Jacob was VERY knowledgeable about the car - was able to answer every question about the Highlander. He was friendly and followed up with us. The dealership was very busy (all 3 times we went in) but he acted like we were the most important customer in the showroom. Price negotiation was less painful that several we've done before. Everyone else was nice too.
We came in looking for a Toyota Sienna not sure if we were wanting to purchase or lease. Dave Zidlicky helped us out tremendously. He made the whole process actually pleasurable, now you don't hear that about trying to purchase a car. He knew what we wanted & he got us there with out all the back & forth nonsense. We truly felt as though he was looking out for our ... best interests. We highly reccommend Toyota of Naperville, but we would reccommend seeing Dave Zidlicky as your sales person even higher! Thanks again for making our day a headache free day!
Great experience, Toyota (specifically Justin, Jim and Bryan) stood by their word, and Only area to work on is the process was somewhat lengthy: about 8 hours of my time at the store to buy a used car.