I found a car online at this dealership and decided to stop in to take it for a test drive. Prior to my arrival I did a quick look at Edmunds.com to validate the price of the car and discovered that the difference between what they had listed and the "sticker" price was ~$9,000. The salesman was nice (although he left me sitting there alone for about 15 minutes at one ...ne point) and did allow me to take the vehicle home to have my wife drive it as it would be her new car. When I came back I was confronted with a kbb.com price which was $7K more than Edmunds.com but still $2K+ less than the sticker. There were several problems with the vehicle as well, which they stated they would resolve, but yet they still checked the price based on an "Excellent" rating. Bottom line is this, I felt like I was in the most stereo-typical used car buying experience ever in my life and am not likely to ever return to the dealership to buy a new OR used vehicle.
Kareem provided excellent customer service and was pleasure to work with! Thank you for being patient and assisting me with setting up the blue tooth compatibility!
This is the 2nd time we have worked with Dwight. His service is outstanding. Dwight is very knowledgable, thorough, and easy to work with. We highly recommend him!!!