The process of buying my new car at this dealership was very easy. I was pleasantly surprised about salesman's, Lee Chakrat's, aprroach with us. He was very informative and answered all the questions we had; he even went out of his way to answer some of them. His explanations of the multiple cars we looked at were very thorough including during our test drive. Lee is ... very professional and has a great personality. In addition, the dealership was very comfortable and a proper place to conduct business. The showroom was very cleaned and taken care of. In addition, they have included a comfortable waiting area with complimentary coffee. Compared to previous dealerships we visited, this dealership stood out from the rest. I am glad that I purchased my new car there and I'll be sure to return there when I buy a new car in the future.
No pressure sales at this dealer. I rated this dealership highly because the truck specialist was very knowledgeable about the product and options. Many trucks to drive and view at all levels. The dealer worked to obtain the truck I wanted in a few days. Very good follow up at all phases of the selection and buying process.
I came to Toyota with my two boys, ages 2 & 4. Let me tell that task alone is not easy. Jacob was there to help me immediately. He found the Sienna I was looking for and even brought in inside for to look at so I didnt have stand outside in the cold with my children. That alone was amazingly helpful. The next I brought my husband back to take look at the Sienna. We ... decided to purchase it, again we had the boys with us. Jacob not only did a great job for us, but was very attentive to our needs with our very wild boys. Everyone we worked with was great, and super help. At the end, again Jacob brought both vehicles our old one and our new Sienna inside so we could clean things out and transfer car seats. What a FANTASTIC! experience. We live about 40mins from Naperville, and have a Toyota dealer about 5mins from home. But we plan to bring our Sienna back to this dealer for all our maintenance and service appointments. We left feeling like a King & Queen.