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Gentlemen: My experience at Naperville Toyota was outstanding. I was greeted by at least three people before a salesman even appeared. I had the pleasure of being introduced to Leo Lopez. Leo listened to what I had to say and made very effort to find a car to my liking. I bought a Venza which was the perfect car for me. Leo went over the features of the car with me ... h me and answered any questions I had politely and thoughtfully. We had to wait five days to close the deal because of our timing issues, but in the end, in was a seamless procedure. Leo Lopez made sure we were happy and accomodated at every step of the procedure. I also want to offer Dittos to Push.... a master of IT. He was patient with me (a senior citizen) and took baby steps through the process. All in all...you guys rock!
The dealership is gorgeous. The inventory is huge. Our favorite salesman, Jacob Basathia, is a pleasure to deal with. He is kind, genuine, has impeccable manners, and is extremely attentive. I don't know if I was more impressed with Danny Wolf personally introducing himself to us, or the extremely knowledgeable and personable tech, Push Singh, who taught us how to ... ow to use the car and all its amazing features. I'm not a techy person, so when young Mr. Singh took my I-phone and set up Bluetooth in our new Sienna, I was speechless. Something else worth mentioning is that several people we interacted with said they love working for Danny Wolf, that he is very much a family man and treats his employees very well. It just felt good being there! Overall, it was an over-the-top excellent buying experience.