Description

0.9% X 60 MONTHS!! CERTIFIED!! LIMITED PLATINUM!! AWD!! COMPLETE REDESIGN!! 12.3 INCH TOUCH SCREEN WITH NAVIGATION!! PANORAMIC SUNROOF!! HEATED/COOLED SEATING!! APPLE CARPLAY & ANDROID AUTO!! 20 INCH CHROME WHEELS!! 2020 TOYOTA CERTIFIED HIGHLANDER LIMITED PLATINUM AWD, BLUEPRINT ON BLACK HEATED/COOLED LEATHER SEATING, 3.5L V6 ENGINE UNDER THE HOOD, 8-SPD AUTOMATIC TRANSMISSION, LETS GO OVER ALL THE AWESOME SAUCE ON THIS COMPLETELY REDESIGNED 2020 HIGHLANDER!! 12.3 INCH COLOR TOUCH SCREEN AND NAVIGATION, LEATHER SEATING WITH HEATED/COOLED SEATING, FOLD FLAT 3RD ROW SEATING, JBL PREMIUM SOUND WITH 11 SPEAKERS AND SUBWOOFER, APPLE CARPLAY & ANDROID AUTO, WIRELESS CHARGING FOR YOUR SMART PHONE, 20 INCH CHROME WHEELS, LED HEADLIGHTS, FOG LIGHTS, AND TAILLIGHTS, POWER HEATED OUTSIDE MIRRORS, POWER LIFTGATE, NOW...HOW ABOUT SOME TOYOTA SAFETY!! TOYOTA SAFETY SENSE 2.0, PRE-COLLISION SYSTEM WITH PEDESTRIAN DETECTION, DYNAMIC RADAR CRUISE CONTROL, LANE DEPARTURE ALERT W/ STEERING ASSIST, LANE TRACING ASSIST, ROAD SIGN ASSIST, 8 AIRBAGS, BLIND SPOT MONITOR W/ REAR CROSS TRAFFIC ALERT, FRONT AND REAR PARKING ASSIST, LADIES AND GENTLEMEN THIS ONE IS LOADED UP AND READY FOR A NEW GARAGE TO HANG OUT IN!! LAST BUT NOT LEAST LET'S TALK WARRANTY... YOU GET 36 MONTH OR 36,000 MILE BUMPER TO BUMPER COVERAGE, PLUS 7 YEARS OR 100,000 MILE POWERTRAIN COVERAGE, AND 2 YEARS TOYOTA CARE GOOD UNTIL 03/05/2024 OR 25,000 MILES.. THAT COVERS YOUR OIL CHANGES AND TIRE ROTATIONS FOR THE FIRST 2 YEARS!! PEACE OF MIND DRIVING....ALL ABOARD!! ONLY THING LEFT FOR YOU TO DO IS COME ON DOWN AND TAKE THIS LOADED UP HIGHLANDER FOR A SPIN AROUND OUR WORLD FAMOUS TOYOTA OF NAPERVILLE TEST TRACK!! FIRST ONE HERE WINS...SEE YA SOON...LET'S GO PLACES!!

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Basic Info

Body:
4D Sport Utility
Mileage:
3,063
HWY:
27 MPG
City:
20 MPG
Exterior:
BLUEPRINT
Interior:
BLACK
Engine:
3.5L V6 DOHC
Trans:
8-Speed Automatic

Vehicle Details

  • 3rd row seats: split-bench
  • Front fog lights
  • Power Liftgate
  • Heated front seats
  • Remote keyless entry
  • Leather Seat Trim
  • Memory seat
  • Navigation system: Dynamic Navigation with up to 3-year trial
  • Power driver seat
  • Radio: Premium Audio w/JBL Clari-Fi
  • Rain sensing wipers
  • Rear air conditioning
  • Panoramic Moonroof
  • Navigation system: Dynamic Navigation with up to 3-year trial
  • 11 Speakers
  • AM/FM radio: SiriusXM
  • Radio: Premium Audio w/JBL Clari-Fi
  • Air Conditioning
  • Automatic temperature control
  • Front dual zone A/C
  • Rear air conditioning
  • Rear window defroster
  • Heads-Up Display
  • Memory seat
  • Power driver seat
  • Power steering
  • Power windows
  • Remote keyless entry
  • Steering wheel mounted audio controls
  • Four wheel independent suspension
  • Speed-sensing steering
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Dual front impact airbags
  • Dual front side impact airbags
  • Emergency communication system: Safety Connect with 3-year trial
  • Front anti-roll bar
  • Knee airbag
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Panoramic Moonroof
  • Power moonroof
  • Power Liftgate
  • Brake assist
  • Electronic Stability Control
  • Auto High-beam Headlights
  • Delay-off headlights
  • Front fog lights
  • Fully automatic headlights
  • Panic alarm
  • Security system
  • Speed control
  • Bumpers: body-color
  • Heated door mirrors
  • High Grade LED
  • Power door mirrors
  • Roof rack: rails only
  • Spoiler
  • Turn signal indicator mirrors
  • Auto-dimming Rear-View mirror
  • Driver door bin
  • Driver vanity mirror
  • Electronic Rear-View Mirror
  • Front reading lights
  • Garage door transmitter: HomeLink
  • Heated steering wheel
  • Heated/Ventilated Front Bucket Seats
  • Illuminated entry
  • Leather Shift Knob
  • Outside temperature display
  • Overhead console
  • Panoramic View Monitor
  • Passenger vanity mirror
  • Rear reading lights
  • Sun blinds
  • Tachometer
  • Telescoping steering wheel
  • Tilt steering wheel
  • Trip computer
  • 3rd row seats: split-bench
  • Front Bucket Seats
  • Front Center Armrest
  • Heated front seats
  • Heated rear seats
  • Leather Seat Trim
  • Power passenger seat
  • Reclining 3rd row seat
  • Split folding rear seat
  • Ventilated front seats
  • Passenger door bin
  • Alloy wheels
  • Rain sensing wipers
  • Rear window wiper
  • Variably intermittent wipers
  • 3.003 Axle Ratio

Disclaimer:

All prices plus, tax, title, license and $300.00 Doc fee. Tax, Title and Tags not included in vehicle prices shown and must be paid by the purchaser. While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at (630) 524-4216 or by visiting us at the dealership.

 

*With approved credit. Financing terms and rates vary. All tax, title, and vehicle registration fees are additional. Not all applicants will qualify. Higher finance rates apply for applicants with lower credit ratings. Offers cannot be combined with any other advertised offer.

**With approved credit. Lease terms and rates vary. All tax, title, and vehicle registration fees are additional. Not all applicants will qualify. Higher finance rates apply for applicants with lower credit ratings. Offers cannot be combined with any other advertised offer.

*Number of views in last 30 days

† Based on 2020 EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary depending on how you drive and maintain your vehicle.

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Jacob Basathia

Jacob Basathia

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473 Reviews
Certified
15 years plus @ Toyota of Naperville
Recent Reviews

Oct 27, 2020

Dealership Rating
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Jacob was friendly, easy to work with and very quick! It...

Jacob was friendly, easy to work with and very quick! It was a very pleasant experience for my husband and I. We appreciated the wonderful service he provided.

Oct 23, 2020

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I came to the dealership just to browse and was met by...

I came to the dealership just to browse and was met by Jacob Basathia. Jacob was. friendly and knowledgeable. It was a pleasure dealing with him.

Oct 22, 2020

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Jacob treated us like we were family. Trustworthy and...

Jacob treated us like we were family. Trustworthy and caring, he was amazing with us. I would go back to him every time and I will tell everyone about him! We were so lucky to find him!

Oct 20, 2020

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Very pleasant consultant. Very accommodating and...

Very pleasant consultant. Very accommodating and friendly. Enjoyed the experience. Will come back when I have decided on what I want to do and when.

Oct 20, 2020

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I purchashd a car 2021 rav4 at Toyota of Naperville...

I purchashd a car 2021 rav4 at Toyota of Naperville .second car we bought from this dealer And staff was very friendly and I have to say that this has been the best and I highly recommended working with jacob basathia Thank you jacob basathia 😊

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Jaime Abrego

Jaime Abrego

Sales

153 Reviews
Certified
Recent Reviews

Oct 27, 2020

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We were very happy working with Jaime Abrego and Toyota...

We were very happy working with Jaime Abrego and Toyota of Naperville. He answered all of our questions and was very pleasant and helpful. It is our first Toyota and we were very pleased.

Oct 25, 2020

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Jaime helped purchasing our leased car, the process was...

Jaime helped purchasing our leased car, the process was swift. He helped us taking care of the paperwork while we were at home, excellent customer service.

Oct 21, 2020

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outstanding experience today at the dealer as i went car...

outstanding experience today at the dealer as i went car shopping, jaime best sales person, he answered all my questions and helped me find my best option thank you

Oct 16, 2020

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Jaime wos really good person he wos helping me I believe...

Jaime wos really good person he wos helping me I believe he do everything to help people I thing if you increase person like Mr Jaime you will having more Hispanic costumers thanks very much to have persons lake Mr Jaime

Oct 14, 2020

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muchas gracias a jaime abrego me ayudo a encontrar mi...

muchas gracias a jaime abrego me ayudo a encontrar mi rav4 muy buen servicio con el, cuando piensen conprar un toyota pasen a verlo a el great services

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Bobby Quintanilla

Bobby Quintanilla

Sales

69 Reviews
Certified
Recent Reviews

Oct 24, 2020

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Thank you Bobby and the Team at Toyota of Naperville,...

Thank you Bobby and the Team at Toyota of Naperville, they really laid down the deal and what needed to be done. Needless to say we love our new Taco!

Oct 21, 2020

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A real pleasure to work with Bobby Quintanilla on the...

A real pleasure to work with Bobby Quintanilla on the purchase of my new Toyota Prius. Extremely knowledgable about all the bells and whistles the car has to offer and very much created non pressure atmosphere. Highly recommend Bobby for your next car purchase!!

Oct 12, 2020

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We had a very positive experience with Toyota of...

We had a very positive experience with Toyota of Naperville. Our salesman Bobby Q. Was extremely helpful and very knowledgeable with what we were looking for. The General Sales manager Travis and the Finance manager Mukesh also were very helpful and made the experience comfortable and stress free. I would recommend Toyota of Naperville be your starting point when looking to purchase a car.

Oct 07, 2020

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awesome hassle-free purchase of a RAV4. All details...

awesome hassle-free purchase of a RAV4. All details explained and this salesman even help my wife and I set up smartphones! #1 toyota salesman!!!

Oct 03, 2020

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Super friendly service. Made my first car purchase as...

Super friendly service. Made my first car purchase as easy and relaxed as possible. They made sure to go over every little detail to make sure I was comfortable. Highly recommend

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Ilene Bitton-Prosniewski

Ilene Bitton-Prosniewski

Sales rep

59 Reviews
Certified
Contact Me
Dealership Experience 2 years 2 months
Recent Reviews

Oct 22, 2020

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Ilene helped me and my father find a car that worked for...

Ilene helped me and my father find a car that worked for my needs in specific and was incredibly helpful and understanding along the way even with a few extra steps needed to be taken due to my circumstances. Was a pleasure to do business with her and will keep my family a Toyota Family. Thank you for the help in leasing my new 2020 Camry!

Oct 21, 2020

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Ms. Bitton-Prosniewski’s attention to our needs was...

Ms. Bitton-Prosniewski’s attention to our needs was stellar from when she first came out to greet us with her warm smile and attitude till the moment we happily drove off in our new Toyota. We couldn’t have encountered a more knowledgeable, accommodating, and cordial representative of Toyota and were extremely pleased that she, unlike several other employees in the sales area, strictly adhered to the Covid-19 safety protocols. Thank you!

Oct 17, 2020

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This is the second car we have bought from Ilene. She is...

This is the second car we have bought from Ilene. She is very knowledgeable and made sure we were getting the best car for our needs. Ilene is simply the best!

Oct 16, 2020

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Ilene was so helpful and very polite even with all of my...

Ilene was so helpful and very polite even with all of my questions and lack of knowledge. She knew what I needed and found it fast! Very kind and very helpful!

Oct 15, 2020

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I had the pleasure of working with Ilene, my first female...

I had the pleasure of working with Ilene, my first female salesperson. I absolutely loved the service she provided to me. She was extremely patient and informative. She was not pushy at all, which is rare. I was looking at several cars at multiple dealerships over a weeks time; but she was genuinely concerned that I find the best vehicle for me. She followed up prior to the sale and after the sale. She even took time another day after my purchase to show me all of the bells and whistles. She will even answer my calls or texts to answer any questions or concerns. Ilene is very down to Earth, pleasant and knowledgeable I couldn't have asked for a better person to service me. I would definitely recommend her. She provides A1 service bar none!

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Harvey Nyien

Harvey Nyien

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243 Reviews
Certified
Recent Reviews

Oct 18, 2020

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Nothing but friendliness, professionalism, & honesty...

Nothing but friendliness, professionalism, & honesty throughout our experience! Definitely no need to feel apprehension or hesitation, as I can attest the customer service is amazing. I was excited to upgrade to a newer Venza after owning mine since 2012. Harvey is personable, friendly, & knowledgeable about all facets of Toyotas! He not only taught me how to deactivate the remote (who knew?), yet made sure my audio system was optimized. Little did he know, music is my thing! I appreciate everything & will definitely be back. Worth every minute of the 3 hour drive! Thanks, Harvey!

Oct 15, 2020

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I have been very pleased with the service I get from...

I have been very pleased with the service I get from them. This is the 3rd vehicle I have bought from them and each time I have had super help and support. Thank you Toyota of Naperville.

Oct 01, 2020

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We had the pleasure of working with Harvey to purchase...

We had the pleasure of working with Harvey to purchase our vehicle. He was very knowledgable on all the Toyota products and kind and professional. Highly recommend.

Sep 29, 2020

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A strong selling point for us was the service dept. This...

A strong selling point for us was the service dept. This was our fourth Toyota purchase at Toyota of Naperville. Thank you Robin Clark The dealership was clean, and maintained very good covid protocols. Thanks. Harvey Nyien was very knowledgeable about our Prius. He was willing to answer many questions and was very patient. This was a no pressure sale but it was obvious he was an advocate for the Prius.

Sep 25, 2020

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My family and I applaud your ability to provide...

My family and I applaud your ability to provide outstanding services throughout the many years that we have been associated. Many thanks also to Harvey Nyien for his courteous assistance in our purchases. Sincerely Jerry & Sandra Gunn

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Edgar Alcantar

Edgar Alcantar

Sales

32 Reviews
Certified
Recent Reviews

Oct 26, 2020

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Employee Rating

Very friendly and always ready to help!!! I like my sales...

Very friendly and always ready to help!!! I like my sales rep he’ s answers all my questions at any time and help me take beat decisions! Thx Edgar

Oct 23, 2020

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Edgar was very friendly and very knowledgeable. He worked...

Edgar was very friendly and very knowledgeable. He worked quickly to get paperwork started and got a fair price for the trade in and car being purchased.

Oct 19, 2020

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He was honest and up front about the features of the...

He was honest and up front about the features of the Corolla and I didn't feel a pressure to buy. I would return in the future.

Aug 27, 2020

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Edgar Alcantar was our product specialist. He was very...

Edgar Alcantar was our product specialist. He was very patient, answered all questions. Not sales pushy at all. Addressed all of our concerns. definitely would recommend

Aug 22, 2020

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We thoroughly enjoyed our experience here! Edgar Alcantar...

We thoroughly enjoyed our experience here! Edgar Alcantar was very knowledgeable and exceptional in ensuring that we were well taken care of! Excellent service!! A+

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Andres Manjarrez

Andres Manjarrez

Sales
Recent Reviews

Oct 27, 2020

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Mr Manjarrez was very honest and good seller , we...

Mr Manjarrez was very honest and good seller , we feeling like in family thanks for everything, we recommen to our friends than you again, we be back soon.

Oct 19, 2020

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He was honest and up front about the features of the...

He was honest and up front about the features of the Corolla and I didn't feel a pressure to buy. I would return in the future.

Oct 07, 2020

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Good servicesKindness staff Good pricesGood attention...

Good services Kindness staff Good prices Good attention Comfortable agency Good multi languages services Clean agency Beautiful celan services Good schedule Efficient personal Good job

Oct 02, 2020

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Andres was very helpful and courteous. He helped me with...

Andres was very helpful and courteous. He helped me with the purchase of a minivan. I would deal with him again when the time comes.

Sep 10, 2020

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We met Andres on our first visit November 2019, we had...

We met Andres on our first visit November 2019, we had such a great experience that we came back to Andres again for a second purchase in August 2020. We will continue to recommend and return to Andres for as long as he's there.

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Meraj Ahmed

Meraj Ahmed

Sales
Recent Reviews

Oct 20, 2020

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Employee Rating

Thanks for your time. I like my new Toyota Highlander...

Thanks for your time. I like my new Toyota Highlander truck. Very clean and it drive good. All the staffs are so friendly thanks you all

Oct 13, 2020

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The dealership originally didn’t have the car I wanted...

The dealership originally didn’t have the car I wanted but was able to locate one and get it next day. The whole car buying process was fast and smooth. The price was very fair for the vehicle. Was explained warranty coverages and pricing. Was offered ways to protect vehicle if you have kids or keep vehicles long term. Everyone at the dealership was great. Love my new car.

Dec 12, 2019

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Very good experience

Went to Toyota of Naperville last week and the dealer experience was smooth and especially I am having a good relationship with them for the past 12 years and all my car purchase are simple and smooth. Especially the sales employee Mr. Jacob Basathia is very friendly as well as professional who always make the new car purchase as a good memorable event. Thanks Murali N

Dec 11, 2019

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Great dealership. Employees were polite and caring of...

Great dealership. Employees were polite and caring of there customers. Mehraj Ahmed was great. I believe we will keep coming back to this dealership over time.

Dec 07, 2019

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Excellent service. When I was looking a for a new minivan...

Excellent service. When I was looking a for a new minivan they helped me with the whole process and found me a nice Toyota Sienna.

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Erick Heinz

Erick Heinz

Sales
Recent Reviews

Oct 22, 2020

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Employee Rating

I have used Toyota of Naperville for my service...

I have used Toyota of Naperville for my service maintenance needs for more than five years, and have been highly satisfied. When it was time for a new vehicle, I shopped around-- and found no dealer who matched, let alone exceeded, T of N. That's where I made my purchase, and continue to be highly satisfied... and highly impressed with the people there. I've seldom met a more helpful and enthusiastic sales associate as Jacub Gawlik; his dedication to my complete satisfaction was outstanding in every way, and I know he will outperform in every way with every customer. I've worked with Erick Heinz in the past, and his assistance and good humored analysis and advice added to my excellent experience at Toyota of Naperville.

Oct 19, 2020

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Everything was very good and special to Casey K. Because...

Everything was very good and special to Casey K. Because in the last moment, he said yes to us. Thanks for everything and see you soon. Thanks.

Sep 18, 2020

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It was a very smooth and seamless process from beginning...

It was a very smooth and seamless process from beginning to end with the purchase of my new vehicle. Wonderful customer service at Toyota of Naperville!!!

Jul 11, 2020

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Fantastic customer service from Bobby Quintanilla and...

Fantastic customer service from Bobby Quintanilla and Erick Heinz from beginning to end. Courteous, attentive to our needs, friendly and just a pleasure to deal with. I would highly recommend Bobby to all my family and friends.

Jun 06, 2020

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Great dealeship... except finance employee

While overall I'd give a 5 star rating to the staff of Toyota of Naperville, especially to Robin Clark, service manager (who would get a 10 star rating from me if one were available to give... she is wonderful), Erick Heinz, sales manager, and Tom Clancy, salesman... the same cannot be said for Mukesh Mehta, finance manager. He after promising to provide my wife and me with a thumb drive containing all of the documents we signed in front of him at closing, reneged on this, and with the papers he did provide failed to include the documents of ownership which would be required for us to produce in the event of an accident (Tom Clancy called to inform us of this failure, and to advise he was mailing them to us). We were shown carfax maintenance records, by him but NOT provided with copies of them. I'd received paper copies of four documents with our signatures, however had signed or initialed many more. He just seemed to want to get us out of the office as soon as possible.

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Jorge Munoz

Jorge Munoz

Sales
Recent Reviews

Oct 27, 2020

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Had a great experience with Jorge and everyone at the...

Had a great experience with Jorge and everyone at the dealership. They treated me fairly and I received an excellent deal. Loving my new car!

Oct 11, 2020

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Jorge Muñoz, trató con respeto y mucha paciencia, me...

Jorge Muñoz, trató con respeto y mucha paciencia, me encantó el servicio. 100% recomendado. Siempre buscando lo mejor para nuestras necesidades y cuidando de sus clientes siempre.

Oct 07, 2020

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Jorge was the best. I came in over the summer figured out...

Jorge was the best. I came in over the summer figured out what I want and what I could afford. He got my into a beautiful rag 4. He was a pleasure to work with and very kind

Sep 23, 2020

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Highly recommended place to buy a car!Jorge Munoz world...

Highly recommended place to buy a car! Jorge Munoz world class of salesmen!!! For my next car purchase first I will check Toyota of Naperville inventory!!!

Sep 15, 2020

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Bought a new car from the dealership. Very helpful staff....

Bought a new car from the dealership. Very helpful staff. Jorge and Bobby from Sales explained everything and answered all my questions. Tim, the sales manager gave me a good deal. Mukesh from finance explained different warranties very well and helped me decide what is required and what is not. Very happy with their service.

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Zeke Beltran

Zeke Beltran

Sales Associate
Contact Me
Dealership Experience 2 years 9 months
Industry Experience 2 years 9 months
Hi, my name is Zeke Beltran and I have been with Toyota of Naperville since February 2018. When I am not selling cars, I enjoy playing with my dog, hanging out with friends, and meeting new people. If you think I can be of assistance to you in any part of your car buying process, please reach out and ask for me!
Recent Reviews

Oct 26, 2020

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Thank you Zeke and the Team at Toyota of Naperville, Zeke...

Thank you Zeke and the Team at Toyota of Naperville, Zeke really went above and beyond to take care of everything I was looking for. Im not an easy customer to work with and he made sure I was happy with everything. His patience and kindness did not go unrecognized. I truly appreciated doing business with him!

Sep 22, 2020

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Zeke was awesome to work with. He answered all of our...

Zeke was awesome to work with. He answered all of our questions, was patient, professional and very pleasant to deal with. We appreciate his help!

Sep 18, 2020

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It was a very smooth and seamless process from beginning...

It was a very smooth and seamless process from beginning to end with the purchase of my new vehicle. Wonderful customer service at Toyota of Naperville!!!

Sep 15, 2020

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Zeke Beltran did an awesome job in getting us into our...

Zeke Beltran did an awesome job in getting us into our Certified Preowned 2020 Toyota Highlander! We highly recommend both Zeke and Toyota of Naperville!

Sep 10, 2020

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Zeke Beltran was great! He wasn’t pushy! He was very...

Zeke Beltran was great! He wasn’t pushy! He was very patient and informative! He found the car that was right for us and had it totally ready for us when we arrived! We highly recommend working with Zeke when choosing your next Toyota!

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Blas Cielo

Blas Cielo

Sales
Recent Reviews

Oct 18, 2020

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We are so happy that Blas worked with us to find our new...

We are so happy that Blas worked with us to find our new family car. He did a great job! Thank you for everything Blas!

Mar 01, 2020

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great sales associate, offer better prices than...

great sales associate, offer better prices than competitors! I will return to do more business with Blas Cielo over all great experience and great service very content.

Mar 01, 2020

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Great attitude great service over all great experience....

Great attitude great service over all great experience. Will be back to buy more cars with Blas Cielo in Naperville Toyota, over all great experience and even better price

Jul 31, 2019

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Cielo Blass was above and beyond. We really recommend him.

Excellent service at Toyota Naperville. Mr. Blass guided us and answered all the questions about the car characteristics to the point we went home driving a new highlander without any pressure. He was a friendly guy with a patience to look for many possibilities outside the showroom. He also worked with us to get the best promotional interest rate.

Jul 26, 2019

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Making car buying fun again

This is how car buying should be! I want to give a special thanks to Andreas Manjarres. He is an outstanding individual who uses integrity and professionalism to help people achieve their dreams. He treats you like a guest not a customer and goes above and beyond to meet your expectations. I couldn't ask for better experience with Toyota of Naperville. If you are planning on buying a car come out and see Andreas you won't be disappointed!

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Nadeem Mirza

Nadeem Mirza

Sales
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Dealership Experience 16 years 6 months
Industry Experience 33 years 2 months
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Mar 04, 2020

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We felt very comfortable and welcomed the minute we...

We felt very comfortable and welcomed the minute we walked in. Our needs were respected by everyone. We were not pressured in any way to make a purchase. The clear and speedy communication made the process easy. The test track allowed us to test the vehicles better than the other dealerships. We felt like we got a fair deal. We highly recommend Harvey and Nadeem from Toyota at Naperville.

Dec 21, 2019

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Naperville Toyota is where I find the best cars and service.

This was the fourth vehicle we purchased from Naperville Toyota. I was confident that I could get the exact red 2020 Prius Limited that I was looking for. I went to talk to Harvey Nyien, from whom we had purchased two Toyota Hybrid vehicles in 2016 and 2017. I found out it was Harvey’s day off, so I talked initially to Nadeem Mirza. Nadeem was able to find me the car I wanted with added features that I specified. We came to an agreement on price and delivery that pleased me. The car was brought in from a distant dealer for delivery within three days. Parts were ordered and received quickly to allow me to install a spare tire in the new Prius. Harvey Nyien worked with me to get the parts installed and he explained several new features to me at the time of delivery. I trust Harvey and Nadeem and the staff at Toyota of Naperville and will shop there again.

Dec 15, 2019

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DJ and Nadeem was super helpful and very knowledgeable...

DJ and Nadeem was super helpful and very knowledgeable about the car that I was interested in! They answered all my questions and went over and beyond to make sure that I was satisfied with my purchase!

Dec 03, 2019

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The customer service was great and my sales person,...

The customer service was great and my sales person, Nadeem was even better! I upgraded my car here and everyone was so helpful. Nadeem was so knowledgeable about the car I was looking and was willing to take the time to work with me for getting me the best financing possible. They made buying a new car a breeze!

Oct 27, 2019

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Amazing Customer Service

Always love the reliability and durability of Toyota cars. Best customer service aswell! Nadeed is the man! Helped me out pick my daughters car and gave me the best possible deal available. Thank you Nadeen, thank you Toyota!

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Tom Clancy

Tom Clancy

Sales
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Jul 31, 2020

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Harvey and the whole sales team I dealt with made the...

Harvey and the whole sales team I dealt with made the buying experience very quick and easy. I would without a doubt recommend anyone who wants to buy a Toyota or, any used car, to this dealership.

Jun 06, 2020

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Great dealeship... except finance employee

While overall I'd give a 5 star rating to the staff of Toyota of Naperville, especially to Robin Clark, service manager (who would get a 10 star rating from me if one were available to give... she is wonderful), Erick Heinz, sales manager, and Tom Clancy, salesman... the same cannot be said for Mukesh Mehta, finance manager. He after promising to provide my wife and me with a thumb drive containing all of the documents we signed in front of him at closing, reneged on this, and with the papers he did provide failed to include the documents of ownership which would be required for us to produce in the event of an accident (Tom Clancy called to inform us of this failure, and to advise he was mailing them to us). We were shown carfax maintenance records, by him but NOT provided with copies of them. I'd received paper copies of four documents with our signatures, however had signed or initialed many more. He just seemed to want to get us out of the office as soon as possible.

Feb 22, 2019

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excellent

It is very good experience of buying a car here. The finance team has room to improve. Tom helped us a lot and he is very patient to us! :)

Dec 13, 2018

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A great purchase experience from Tom Clancy.

I worked with Tom Clancy for over three years and finally made a car purchase. He continued to follow up with me and i wanted to make sure he got the opportunity to sell me a vehicle. As I hoped, the dealer experience was excellent. From finding the right used car, to the test drive, to the negotiation of the right combination of delaer services and finding a fair price point. I would also like to include the prouct specialist, Christofer Velize who helped us walk throught the selling process and helped make sure the car was ready and prepared for delivery. I would also like to thank Samantha Guerru for her help in putting the deal together and taking in my trade ins as part of the deal.

Nov 30, 2018

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First Time car buyer

I went in a couple days ago to look into getting my first new car. Tom Clancy was great! He explained everything very clearly. And answered all of our questions. He wasn't intimidating or pushy at all. He didnt push me into getting a more expensive model or upgrades or anything. He seemed to genuinely care. And Sherri in financing was amazing too! I don't think buying my first car could have gone any smoother, I genuinely appreciate it all. Highly recommend!

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Elizabeth Squires

Elizabeth Squires

Sales
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Jul 30, 2020

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Trading in my luxury car in the face of my husband’s...

Trading in my luxury car in the face of my husband’s declining health proved as difficult as I had anticipated. However, as soon as I met Elizabeth Squires, she was like an old friend who sincerely wanted to help me make the right decision for my needs. Additionally, she helped me to purchase a vehicle that I could appreciate and enjoy as much or more than my previous car. I had never purchased a car without my husband, but she made the process smooth and stress free. AND fun! Thank you Elizabeth! I love my new 4 Runner! Who knows, maybe I’ll buy a cute little camper to pull behind it and hit the road!

Jul 24, 2020

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Great car buying experience with Elizabeth Squires!

Everytime we walk in to Toyota of Naperville we are so impressed with the quality of care that we get from the entire staff, whether it's from the service department, sales consultants or the finance department. We were really impressed with the socially distant measures that they put into place and felt safe throughout the whole dealership. We recently purchased our second vehicle from Toyota. Once again, we used Elizabeth Squires as our Sales Consultant. She is knowledgeable, professional and enthusiastic about finding just the right car for her customers. I can't imagine using anyone else to purchase a car from. She is simply the best!

Jul 13, 2020

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Friendly, Fair, and Efficient

I just purchased my fourth Toyota from Toyota of Naperville and had another great experience. This time, Elizabeth Squires continued the tradition of treating me kindly and fairly and finding the right vehicle for me. I have also serviced all of my Toyotas at Naperville and have had the same great experiences. Trust keeps me coming back.

Jul 08, 2020

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Elizabeth was great to work with!

I loved the buying experience of Toyota of Naperville. Their website was very nice to find my new vehicle, and their facility was very nice. During these times everyone respected their distance and we very much appreciate the professionalism of Elizabeth Squires. She was amazing! Thanks again!

Jun 22, 2020

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i just bought a car from this dealership snd Elizabeth...

i just bought a car from this dealership snd Elizabeth was great. Very knowledgeable and will try to make sure you get what you need and make sure you have a great experience.

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Ivon Correa

Ivon Correa

Spanish Sales
Recent Reviews

Sep 23, 2020

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Highly recommended place to buy a car!Jorge Munoz world...

Highly recommended place to buy a car! Jorge Munoz world class of salesmen!!! For my next car purchase first I will check Toyota of Naperville inventory!!!

Dec 31, 2019

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Very pleasant experience. Andres was very fun and...

Very pleasant experience. Andres was very fun and efficient. Also worked with Ivon, Jose and Angelique over the phone and a gentleman that did all the paperwork. Everyone was great. I have already recommended this dealership to a friend.

Nov 25, 2019

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Ilene was our salesperson. She is knowledgeable and...

Ilene was our salesperson. She is knowledgeable and extremely helpful. She texted me several times to update me on rebates and inventory. I LOVE my RAV4. Thanks, Ilene!

Nov 13, 2019

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Jamie will get u the best deal possible and he will make...

Jamie will get u the best deal possible and he will make you experience seemless. I have never had such a great experience at any other dealership. I never had better experience with any other sales agent. Go buy from Jamie.

Jul 18, 2019

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Detail oriented

Scheduled an appointment. He was attentive and kind, working for a great outcome. He was honest and kind through the process. Worked well! Recommend If you are in the market for a Toyota.

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Adam Johnson

Adam Johnson

Product Specialist
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Dealership Experience 2 years 8 months
Recent Reviews

Feb 25, 2020

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Only Toyota Dealer to visit in the Chicagoland area

Cannot say enough great things about this dealership. Been servicing my Tacoma here and James in service is by far the best service advisor I've ever had the pleasure working with and I've been stationed all over. Today I purchased a new 2020 Tacoma from Adam and Kal in Finance, again just amazing customer service and willingness to work with me. Don't buy or service your Toyota anywhere else but here!

Dec 06, 2019

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Consultative sales, not high pressure

We definitely appreciated the sales approach Adam used. Sensing that we were early in our search, Adam surfaced our needs and had us narrowed to the right car very quickly. There wasnt a hard sale. He served us by listening first, then acting. We walked out with a car that day and are very happy.

Aug 21, 2019

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RAV4 Purchase

I thought the sales team was extremely professional in working with me in accomplishing my goals. i was able to find a car at my price point and go home very happy with my purchase.

Aug 20, 2019

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Great experience

Had a great experience from beginning to end. Erik Heinz help get us set up and a good trade in value. He did a lot of background work and made me feel comfortable going into the dealership. Also he set us up with Adam Johnson who made it a smooth process pick a great car.

Aug 02, 2019

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A better experience this visit buying car then my other 2

Adam was extremely kind and helpful with providing me information for buying my new car. He was friendly and professional, making me feel very comfortable.

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Mike Beck

Mike Beck

Sales
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Oct 25, 2020

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Mike was so wonderful to work with when I purchased my...

Mike was so wonderful to work with when I purchased my new Highlander. He explained my car to me so well in a real easy way for me to understand. He is so knowledgeable about the cars there and I never felt I was pressured. It was a great experience!

Oct 15, 2020

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All around good person! Looks out in your best interest....

All around good person! Looks out in your best interest. Not pushy or annoying in any way. Great facility. Good covid precautions. Wash your hands folks & be safe!

Oct 10, 2020

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Great help from the moment I walked in until I left help...

Great help from the moment I walked in until I left help me to the fullest and explain to me all my car features and answer all my questions Thank you

Oct 01, 2020

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Mike did a great job helping me get a new RAV-4 Hybrid....

Mike did a great job helping me get a new RAV-4 Hybrid. Without much stock to choose from, he pulled out a great color and the options I needed!

Sep 30, 2020

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First time buying Toyota and I been in many...

First time buying Toyota and I been in many dealerships.Zero stress great team and fast.it take 3 hours to buy new car.super

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Igor Jucene

Igor Jucene

Sales
Recent Reviews

Oct 27, 2020

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We were very happy working with Jaime Abrego and Toyota...

We were very happy working with Jaime Abrego and Toyota of Naperville. He answered all of our questions and was very pleasant and helpful. It is our first Toyota and we were very pleased.

Oct 25, 2020

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Mike was so wonderful to work with when I purchased my...

Mike was so wonderful to work with when I purchased my new Highlander. He explained my car to me so well in a real easy way for me to understand. He is so knowledgeable about the cars there and I never felt I was pressured. It was a great experience!

Oct 18, 2020

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We are so happy that Blas worked with us to find our new...

We are so happy that Blas worked with us to find our new family car. He did a great job! Thank you for everything Blas!

Oct 16, 2020

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Ilene was so helpful and very polite even with all of my...

Ilene was so helpful and very polite even with all of my questions and lack of knowledge. She knew what I needed and found it fast! Very kind and very helpful!

Oct 16, 2020

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Our first time buying a new car was a very nice...

Our first time buying a new car was a very nice experience, thanks to the excellent service and attention of the staff, Allan marcial and Igor, the best of the best , very respectful and helpful , thank yo u! God bless!

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Barbara Aceto

Barbara Aceto

Sales
Recent Reviews

Jul 04, 2020

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We came in knowing exactly what we wanted. We made an...

We came in knowing exactly what we wanted. We made an appointment and drove 30 miles to get here. Originally we dealt with Barbara who told us off the bet that the car they were holding for us had been sold. We didn’t receive a courtesy call so we wouldn’t come all this way for it. She was not friendly, she was in a huge hurry and didn’t try to please us at all. She refused to hear us out and after 20min with her we didn’t even get her name or a card after we left. I had to look her up online. Which is where we also found Jaime. We only went back to this dealership because we wanted to prove to the management that no matter how busy you are, you should hear out your customers and make them feel like they’re worthy of your time, even if you don’t make a sale! Jaime was great to deal with. We are pleased that he earned our business.

Oct 31, 2019

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Dream car, great experience

My wife and I did a ton of research before walking in the door. We were pleased to have highly helpful people at each visit, and the information they told us aligned well with our research. We looked at several other dealers before purchasing, but our experience at Toyota of Naperville was by far the best one. We purchased our dream car with a ton of peace of mind.

Sep 08, 2019

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WE WERE LIED TO & DECEIVED !!

This started back in May 2019. My wife & I stopped in to buy a new Camry XSE. I asked the sales manager Ryan Botica that I'd like to deal with him directly and he agreed & said not a problem. When we arrived at the dealership and walked in some saleswomen rushed up as I asked for the manager and proceeded to walk us to her desk. I repeated that I would like to deal with the manager Ryan directly. After I said this to her she was offended and then started to give us a nasty attitude.We had to wait about 15 minutes and then finally we looked at the vehicle we agreed to purchase. We had to come back later to finalize the deal. As we were leaving the pushy saleswomen got in the vehicle & then proceeded to accelerate very rapidly driving directly over two speed Bumps. She had to be doing about 15-20 MPH at least. The thumps were extremely loud as she slammed this brand new vehicle over the speed bumps. We explained to Ryan what we witnessed how the saleswomen drove the vehicle and that we were no longer going to purchase that vehicle after the way it was driven over the speed bumps. Ryan apologized half halfheartedly and then we decided after some back-n-forth discussions, Ryan placed an order for a brand new vehicle for us. I kept in touch from early June about every 2 weeks on vehicle update & Ryan would respond " the vehicle was due to be built Aug 16th & delivered to dealer about 7or 10 days later ". Two weeks before Aug 16th I texted Ryan for an update on the vehicle build schedule, Ryan responded " vehicle is still on schedule for Aug 16th ". Now on Aug 16th I texted & called Ryan inquiring about the build completion and delivery schedule. After 4 hrs Ryan calls me & tells me the vehicle I ordered was sold 2 weeks ago. Now keep in mind I had been communicating 2 weeks before and Ryan stated the vehicle was still on build schedule for Aug 16th. I was Blatantly lied to & deceived not only with the delivery but also with the payment and price for the whole 4 months from this dealership. I was offered a payment by Pat O'Brien the GM. They offered to bring a car from 70 miles away & I refused because I wanted my new vehicle with less than 5 miles on it. We took the payment they offered us for the frustration & grief we went through and went on our way. After a few days trying to find another vehicle & getting more frustrated my wife contacted Mr. O'Brien and asked to speak with the Owner. This is when Mr O'Brien sent us a vindictive nasty email informing us that we are not welcome at any of the Dan Wolf dealerships, Toyota,Lexus,Chevy. Now keep in mind we were courteous and polite the whole time and this is how Mr O'Brien responds after the lies & deception we went through by telling us were not welcome & threatening us with the Police if we show up at any dealership. Well Mr O'Brien, we will NEVER, EVER !! PATRONIZE any Dan Wolf dealership after your VILE email. We also will be filing a complaint with Toyota corporate about your deceptive, deceitful practices. Apparently Mr.O'Brien was offended because we asked to speak to the Owner. Dan Wolf the owner has not reached out to us at all to discuss this. I have all emails & text message communications with this dealership & I have attached some pics of the text correspondence with Ryan Botica.

Jun 23, 2019

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Great Experience!

Barbara was awesome! She was helpful from our first visit and made sure everything about our new car purchase went smoothly. Everyone from sales to finance was helpful and friendly. I would definitely recommend Toyota of Naperville.

Apr 18, 2019

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For professional honest service go see Toyota of Naperville

It has not been our previous experience in purchasing an automobile to find a Sales Consultant like Barbara Aceto that actually services a customer. No pressure, answers all the questions, if not sure of the answer will tell you and then goes and finds the answer for you. Takes the time to make you feel that she is there for you. Highly recommend you go to Toyota of Naperville and specifically ask for Barbara! Leland and Marilyn Lewis

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Allan Marcial

Allan Marcial

V.I.P. Product Specialist
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Dealership Experience 1 months
Industry Experience 7 years 3 months
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Oct 25, 2020

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First of all my 1st impression walking in this Toyota...

First of all my 1st impression walking in this Toyota dealership I already felt welcomed and comfortable. Allan came to greet us and made my experience that much better. He definitely has a very calming vibe and authentic personality that helped my nervousness go down! He answered all of my questions thoroughly with patience it was the easiest process for such a big decision! During the whole time, Allan never ever made me feel pressured or insecure! This was by far one of the best client experiences I've had in a dealership and anywhere else.

Oct 19, 2020

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Everything was very good and special to Casey K. Because...

Everything was very good and special to Casey K. Because in the last moment, he said yes to us. Thanks for everything and see you soon. Thanks.

Oct 16, 2020

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Our first time buying a new car was a very nice...

Our first time buying a new car was a very nice experience, thanks to the excellent service and attention of the staff, Allan marcial and Igor, the best of the best , very respectful and helpful , thank yo u! God bless!

Oct 15, 2020

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Amazing customer service! Jacub & Allen were very...

Amazing customer service! Jacub & Allen were very professional, polite and helpful. Igor from the financial department was impeccable. I was amazed by his knowledge and insights. Wow! 5 Star Service!

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Jacub Gawlik

Jacub Gawlik

V.I.P Product Specialist
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Dealership Experience 2 months
Recent Reviews

Oct 22, 2020

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I have used Toyota of Naperville for my service...

I have used Toyota of Naperville for my service maintenance needs for more than five years, and have been highly satisfied. When it was time for a new vehicle, I shopped around-- and found no dealer who matched, let alone exceeded, T of N. That's where I made my purchase, and continue to be highly satisfied... and highly impressed with the people there. I've seldom met a more helpful and enthusiastic sales associate as Jacub Gawlik; his dedication to my complete satisfaction was outstanding in every way, and I know he will outperform in every way with every customer. I've worked with Erick Heinz in the past, and his assistance and good humored analysis and advice added to my excellent experience at Toyota of Naperville.

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