David did a great job of working with me and my husband and 2 children. He was very respectful that this was a family decision, and worked hard with us to meet our budget and other needs. We looked at 4 other dealers, at comparable cars. David made the difference....we wanted to buy from him. He is professional, knowledgable, patient and a great listener. All over ... over great salesperson! this is our second Toyota, and big difference between buying here and from St. Charles Toyota. We will only buy here in the future.
I obtained a good price through their Internet sales staff, then visited the dealership on the following Saturday to discuss my trade-in. I took a test drive of the 2012 Highlander, we agreed on a final price after a reasonable amount of time, and I was on my way home with the new vehicle just after noon. I am a retiree and, after years of annoying negotiations when ... buying a new car, I was pleasantly surprised at how professionally and respectfully everything was handled by Toyota of Naperville. I would definitely recommend this dealer.
Jacob was very pleasant, patient, and informative. We very much enjoyed working with him. We would definitely recommend our friends and colleagues to visit your dealership because of the outstanding customer service we received from Jacob,