Toyota of Naperville is a 2016 DealerRater Dealer of the Year Award Winner
During the many years we’ve been serving the communities of Elmhurst, Elgin, Schaumburg, Aurora, and beyond, Toyota of Naperville has made it our mission to become a successful business through the quality of our Toyota inventory and the excellent customer service we aim to provide. Thanks to our efforts to provide a top dealership experience, DealerRater named us the 2016 Dealer of the Year for Illinois for the third time.
What the Dealer of the Year Award Means
Being awarded the Dealer of the Year Award for Illinois by DealerRater is a big deal for us, because it’s an award that comes directly from the satisfaction our customers have reported over the last year. DealerRater is a website where anyone can go to review a dealership based on a wide range of criteria. In order to qualify for the award, we had to have:
- At least 25 reviews over the 2015 calendar year
- At least one positive review per quarter of the 2015 calendar year
- An average rating of more than 4.0 stars our of a maximum 5.0 stars
- No black listings in the 2015 calendar year
What Drives Our Customer Satisfaction
Not only did we meet all of those qualifications, but we’re happy to report we have a rating of 4.9/5.0 stars on DealerRater based on all of the customer ratings we’ve ever received. That kind of customer satisfaction only comes through hard work and a dealership culture with the right priorities in place.
When you shop with us, you’ll get great cars, competitive financing, quality Toyota maintenance and repairs from the factory-trained and certified technicians in our service center, and a team of customer service representatives that will always be there to assist you in any way we can.
Discover the Difference at Toyota of Naperville
We’re happy to have so many satisfied customers at our dealership, and we hope you’ll join us. Make your way to our dealership at 1488 W. Ogden Avenue in Naperville, IL and contact us if there’s anything we can do to help you in your car search!