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Mike Beck is an A-1 employee - friendly, helpful, informative, and extraordinarily patient with a great grandmother who is confused by all the new "gadgets". I can say the same for Push Singh who managed to decipher my Bluetooth/phone hookup (Sprint - need I say more?). As for the finance department, they need to learn that "no" means "no".
I gave the rating 100% because i got the car i wanted and at a great price! Kareem was very knowledgable and worked with my budget, overall he was right to the point and made car shopping easy.
My husband and I visited your dealership in late July, on the hunt for a vehicle with 40mpg or better. We also visited VW and Honda. While each dealership had vehicles that met our objective, the service that we received from Bill Lutz was superior. His demeanor and friendly nature helped us decide to purchase our new vehicle from you. When we realized there was a 2 ... a 2 plus week wait on getting the car we desired, we were definitely disappointed. However, due to Bils service we decided to wait, so that we could make the purchase from him. Throughout our wait, he frequently communicated updates on the status of the car. When we went in today to make the purchase, his exceptional care continued. Thank you, Bill for your help throughout this process!