I had an amazing experience at this dealership when buying my new Prius. Our salesperson, Leo, made our visit unforgettable. He was very friendly and easygoing, listened to our concerns, and helped us get the best deal possible. I would absolutely recommend this dealership, and would directly recommend Leo to any friends or family looking to purchase a new car.
As a first time car buyer I went on dealer rater to see which dealerships were rated best in my area. Toyota of Naperville was at the top of the list. I went there on my first and only visit to a dealership. I was warmly greeted with a smile and enthusiasm. Far from what I expected. The process was simple and Chris even went to get my car fr another dealership. Once ... Once it was here he showed me everything I need to know and answered all my questions. So far I am impressed and I am recommending Toyota of Naperville to everyone I know. Keep up the great work!!!!
I CONTACTED THIS DEALERSHIP IN THE HOPES OF FINDING A PRIUS FOUR. I WAS CONNECTED TO BILL LUTZ WHO WAS EXTREMELY HELPFUL AND KEPT IN TOUCH WITH ME FOR SEVERAL WEEKS WHILE SEARCHING FOR ONE. ON SATURDAY OCTOBER 15TH 2011 WE DROVE FROM ALPHA ILLINOIS TO NAPERVILLE TO PICK OUR CAR UP. BILL HAD EVERYTHING READY, WE TOOK IT FOR A TEST DRIVE, AND HE EXPLAINED ALL OF OUR ... UR MANY QUESTIONS. THE ONLY DISAPPOINTMENT WE HAD WAS WHEN WE TALKED WITH A.J. REILLY ABOUT FINANCING. HE EXPLAINED THE OPTIONS WE HAD AND WAS VERY PLEASANT UNTIL WE DECIDED TO JUST PAY THE FULL AMOUNT OURSELVES AND NOT TAKE THE EXTENDED WARRANTY. HIS DEMEANOR ABRUPTLY CHANGED AND WE FELT VERY UNCOMFORTABLE. WE SIGNED THE NECESSARY PAPERS. MR LUTZ HAD OUR CAR READY,PLATES ON AND A FULL TANK OF GAS. I WOULD LIKE TO COMMEND THE DETAILING TEAM, THE CAR WAS GLEAMING! 0VERALL OUR EXPERIENCE WAS GOOD. WE MET MANY DEDICATED EMPLOYEES WHO MADE US FEEL VERY WELCOME WITH THE EXCEPTION OF MR. A.J REILLY.