We called ahead to speak with a sales person about a specific car and when we got there he had the car pulled up into the car garage show room since it was raining so we could take a look at it under lights and out of the rain. He offered us water or coffee as soon as we walked through the door, offered our kids to play in the children's play area while we looked at ... the car. The sales person took it around the parking lot, put gas in the tank so we could take it for a test drive and got familiar with the car before we even showed up. So when we were looking at the car the sales person was very knowledgeable and answered all of our questions that we had. This was the most pleasant car shopping experience we've ever had!
I walked into the showroom and was greeted by Mike Beck at 12:00pm and this was the first step in how professional this dealership and salesman were. I came in to lease a New car and Mike made me feel very welcome, offering beverages and showing me the automobiles on the showroom floor. Mike has a great attitude and a very pleasant person to speak with.I went to there ... website which is very well designed and friendly and found exactly what I was looking for. I had several automobiles that I wanted quoted and Mike had both priced in little time. We test drove both automobiles and I made my decision.The automobile was brought to the new car prep area. I was introduced to the Finance Manager, Dave Castellanos who made my lease purchase a very easy purchase,great person.By 2:45 pm I was loading my personal belongings from my old car into my new car.Mike then reviewed all of the aspects of the car to me, and by 3:00pm I was on my way. Please ask for Mike when you go in. This is one of the greatest experiences I have had in leasing a new car. Thank you Mike Beck, Dave Castellanos and Toyota of Naperville.
From the moment my wife and I arrived at the dealership we were greeted by Alain Vilma.He had a great warm smile on his face. First he built a great rapor with us. When he asked us what kind of car we were interested in. He showed us several models. We were looking for a car that was very good gas saver and would meet our price range. Within 30 minutes we where test ... driving several cars. He explained fully every car we drove. He let us take our time. When we narrowed down the one we liked, he sat us down. His manager came over and introduced himself, gave us his card (which got lost in the shuffle)and was very concerned if we where happy with salesperson (which we were) and if we had any problems we could talk to him. Our credit was in bad shape but with Suha K.Oner ( Business Manager) he got me finacing at a great rate. At the delivery of my car Alian Vilma was right there. He was very patient with us. He went over the car with. We had a great experience. I would highly recommend Toyota of Napervile to all my freinds and relatives.Thanks again guys for all your help.