We have been customers of this dealership for many years. We are always aware that any business can deteriorate over time, especially in a poor economy. But this Toyota dealership gets better all the time. Our salesman, Chris, was great, the sale was concluded in a reasonable amount of time, and follow-up has been contientious.
The entire experience couldn't be better. Seldom have I been so impressed with a dealership - from customer service to facility cleanliness as well as the unique and massive layout to the final pricing...Toyota of Naperville 'GETS IT! Bravo to everyone for working so seamlessly and collaboratively. Harvey, with his quiet demeanor, LISTENS and he is committed to making ... ing it all work for you. NO pressure - I was looking at four other dealerships, but I made the purchase at Toyota of Naperville because of the way everyone works together to 'make it right'. Hats off to Mark Witt for understanding the hour plus drive for me to get there, and making a final price offer 'that I couldn't refuse'. Great folks are the foundation of a great place! Keep it going!!
This is the second car we have bought at Toyota of Naperville, and the second time Justin has taken great care of us. We sat down to talk to Justin, looking for a used car for our sons to drive to school and work, we gave him the parameters we were looking for and he found us a great 2007 Toyota Corolla with low mileage (one local owner) that came with the Toyota ... a Certified Used Car warranty. The price was great, and we got a great deal with great financing.I have always been the type of car buyer that goes for the best deal, regardless of the dealership, but I will always go to this dealership first from now on.Thanks Justin, we'll see you soon when it is time for our next car purchase.