From the moment I walked onto the lot until the moment I drove off the lot with my brand new Toyota Tacoma, I had the best customer service ever! Not only did this dealership give me the best price, but they went out of there way to make sure everything went smoothly and gave knowledge on everything to do with buying a new vehicle and about the vehicle I was buying! I ... traveled from Granite City, IL, to Chicago to purchase my vehicle, because this dealership was the only toyota dealership working with me to get me the best price and service. Dave Zidlicky was curtesy calling me just making sure I brought everything with me the night prior to me traveling to Chicago, he also called periodically just to make sure we were doing ok on the trip to his dealership. Even after all the paperwork was done he was calling just to make sure everything was ok with my new truck!!! WOW!!! Talk about caring about your customers! Thank you DAVE!!!
After test driving a few vehicles over the weekend, we couldnt be any happier with purchasing our Toyota Camry. We really werent looking to buy that day but with the help and patience from Justin we did! He never was pushy or put the pressure on us to feel like we had to buy that day knowing from the beggining we were in just to look at our options! He kept in mind ... what we wanted and found us a car that worked out even better financially for us. He was very patient and gave us all the time we needed to make our decision! After realizing that the dealership had technically been closed for about an hour towards the end of the deal,we never once felt like we were inconveniencing anyone. We were very well taken care of and we would most definetly recommend you guys to our friends and family!!
The customer service that we received from Dan Wolf Toyota of Naperville was very good. We were attended to in a timely manner and Mr. Jacob Basathia made it a very convenient and smooth process from the time that we entered the dealership to the time that we took the car home. He made the pricing of the vehicle very simple and straight forward to understand by ... by writing everything down and explaining step by step.