This is my fourth new car from Toyota of Naperville. I have visited other Toyota dealerships in the area, but have found Toyota of Naperville to be by far the most friendly and professional. Also, after doing my homework I have found Toyota of Naperville to be quite competitive on the price as well. My most recent purchase was a new 2012 Avalon which was again a very ... pleasant buying experience. My sales person, Russ Harris was excellent to work, very straight forward, and he made the overall car buying process easy and painless. I would definley recommend Russ to others.
Our experience with Toyota of Naperville was as it has been with regard to all of our previous purchases from this dealership. But what keeps us coming back is our salesman Jacob Basathia. Jacob has sold us four of our last Toyotas over the past several years. He is a very courteous and attentive salesman who is not pushy or obnoxious. He has never promised us ... us anything that Toyota could not deliver. I have recommended others to Toyota of Naperville with instructions to ask for Jacob and I will continue to do so.
It was a good experience working with Kris. We were extremely happy with the knowledge and service that Kris provided. He went above and beyond what I would have expected. We did not expect to buy a vehicle when we entered the dealership, but Kris recommended a vehicle and it ended up being the best fit for us. He was helpful in every detail. We would recommend him to ... others who are looking for new cars to buy.