It was a no pressure sales experience . My salesman Brian was very helpful had to fight a little for the price but received a great deal. When I went to pick up the car I was in and out all paperwork signed in 1 hour.
I visited the Toyota of Naperville dealership twice before my wife and I made our final purchase decision. I came in alone and delt with Mike Beck on reviewing the basic Highlander. After I explained to Mike that I was just out doing some preliminary scouting for my wife,, he answered all my questions and also gave me additional information which made me sure the ... Highlander was the car I wanted but I had to have my wife see it also. He was extremely friendly and I thought he might hurry me and be short with me because I was not going to make a decision that day, but instead he was very helpful and friendly. After a test drive and a price quote from Peter Murry I was on my way. When I returned about a week later I asked for Mike again because of the manner in which he handled himself. Not a pushy person, just a nice friendly guy. When I had my wife with me I thought his service was extremely helpful and even though my wife and I had several request which he handled very professionally and with great patients, he made us feel very welcome to the dealership. We ended up purchasing a Highlander SE. and when we left we new we made the right decision to step up from what we had originally intended to purchase and felt the decision was our own and were never pushed to make the decision, just professionally informed. We were also very pleased in the way Gary handled our closing of the purchase. Another genuine straight forward, friendly person. The last new auto we purchased was in 2001 from Toyota of Naperville and we a certainly glad we went back again. I would definitely recommend Toyota of Naperville to anyone.
We just purchased our fourth Camry in 25 years from Toyota of Naperville. The sales experience is relatively painless, the car quality is excellent (or we wouldn't be on number four), and the service department good and competively priced. I hope our 2011 Camry is as good or better than the previous three!!