We called the dealership in advance to ask about a payment option. We spoke to a business representative who took our name and directed us to contact a specific manager upon our arrival. Bill greeted us right away and introduced us to the manager. The manager left us in the capable hands of Bill. We sat down with Bill and discussed what we were looking for and some ... some options. Then we looked at cars on the floor to determine how much space was in the back seat. He left to get information regarding a used vehicle and brought the complete packet of information including the Carfax report. We decided we wanted to look at new cars as well. He directed us to the lounge area for restrooms and drinks while he went to pull up some cars to the front. The restroom was beautiful and modern and clean. The bottled water was nice and cold. Bill sat in the back while my husband took it for a test drive on a specific test track where we could safely explore its features. I drove it too. We came back and Bill figured out the total cost. He worked as a team member to come up with some creative options for us. We decided to buy it and proceeded to finish up the paperwork while our car was readied for us. Bill ensured we were well educated on the car's features before we left. We came in late and they stayed well after closing time. It was a beautiful modern dealership with friendly professional team members. I have bought 3 Toyotas so far and this was by far the most pleasant experience yet.
For the 2nd time now we have purchased a Certified Used car from Toyota of Napeville, and Chris Davis. Chris Davis knows the products, and doesn't use a high pressure method to selling cars. He works with you to make sure you are getting what you want and for the price that you are wanting to pay. When it was time to buy another car I turned to Toyota of Naperville ... le and Chris Davis without hesitation. Because of the past and ongoing positive experiences we have experienced we will continue to think of Toyota of Naperville and Chris Davis (although thanks to Toyota quality it might be a while before we are again ready for a new car)!I would highly recommend Toyota of Naperville and Chris Davis to anyone in the market for a new or used Toyota.
My first experience every buying a car. Everyone was very friedly and helpful. I never felt rushed or pressured to buy anything. They listened to my concerns and did everything they could to help me out. I would reccomend them to everyone I know and will be going back the next time I need a car.