We have purchased a vehicle from this dealership before and were impressed with Jacob Basathia's knowledge of Toyotas as well as his excellent customer service.
We originally contacted Naperville Toyota looking for a new Corolla. Matt George contacted me immediately via email with straight forward answers to our questions. He also called several times to make sure we didn't have any additional questions.After a couple of weeks we changed our minds and decided to purchase a used Mazda 3. We made the decision very late one ...one evening. When I opened my computer to check used car listings I noticed an email from Matt. He asked if we had made a decision. I emailed him back and told him we decided to look for a used Mazda 3 in the $10,000 price range. Amazingly, he checked his inventory and found the exact car we were looking for. He called early the next morning with details and we purchased the car the next day.Our experience at Naperville Toyota was very different from the interactions we had with other area dealers. Their answers were straight forward. They addressed my concerns directly and honestly. They priced the car right and they made our entire experience a joy!Naperville Toyota has earned our trust. We have already recommended them to everyone we know who is looking for a new or used vehicle. Next time we're looking for a vehicle, they will definitely be our first stop.
Painless experience. Good price, minimal pressure. Delivered on time and as quoted.A clean, modern dealership that took the time to explain everything about my purchase including availability of additional options that I can have added in the future.Overall good experience, I will make my next purchase at Naperville Toyota.