I had a great experience at this dealership. Everyone was extremely helpful and nice. They expedited the service as I went in on a Friday at around 7 and drove away with my new car before 9. Kris was friendly along with the management staff. Thank you Dan Wolf Toyota!!
My wife and I had already done the research and decided the Toyota Prius was the car of choice due to the need for fuel efficiency in both local and highway streets. We had a bad experience during a prior Toyota purchase, not at this dealership, and had decided not to purchase another Toyota again. The Prius was truly our only reason to go back into a Toyota ... ta dealership. That being said, the staff at Naperville Toyota has changed our minds, and we were very pleased with the overall experience and will have no issues going back and purchasing another car at this dealership.Chris Davis was an excellent salesman, did not put any of the typical sales pressure on us, listened to our needs and worked with us to get the vehicle we were looking for. He and the manager also worked to get the price we were looking for as well. I would highly recommend working with Chris when purchasing a car.David Kabanda was a pleasure to work with when dealing with accessories. The typical sell encouragement was there, but did not over pressure when realizing we were fine with our selection. He did however, bring up some options we did not know were avaialable and did want to add...such as door guards.Dave Castellanos was extremely professional and helpful during the financing portion of the deal. He assisted in figuring out the overall cost of the loan, and did not pressure to upsell service and warranty. He worked with me to obtain the warranty I wanted, and informative on my other options, but did not pressure to take something I did not want or need.Overall - This dealership changed my mind on Toyota!!
I was tired of the treatment I was getting from dealers in the city, so I decided to shoot an email to Naperville Toyota asking for their Out the Door price. Their price came back a lot lower than any of the dealers in Chicago, but I still remained skeptical that they would honor their quote. After calling and speaking to Kimberly Koenig, I was reassured and made the ... 40mile trip out to Naperville. Sure enough, we bought the car, no hassle. The experience was unlike any other I'd ever had at a dealership (This is our third Toyota and I wish I would've used Naperville for all of them!). Kimberly was great- knowledgeable, friendly, and really wanted to make sure we were comfortable throughout the entire process. I could not be happier and I'd recommend Kim to everyone!