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2015 Models

Congratulations to Mike Beck! Our Salesperson of the year back to back 2013 and 2014!!
@ToyotaNapervill 1 day ago


This is my first time buying a new car so I wasn't sure what to expect, but I knew I would buy the car with the lowest price. Naperville Toyota responded to my online quote request - on a Sunday - within 5 minutes and they had the lowest price on the new Prius I wanted. When I arrived at the dealership I was greeted kindly, and with my quote in hand, I was taken on a ... a test drive that was partly on surface streets and partly on a closed course where I was able to experience hills, sharp turns and rapid acceleration and braking. I was already sold on the car but I was especially pleased with the lack of "upselling" that I had heard might happen. I was in and out - including a trade-in - in 2.5 hours. Jacob was a great guide through the process, and when I asked, he took the time to pull out jumper cables and showed me how to hook them up should I ever need them.It was a great buying experience.
I walked into the dealership with adequate groundwork on the model, price and features I need and Kris was assigned. He spent time with me and gave my personal space at times when I decided to take the car on a freeway to check the wind noise and handlng. Kris was very knowledgeable on the car and made my sales experience very smooth. The entire negotiation process ... s was completed in 20 minutes. Kris did follow up after the purchase to ensure that everything is delivered as promised.
We called ahead to speak with a sales person about a specific car and when we got there he had the car pulled up into the car garage show room since it was raining so we could take a look at it under lights and out of the rain. He offered us water or coffee as soon as we walked through the door, offered our kids to play in the children's play area while we looked at ... the car. The sales person took it around the parking lot, put gas in the tank so we could take it for a test drive and got familiar with the car before we even showed up. So when we were looking at the car the sales person was very knowledgeable and answered all of our questions that we had. This was the most pleasant car shopping experience we've ever had!