No pressure, everything done virtually and all questions answered in a very timely manner. Omer and Justin were great - from professionalism, accuracy and pricing to customer service, answering my tons of questions and overall honesty. I came from out of state to get the exact vehicle my wife and I chose. This dealership had it, saved it for me and when it came time ... me to sign the paperwork, everything was just as we'd agreed upon over email and phone calls.This is by far the easiest and best car buying experience I've had in the past 15 years. I would send my mother to them.
My experience with this dealership was very good because of Dave Zidlicky. I came in after looking at the car I liked on EBay. I came in at 8:40 a.m., knowing that they did not open until 9:00 a.m., but hoping that I could find an early bird so that I could get back to work. I found Dave to be the only one there at that time and asked for his help. I was dressed in ... shabby work clothes but he treated me as if I were in a suit. We took the car for a test drive and Dave answered questions that I had. When we returned to the dealership, Dave went to the service department to get answers that I had about some service that was done on the car. We made the deal with a deposit and I returned in the evening with the balance. Dave was a consummate professional. He is the reason that I plan on returning to this dealership for future purchases. He followed up with me to make sure everything was ok with the car and asked if I had any concerns. He is a great asset to this dealership and made my purchase a pleasant experience. For once, I felt like I dealt with a fair salesman and not a snake oil salesman. Thanks again Dave and I hope to deal again with you soon!
Ask for Kareem Thomas when you want to buy the car from Toyota Naperville. You will not regret with the deal the he gave to you after that. Also, his personal is really nice, willing to help and guide you to make sure you will get what you are looking for. Love to come here and lucky to have him as a sale man for the car that we just bought. (Toyota Camry 2014.5 SE)