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@ToyotaNapervill 1 hour ago


Second car purchased from this dealership this year. The first experience was so positive came back for a second. The car pricing was reasonable and they worked with us on financing. Kris was personable and very helpful in all aspects. Very satisfied with the car purchased. Love Toyotas.
Jacob was very pleasant, patient, and informative. We very much enjoyed working with him. We would definitely recommend our friends and colleagues to visit your dealership because of the outstanding customer service we received from Jacob,
I came in for a one-year tuneup on my 2010 Highlander, and decided to ask a sales consultant about getting an iPod adapter for my car. Leo offered immediate assistance, and gave me the last iPod cable in his drawer. Then he explained how to load the free Pandora app on my iPhone so I would have my own personal radio in my car and everywhere I go. Thx Leo! I also found ... the assistant service manager, Jeff Suva, to be extremely customer-focused. Instead of trying to sell me a bunch of services I didn't need, he advised me of an open recall that they'd take care of and promise to take care of the tire pressure warning on my console. He was definitely saving me money and I appreciate his integrity and honesty. Lastly, the waiting room was impeccable- with free drinks, Intenet, large screen TVs, and plenty of comfy chairs. Best car dealership waiting room I've ever experienced!!!