Sue called me because I was recently in their service department and they wanted to see if I wanted to sell my car or trade it in. I have a 1994 Camry with lots of miles on it. I really wasn't thinking about a new car but when Sue called me she was very nice & informative. She sold me on coming in and having her manager just look at the vehicle. I was skeptical ... because I preferred dealing with Sue then some Sales Man. Sue had nothing but good things to say about all her managers there and said she would introduce them to me if I preferred, which I did. I ended up going in and I thought everyone was so nice. I spoke to, two managers, Omar & Manny. I got my appraisal and saw a newer Camry I am considering it! Hope to come back there as soon as my son gets back from Florida. I want to Thank everyone there but especially Sue Cassa.
The volume of cars sold by your dealership as well as the specific car that we were looking for was helpful. I was on line with 6 other Prius dealers in Illinois and Iowa and you beat all of them with your price as well as avaliability for our specific car equipped as we asked. Dave's use of e-mail and phone to communicate was most helpful and in a fast and timely ... manner which beat other dealers.
Kareem Thomas is an awesome sales person, very friendly and very helpful, answered all my questions.He was easy to work with and gave us everything we needed to make a good decision and get the vehicle we wanted. I would recommend him and Naperville Toyota to all of my family and friends.Eren Gonzales was great she answered all our questions and we were very pleased ... with her service