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2014 Models

I posted 42 photos on Facebook in the album "2015 Toyota Tacoma Custom Lifted" fb.me/6TrPLaWMH
@ToyotaNapervill 1 day ago

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We feel fortunate that Kareem was our salesman. He was professional,courteous,and most helpful. We feel confident that any questions we might have in the future he will be there to help. Kareem is certainly a #5. We will have no problem recommending your dealership . Bob and Marilou Kay
marilou kay
My wife and I worked initially with Harvey and then returned about two weeks later and worked with Bill because Harvey was on vacation. Both Bill and Harvey were extremely knowledgeable and friendly, but seemed to know when to leave us alone and when to offer unsolicited information. They never applied any pressure - no hard sell - which we truly appreciated. The only ... nly negative part of the experience for us was during the finalizing the deal stage. If you feel it is important to try to sell things like extra protection packages and coverages/warranties that should be brought up before the final price and negotiations are completed. It is kind of a sleazy bate and switch type tactic to get someone to agree to a price and then try to pressure them into buying extras after the fact that may push the overall deal over someones price comfort range. The method that Dave in particular used and the pressure he applied trying to 'guilt' me into buying some of the extras was a bit of a turn off.Again overall, very happy with the experience and the product. The final steps could simply be handled in a little more upfront fashion in my opinion.
bjbarker
Fast, friendly, professional service. Russ explained everything we need to know. One of the best car buying experiences I have had in 50years. Would have no problem recomending this dealership
RandyRobert