This is our second vehicle purchased from Toyota of Naperville and the experience for each has been great. The staff is friendly and personable. Jacob Basathia was our Salesman and was fantastic in negotiating the best deal and respected our time.
This morning [6/14/2013] when I went to buy a new Toyota vehicle from this dealership, from where I bought two new vehicles in the recent years, we were told by the sales person that the sales department has decided not to negotiate the price with us and they will go by the sticker price. I am not sure why they have such a huge facility with so many sales persons if ... they are not willing to show their products and negotiate the price.
I have been a customer of this dealership for 20 years. Their care and integrity are why I keep going back. With the purchase of my new car, I really appreciated that they were helpful without being pushy.