Justin was very personable and friendly. He showed us exactly what we were asking for and answered our questions. The price was good for what we purchased.
Third car we've bought at Toyota of Naperville & are very satisfied. They are considerate and gave a great price for our new Sienna. We return for service and found that the use of a free loaner is extra helpful.
As I walked through he door I was met by a very fiendly sales staff. I explained who I was there to meet and Dan greeted me within 3 minute.Dan walked me through the new Tundras and what options were aviable with the trucks he had on the lot. Understanding that he didn't have what I wanted, he put the order in and kept me in the loop the entire process. When theTruck ...uck came in he called and I was in the next day. After giving a fair dollar amout for my trade-in, I was led into the business office to complete my transaction. I did need to return to the dealership one week later for the installation of a bed-liner. In dealing with an unfamiliar service department, I was met by a courteous service manager who got me into my loaner vehicle and back on the road in less then 15 minutes. I was called the next day to let me know my truck was done and ready for pick up. The only draw back was on "pick up", I was hoping for a cleaned/ washed truck, but I will settle for timely service.