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2015 Models

The 2015 Toyota Sienna took home another award.
@ToyotaNapervill 1 day ago


Not only was my salesperson wonderful to work with, I felt his manager was great also. Not pushy and demanding as other dealerships - very respectful of everyone there.
I would like to say I was very pleased with this dealership. It had a huge selection of new and used vehicles, lots of amernities, friendly staff and was clean and well kept. Our salesman, Nadeem, was very knowledgeable and willing to help us pick out just the right car for us. I like their no-haggle system, and they did address concerns that we had with a few items ... ems we felt were not up to what we felt they should be with the car. Carolina and Eren went over the protection packages that were available to us to keep the car looking it's best. Although we did not choose to buy any of these, they answered all our questions and we did not feel pressured but knowledgeable about what these products would help prevent in the future. Although Carolina is new to the dealership and still in training, we feel she will be a great addition. She seemed like she knew the products and was very helpful. John was great at helping us through the credit process and explaining the financial products available. We never felt pressured, which is a good thing, because nothing would have made us turn and walk out faster. I do have one suggestion for the dealership. My husband went to see the car first and then I went back with him the next two times. We had already established a relationship with Nadeem over the phone. I do feel that it would be better to have just the people at the desk as you walk ask your needs. It did feel like there were too many people vying for your attention. I do understand the car sales are commission-based, but you only make a first impression once.
I was comfortable the whole time and the Sales Rep was very friendly. He was informative and gave me a chance to make a decision while not rushing us into anything. He is very accessible and easy to get a hold of if any questions come up. Great experience.