver. Ilene has helped all of my kids find used and new cars and always given them a square deal. Thanks also to Travis and Steve for helping us smooth out some details. We’ve been buying new and used cars at this dealership for years now and have been satisfied.

Jan 01, 2021

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Purchased a new 2021 4Runner and couldn’t have been...

Purchased a new 2021 4Runner and couldn’t have been happier with the entire process!! From trade value (which was very fair) to purchase price of the 4Runner but most of all the great sales staff and management. I would 10/10 recommend anyone to come and work with Ilene. She’s very polite and easy to work with.

Dec 31, 2020

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Best experience we have had buying a car. Ilene and Casey...

Best experience we have had buying a car. Ilene and Casey were great - very helpful and informative. Ilene took the time to make sure we had a wonderful buying experience. Very knowledgeable about the car and took the time (even in bad weather) to explain all the details of our purchase. Would definitely recommend.

Dec 28, 2020

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Ilene was very helpful, she contacted me after my initial...

Ilene was very helpful, she contacted me after my initial visit to the dealership because a car just got in that fit my needs. It was very thoughtful of her and she was an excellent salesperson to work with. Eddie in Finance was also very helpful and very personable. I was happy with how quick everything was done.

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Mike Beck

Mike Beck

Sales

212 Reviews
Certified
Recent Reviews

Jan 09, 2021

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Mike made it easy for me to purchase my leased car. I...

Mike made it easy for me to purchase my leased car. I appreciate that he didn't try to change my decision once my mind was made up.

Jan 03, 2021

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Mike was friendly, knowledgeable and he listened to my...

Mike was friendly, knowledgeable and he listened to my concerns and desires in a new vehicle. Upon entering the dealership the salesmen all greeted in a friendly and professionally. It was one of the best car buying experiences!

Dec 30, 2020

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Mike Beck and Toyota of Naperville took safe precautions...

Mike Beck and Toyota of Naperville took safe precautions as far as COVID and social distancing. Mike also was great as far as customer service.

Dec 27, 2020

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Excellent service! Friendly staff! Great experience! I...

Excellent service! Friendly staff! Great experience! I would recommend them to anyone in the future! Was in and out in no time! Made car buying easy!

Dec 23, 2020

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We worked with Mike Beck today on buying our certified...

We worked with Mike Beck today on buying our certified pre-owned Toyota today. Mike was great to work with! He was very knowledgeable about all Toyotas in general, and there was never any sales pressure. The car basically sold itself during our test drive, but Mike was the one that pointed us to the car based on our needs, and he was able to answer all our questions. Great service, and big thanks to Mike!

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Jorge Munoz

Jorge Munoz

Sales

41 Reviews
Certified
Recent Reviews

Dec 30, 2020

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En mi experiencia puedo recomendar a Jorge Muñoz es una...

En mi experiencia puedo recomendar a Jorge Muñoz es una persona que te ayudará a buscar el carro que tú buscas y a tus comodidades! Come and look for Jorge Muñoz he is a amazing person who will help you to find the best car for you !

Dec 30, 2020

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You can come ti Toyota of Naperville and ask for Jorge...

You can come ti Toyota of Naperville and ask for Jorge Muñoz he es the best, he help us no any matter no the best way, Highly recomended

Dec 26, 2020

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Jorge Munoz muy buena persona muy buen servicio...

Jorge Munoz muy buena persona muy buen servicio execelente muy buen vendedor recomendado 100 porciento atento ayudo con mi compra de carro explicó todo el proseso.

Dec 23, 2020

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Jorge Munos excelente cervisio nos atendio muy bien estoy...

Jorge Munos excelente cervisio nos atendio muy bien estoy muy contenta con mi nuevo. Carro lo boy a mucho exelente recomendado 100 % Eric exelente cerbicio

Dec 21, 2020

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Jorge me atendió muy bien, se preocupó por mi y busco el...

Jorge me atendió muy bien, se preocupó por mi y busco el mejor trato para que mi esposa y yo podamos disfrutar nuestra nueva Higlander

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Igor Jucene

Igor Jucene

Sales

19 Reviews
Certified
Recent Reviews

Dec 13, 2020

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very accomodating staff especially Specialist Allan...

very accomodating staff especially Specialist Allan Marcial. I will recommend this dealership to my friends. The facility is clean and very comfortable. Lot of cars to choose from.

Dec 11, 2020

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Bought a great new Prius. The staff was friendly and...

Bought a great new Prius. The staff was friendly and incredible helpful in helping making the decision to purchase this my new car. I will come to this dealership for future purchases.

Dec 03, 2020

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Jaime was great to work with, was very pleased with the...

Jaime was great to work with, was very pleased with the service and how nice the facility was. I have purchased many vehicles in my life from different dealers but this was by far the best buying experience I’ve had. Love my new Tacoma it’s an excellent vehicle and was a enjoyable working with Jaime and Igor to get it all done. Look forward to doing business with them again for years to come.

Nov 11, 2020

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Exelente atención, un vendedor muy profesional, estamos...

Exelente atención, un vendedor muy profesional, estamos contentos toda la familia por comprar el vehículo que queríamos. Tanto el color como el modelo nos encanta. Gracias Jaime

Nov 07, 2020

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I am elated with his professionalism. Igor was very...

I am elated with his professionalism. Igor was very helpful and made the paperwork process, that I assumed would be very painful, easy and quick.

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Jacub Gawlik

Jacub Gawlik

V.I.P Product Specialist
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Dealership Experience 5 months
Industry Experience 5 months
Recent Reviews

Jan 13, 2021

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I went in to return my car since my lease was coming to...

I went in to return my car since my lease was coming to an end. Both Tim Clancy and Jacub Gawlik were extremely helpful and walked me through the process making it absolutely seamless and quick!

Jan 13, 2021

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I was a good experience with jacub he so professional...

I was a good experience with jacub he so professional and I m very happy to buy a new car Andy he assist me lot

Jan 10, 2021

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Jacub helped us when unfortunately our 2009 Sienna...

Jacub helped us when unfortunately our 2009 Sienna unexpectedly broke down and we needed service/help with selling the car and looking at vehicle options moving forward. He was kind and thorough with finding a solution to our predicament. I will work with him again in the future!

Jan 04, 2021

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Jacub is very patience and clarified every question that...

Jacub is very patience and clarified every question that I had. I would recommend someone to visit him if they go to Toyota of Naperville. He has good knowledge on what he is doing.. Thanks Jacub..Along with Jacub it was Steve Pachiano ( Director- Used Car) who assisted me very well and made my car sale smoother

Dec 31, 2020

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Jacob Gawlik is such a personable guy. He was warm and...

Jacob Gawlik is such a personable guy. He was warm and very patient with us senior citizens, especially our brother, a retired engineer who is a very detailed research person. My sister and I traded in our 10 year old Camry LE at a very fair price for a jazzed up Camry XLE and were overwhelmed at all the new technology. Jacob answered all our questions and not only sold us our car, but sold a Highlander to our brother 2 weeks previously. Toyota of Naperville is like the “Cadillac” of Toyota Dealerships. The staff and operation of this place is always amazing, which is why we keep coming back.

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Harvey Nyien

Harvey Nyien

Sales
Recent Reviews

Jan 03, 2021

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Customer service was excellent! I will definitely...

Customer service was excellent! I will definitely recommend Naperville Toyota to others. Management was very helpful, accommodating, a pleasure to work with. Very knowledgeable about the vehicle !

Dec 22, 2020

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Harvey Nyien was absolutely a pleasure to work with....

Harvey Nyien was absolutely a pleasure to work with. Listened extremely well to our needs and followed up with exact opportunities we were looking for.

Dec 22, 2020

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The place has a friendly environment. I also like the...

The place has a friendly environment. I also like the fact that the dealership is implementing safety measures regarding Covid 19. The place has also a wide selection of cars

Dec 13, 2020

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I bought a 2017 Toyota Prius from Harvey Nyien. This is...

I bought a 2017 Toyota Prius from Harvey Nyien. This is the second car I bought from Harvey. He is excellent to work with from start to finish. I drive 1 hour and 40 minutes to Naperville. It is well worth the drive. I would recommend Harvey Nyien and Toyota of Naperville to my friends and family. Thank You Jim Schneider

Nov 01, 2020

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Harvey was very kind and patient during my test drives....

Harvey was very kind and patient during my test drives. It was a pleasure having him show me the features of my vehicle. I didn’t feel rushed. It was nice to get a call and text messages from Harvey and other staff to assure everything went well during and after my purchase. I would definitely recommend Harvey. Thank you.

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Ivon Correa

Ivon Correa

Spanish Sales
Recent Reviews

Dec 25, 2020

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Great transition from car to car purchase. Clean and...

Great transition from car to car purchase. Clean and friendly along with Jack in finance was awesome. I will recommend friends and family to your location.

Dec 19, 2020

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I had a very good experience at Toyota of Naperville....

I had a very good experience at Toyota of Naperville. Everyone from the Sales Rep to the Managers were kind and courteous. We did not feel pressured into purchasing a car on the spot, but were given time to make sure we were getting the right car at the right price.

Dec 13, 2020

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I always enjoy my visits for service and otherwise....

I always enjoy my visits for service and otherwise. First, there are enough staff so that waits are short. Second, everyone is courteous and efficient. Third, I like the product. Paul

Sep 23, 2020

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Highly recommended place to buy a car!Jorge Munoz world...

Highly recommended place to buy a car! Jorge Munoz world class of salesmen!!! For my next car purchase first I will check Toyota of Naperville inventory!!!

Dec 31, 2019

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Very pleasant experience. Andres was very fun and...

Very pleasant experience. Andres was very fun and efficient. Also worked with Ivon, Jose and Angelique over the phone and a gentleman that did all the paperwork. Everyone was great. I have already recommended this dealership to a friend.

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Andres Manjarrez

Andres Manjarrez

Sales
Recent Reviews

Jan 06, 2021

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Very helpful, friendly and honest.Will definitely refer...

Very helpful, friendly and honest. Will definitely refer to friends, co workers and family. Thank you for your assistance. Made our purchase smooth and easy.

Oct 31, 2020

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Very good experience with Andres Manjarrez will recommend...

Very good experience with Andres Manjarrez will recommend family n friends to come car shop. It was definitely a great experience, will be returning in the future!

Oct 27, 2020

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Mr Manjarrez was very honest and good seller , we...

Mr Manjarrez was very honest and good seller , we feeling like in family thanks for everything, we recommen to our friends than you again, we be back soon.

Oct 19, 2020

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He was honest and up front about the features of the...

He was honest and up front about the features of the Corolla and I didn't feel a pressure to buy. I would return in the future.

Oct 07, 2020

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Good servicesKindness staff Good pricesGood attention...

Good services Kindness staff Good prices Good attention Comfortable agency Good multi languages services Clean agency Beautiful celan services Good schedule Efficient personal Good job

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Meraj Ahmed

Meraj Ahmed

Sales
Recent Reviews

Nov 24, 2020

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Meraj was very friendly. He helped with my decision...

Meraj was very friendly. He helped with my decision process, answering all my questions thoroughly. I felt no pressure to buy. He is very professional and knowledgeable. I drove from Tinley Park -it was worth the trip. I will definitely come back.

Nov 16, 2020

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Meraj was super helpfull and attentive. Set me up in a...

Meraj was super helpfull and attentive. Set me up in a great new car and I was very happy with the entire experience. Highly recommended

Nov 05, 2020

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Meraj is an excellent and helpful person. I got what I...

Meraj is an excellent and helpful person. I got what I was looking for at Toyota of Naperville. If you go to Toyota of Naperville, ask about Meraj to help you what you need over there. Thank you Meraj

Oct 28, 2020

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I would recommend Toyota of Naperville to anyone. Meraj...

I would recommend Toyota of Naperville to anyone. Meraj Ahmed was extremely helpful. Thank you for a great car buying experience! I appreciate all you do!

Oct 20, 2020

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Thanks for your time. I like my new Toyota Highlander...

Thanks for your time. I like my new Toyota Highlander truck. Very clean and it drive good. All the staffs are so friendly thanks you all

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Nadeem Mirza

Nadeem Mirza

Sales
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Dealership Experience 16 years 9 months
Industry Experience 33 years 5 months
Recent Reviews

Mar 04, 2020

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We felt very comfortable and welcomed the minute we...

We felt very comfortable and welcomed the minute we walked in. Our needs were respected by everyone. We were not pressured in any way to make a purchase. The clear and speedy communication made the process easy. The test track allowed us to test the vehicles better than the other dealerships. We felt like we got a fair deal. We highly recommend Harvey and Nadeem from Toyota at Naperville.

Dec 21, 2019

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Naperville Toyota is where I find the best cars and service.

This was the fourth vehicle we purchased from Naperville Toyota. I was confident that I could get the exact red 2020 Prius Limited that I was looking for. I went to talk to Harvey Nyien, from whom we had purchased two Toyota Hybrid vehicles in 2016 and 2017. I found out it was Harvey’s day off, so I talked initially to Nadeem Mirza. Nadeem was able to find me the car I wanted with added features that I specified. We came to an agreement on price and delivery that pleased me. The car was brought in from a distant dealer for delivery within three days. Parts were ordered and received quickly to allow me to install a spare tire in the new Prius. Harvey Nyien worked with me to get the parts installed and he explained several new features to me at the time of delivery. I trust Harvey and Nadeem and the staff at Toyota of Naperville and will shop there again.

Dec 15, 2019

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DJ and Nadeem was super helpful and very knowledgeable...

DJ and Nadeem was super helpful and very knowledgeable about the car that I was interested in! They answered all my questions and went over and beyond to make sure that I was satisfied with my purchase!

Dec 03, 2019

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The customer service was great and my sales person,...

The customer service was great and my sales person, Nadeem was even better! I upgraded my car here and everyone was so helpful. Nadeem was so knowledgeable about the car I was looking and was willing to take the time to work with me for getting me the best financing possible. They made buying a new car a breeze!

Oct 27, 2019

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Amazing Customer Service

Always love the reliability and durability of Toyota cars. Best customer service aswell! Nadeed is the man! Helped me out pick my daughters car and gave me the best possible deal available. Thank you Nadeen, thank you Toyota!

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Elizabeth Squires

Elizabeth Squires

Sales
Recent Reviews

Dec 01, 2020

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I only buy/lease my cars from Naperville Toyota because...

I only buy/lease my cars from Naperville Toyota because of great people like Elizabeth Squares, Tim O’Connell and Jack Fan. Thank you guys for the great experience. See you again when lease is up.

Nov 10, 2020

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Jacob Basathia and Elizabeth Squires were amazing, and I...

Jacob Basathia and Elizabeth Squires were amazing, and I would recommend them to anyone. Very Freindly and helpful with what I needed and wanted. Made the process a breeze

Jul 30, 2020

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Trading in my luxury car in the face of my husband’s...

Trading in my luxury car in the face of my husband’s declining health proved as difficult as I had anticipated. However, as soon as I met Elizabeth Squires, she was like an old friend who sincerely wanted to help me make the right decision for my needs. Additionally, she helped me to purchase a vehicle that I could appreciate and enjoy as much or more than my previous car. I had never purchased a car without my husband, but she made the process smooth and stress free. AND fun! Thank you Elizabeth! I love my new 4 Runner! Who knows, maybe I’ll buy a cute little camper to pull behind it and hit the road!

Jul 24, 2020

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Great car buying experience with Elizabeth Squires!

Everytime we walk in to Toyota of Naperville we are so impressed with the quality of care that we get from the entire staff, whether it's from the service department, sales consultants or the finance department. We were really impressed with the socially distant measures that they put into place and felt safe throughout the whole dealership. We recently purchased our second vehicle from Toyota. Once again, we used Elizabeth Squires as our Sales Consultant. She is knowledgeable, professional and enthusiastic about finding just the right car for her customers. I can't imagine using anyone else to purchase a car from. She is simply the best!

Jul 13, 2020

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Friendly, Fair, and Efficient

I just purchased my fourth Toyota from Toyota of Naperville and had another great experience. This time, Elizabeth Squires continued the tradition of treating me kindly and fairly and finding the right vehicle for me. I have also serviced all of my Toyotas at Naperville and have had the same great experiences. Trust keeps me coming back.

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Blas Cielo

Blas Cielo

Sales
Recent Reviews

Nov 26, 2020

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One of the best experiences I have had in purchasing a...

One of the best experiences I have had in purchasing a car. Blas did an outstanding job in handling the sale of the car. He found me a car that was exactly what I wanted and he provided excellent customer service. I would definitely shop with Toyota of Naperville again and would highly recommend this dealership to my friends.

Oct 18, 2020

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We are so happy that Blas worked with us to find our new...

We are so happy that Blas worked with us to find our new family car. He did a great job! Thank you for everything Blas!

Mar 01, 2020

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great sales associate, offer better prices than...

great sales associate, offer better prices than competitors! I will return to do more business with Blas Cielo over all great experience and great service very content.

Mar 01, 2020

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Great attitude great service over all great experience....

Great attitude great service over all great experience. Will be back to buy more cars with Blas Cielo in Naperville Toyota, over all great experience and even better price

Jul 31, 2019

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Cielo Blass was above and beyond. We really recommend him.

Excellent service at Toyota Naperville. Mr. Blass guided us and answered all the questions about the car characteristics to the point we went home driving a new highlander without any pressure. He was a friendly guy with a patience to look for many possibilities outside the showroom. He also worked with us to get the best promotional interest rate.

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Adam Johnson

Adam Johnson

Product Specialist
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Dealership Experience 2 years 11 months
Recent Reviews

Feb 25, 2020

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Only Toyota Dealer to visit in the Chicagoland area

Cannot say enough great things about this dealership. Been servicing my Tacoma here and James in service is by far the best service advisor I've ever had the pleasure working with and I've been stationed all over. Today I purchased a new 2020 Tacoma from Adam and Kal in Finance, again just amazing customer service and willingness to work with me. Don't buy or service your Toyota anywhere else but here!

Dec 06, 2019

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Consultative sales, not high pressure

We definitely appreciated the sales approach Adam used. Sensing that we were early in our search, Adam surfaced our needs and had us narrowed to the right car very quickly. There wasnt a hard sale. He served us by listening first, then acting. We walked out with a car that day and are very happy.

Aug 21, 2019

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RAV4 Purchase

I thought the sales team was extremely professional in working with me in accomplishing my goals. i was able to find a car at my price point and go home very happy with my purchase.

Aug 20, 2019

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Great experience

Had a great experience from beginning to end. Erik Heinz help get us set up and a good trade in value. He did a lot of background work and made me feel comfortable going into the dealership. Also he set us up with Adam Johnson who made it a smooth process pick a great car.

Aug 02, 2019

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A better experience this visit buying car then my other 2

Adam was extremely kind and helpful with providing me information for buying my new car. He was friendly and professional, making me feel very comfortable.

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Barbara Aceto

Barbara Aceto

Sales
Recent Reviews

Dec 21, 2020

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We worked with Barbra Aceto and she was great. We were...

We worked with Barbra Aceto and she was great. We were looking at cars for a new driver so the ability for my daughter to test drive the car on their Test Track was great. That was a lot less stressful for my daughter then going on main roads with a stranger(car dealer) in the car. We found a car we liked, only issue was there was one at another dealer that better fit our needs. In the end we went with the other dealer, but we really did consider going with Naperville just because we like working with them even though other car was better for us. Next time we need a car it’s one of the dealers on the top of our list to checkout.

Dec 20, 2020

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Great service with Kria and Rich...bought my fourth car...

Great service with Kria and Rich...bought my fourth car from this wonderful, super dealer...highly recommend...Polish speaking great time Happy holidays to all the staffd

Jul 04, 2020

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We came in knowing exactly what we wanted. We made an...

We came in knowing exactly what we wanted. We made an appointment and drove 30 miles to get here. Originally we dealt with Barbara who told us off the bet that the car they were holding for us had been sold. We didn’t receive a courtesy call so we wouldn’t come all this way for it. She was not friendly, she was in a huge hurry and didn’t try to please us at all. She refused to hear us out and after 20min with her we didn’t even get her name or a card after we left. I had to look her up online. Which is where we also found Jaime. We only went back to this dealership because we wanted to prove to the management that no matter how busy you are, you should hear out your customers and make them feel like they’re worthy of your time, even if you don’t make a sale! Jaime was great to deal with. We are pleased that he earned our business.

Oct 31, 2019

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Dream car, great experience

My wife and I did a ton of research before walking in the door. We were pleased to have highly helpful people at each visit, and the information they told us aligned well with our research. We looked at several other dealers before purchasing, but our experience at Toyota of Naperville was by far the best one. We purchased our dream car with a ton of peace of mind.

Sep 08, 2019

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WE WERE LIED TO & DECEIVED !!

This started back in May 2019. My wife & I stopped in to buy a new Camry XSE. I asked the sales manager Ryan Botica that I'd like to deal with him directly and he agreed & said not a problem. When we arrived at the dealership and walked in some saleswomen rushed up as I asked for the manager and proceeded to walk us to her desk. I repeated that I would like to deal with the manager Ryan directly. After I said this to her she was offended and then started to give us a nasty attitude.We had to wait about 15 minutes and then finally we looked at the vehicle we agreed to purchase. We had to come back later to finalize the deal. As we were leaving the pushy saleswomen got in the vehicle & then proceeded to accelerate very rapidly driving directly over two speed Bumps. She had to be doing about 15-20 MPH at least. The thumps were extremely loud as she slammed this brand new vehicle over the speed bumps. We explained to Ryan what we witnessed how the saleswomen drove the vehicle and that we were no longer going to purchase that vehicle after the way it was driven over the speed bumps. Ryan apologized half halfheartedly and then we decided after some back-n-forth discussions, Ryan placed an order for a brand new vehicle for us. I kept in touch from early June about every 2 weeks on vehicle update & Ryan would respond " the vehicle was due to be built Aug 16th & delivered to dealer about 7or 10 days later ". Two weeks before Aug 16th I texted Ryan for an update on the vehicle build schedule, Ryan responded " vehicle is still on schedule for Aug 16th ". Now on Aug 16th I texted & called Ryan inquiring about the build completion and delivery schedule. After 4 hrs Ryan calls me & tells me the vehicle I ordered was sold 2 weeks ago. Now keep in mind I had been communicating 2 weeks before and Ryan stated the vehicle was still on build schedule for Aug 16th. I was Blatantly lied to & deceived not only with the delivery but also with the payment and price for the whole 4 months from this dealership. I was offered a payment by Pat O'Brien the GM. They offered to bring a car from 70 miles away & I refused because I wanted my new vehicle with less than 5 miles on it. We took the payment they offered us for the frustration & grief we went through and went on our way. After a few days trying to find another vehicle & getting more frustrated my wife contacted Mr. O'Brien and asked to speak with the Owner. This is when Mr O'Brien sent us a vindictive nasty email informing us that we are not welcome at any of the Dan Wolf dealerships, Toyota,Lexus,Chevy. Now keep in mind we were courteous and polite the whole time and this is how Mr O'Brien responds after the lies & deception we went through by telling us were not welcome & threatening us with the Police if we show up at any dealership. Well Mr O'Brien, we will NEVER, EVER !! PATRONIZE any Dan Wolf dealership after your VILE email. We also will be filing a complaint with Toyota corporate about your deceptive, deceitful practices. Apparently Mr.O'Brien was offended because we asked to speak to the Owner. Dan Wolf the owner has not reached out to us at all to discuss this. I have all emails & text message communications with this dealership & I have attached some pics of the text correspondence with Ryan Botica.

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Tom Clancy

Tom Clancy

Sales
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Jan 13, 2021

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I went in to return my car since my lease was coming to...

I went in to return my car since my lease was coming to an end. Both Tim Clancy and Jacub Gawlik were extremely helpful and walked me through the process making it absolutely seamless and quick!

Jul 31, 2020

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Harvey and the whole sales team I dealt with made the...

Harvey and the whole sales team I dealt with made the buying experience very quick and easy. I would without a doubt recommend anyone who wants to buy a Toyota or, any used car, to this dealership.

Jun 06, 2020

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Great dealeship... except finance employee

While overall I'd give a 5 star rating to the staff of Toyota of Naperville, especially to Robin Clark, service manager (who would get a 10 star rating from me if one were available to give... she is wonderful), Erick Heinz, sales manager, and Tom Clancy, salesman... the same cannot be said for Mukesh Mehta, finance manager. He after promising to provide my wife and me with a thumb drive containing all of the documents we signed in front of him at closing, reneged on this, and with the papers he did provide failed to include the documents of ownership which would be required for us to produce in the event of an accident (Tom Clancy called to inform us of this failure, and to advise he was mailing them to us). We were shown carfax maintenance records, by him but NOT provided with copies of them. I'd received paper copies of four documents with our signatures, however had signed or initialed many more. He just seemed to want to get us out of the office as soon as possible.

Feb 22, 2019

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excellent

It is very good experience of buying a car here. The finance team has room to improve. Tom helped us a lot and he is very patient to us! :)

Dec 13, 2018

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A great purchase experience from Tom Clancy.

I worked with Tom Clancy for over three years and finally made a car purchase. He continued to follow up with me and i wanted to make sure he got the opportunity to sell me a vehicle. As I hoped, the dealer experience was excellent. From finding the right used car, to the test drive, to the negotiation of the right combination of delaer services and finding a fair price point. I would also like to include the prouct specialist, Christofer Velize who helped us walk throught the selling process and helped make sure the car was ready and prepared for delivery. I would also like to thank Samantha Guerru for her help in putting the deal together and taking in my trade ins as part of the deal.

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Christy Hudgens

Christy Hudgens

Sales
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Dec 22, 2020

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We visited today and Everything went smoothly. Highly...

We visited today and Everything went smoothly. Highly recommend visiting Toyota of Naperville. Richard Ponulak was very helpful. We love our new car. Highly recommend this place

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Ron Steele

Ron Steele

Product Specialist
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Dealership Experience 4 months
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