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Buying a new car with the Naperville Toyota folks was very easy and stress free. My sales person (Jacob Basathia) answered all my technical questions which aided in quickly narrowing my search for the perfect car for me (2012 Camry XLE, super white exterior with ash interior).Jacob, and all the staff at Naperville Toyota, made the new car purchasing process a pleasant ... t and positive experience.Thanks to everyone at Naperville Toyato.
Chris Davis was the most pleasant and professional sales person we ever worked with. He was helpful, answering all our questions and going the extra nine yards to make sure we were completely satisfied with our new car. Then a week later we returned to have body molding attached to the doors and the experience was as smooth as we could hope for. From the very ... ery beginning when we were researching the Prius and the dealers in our area. We rented the Prius with Shakeel Litt who took so much time to show us how to operate the PRIUS. Then Chris Davis who made us feel so at ease and welcomed. Then the service that worked out so beautifully we dropped off our car, was given a courtesy car then returned in the afternoon to find our car ready. We visited three other Toyota dealerships before making our decision and Toyota of Naperville was far above and beyond in courtesy and professionalism than the other two. Please keep Chris Davis and Shakeel Litt happy. They are such a positive asset to your dealership. I think we have the beginning of a beautiful relationship thanks to Chris and Shakeel.
On our first visit, we felt very pressured and weren't very happy with the customer service. However, when I returned I was helped by Justin who was wonderful. Really took his time with me and called after my purchase to make sure I was enjoying the car and to call if I had any questions. Justin is a wonderful sales associate and part of the reason I bought from this ... dealership, because our first visit was not as pleasant.