Todd provided the care and attention we needed to make our final decision on buying now or waiting. He acknowledged our time and make arrangements to accommodate our schedules. Before I could ask the questions about my future vehicle, Todd shared everything and more to think about when buying a new Highlander. Thanks Todd and Nino for making this a great experience! o for making this a great experience!
Robert was so unbelievably polite and clearly understood our circumstances.His attitude was perfection.I would make sure all your clients that walk though that door go straight to him because he knows what he is doing and does it well.
After having my car in for service just before Christmas.I developed another problem.I left a voice mail for the service manager,Robin Clark on a Friday.She was on vacation at the time.To my suprise she called me back within the hour and made sure I could come in for service the following monday.Monday at 7am Robin recived my car and made sure I had a loaner to drive ... while my car was in for service.Through out the week,Robin called or left me voice mails as to the progress on my car.I love my Toyota,but it is service from people like Robin Clark that keep me coming back.She takes the "Dread" out of going in for service.