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2015 Models

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@ToyotaNapervill 1 day ago


Toyota is a friendly dealership with delightful staff. Alain was nice and helpful throughout the experience. Even the finance manager, Gary, was helpful in finding us the best financial options. However, there was a bit of confusion with finance as things were not clarified until the end. But this mishap was partially both parties faults. Overall, I love my new Toyota ... and thus far will continue to go back to Naperville Toyota in the future.
Matt was a pleasure work with. Pricing and process were straightforward. Only complaint about purchase experience would be the obligatory add-on and warranty pitches.
We had a great experience purchasing our Sienna this past weekend. Chris Davis was very helpful without the typical car sales person pressure we have found with other salesmen. We are extremely pleased with our choice of vehicle. Chris was patient with us test driving and comparing several different Siennas without ever rushing us to a decision.Chris also made the ... the price negotiation process simple and did not use the typical back room tactics that do not appeal to us but rather he brought the sales manager out to close the deal quickly without the back and forth negotiation.Even though it was the end of the day, Chris took the time to help us transfer our belongings from our oldmSienna to the new one!We have already told friends and coworkers of our experience and recommended they consider Naperville Toyota when ready to look for a vehicle.