From the moment I walked onto the lot until the moment I drove off the lot with my brand new Toyota Tacoma, I had the best customer service ever! Not only did this dealership give me the best price, but they went out of there way to make sure everything went smoothly and gave knowledge on everything to do with buying a new vehicle and about the vehicle I was buying! I ... traveled from Granite City, IL, to Chicago to purchase my vehicle, because this dealership was the only toyota dealership working with me to get me the best price and service. Dave Zidlicky was curtesy calling me just making sure I brought everything with me the night prior to me traveling to Chicago, he also called periodically just to make sure we were doing ok on the trip to his dealership. Even after all the paperwork was done he was calling just to make sure everything was ok with my new truck!!! WOW!!! Talk about caring about your customers! Thank you DAVE!!!
Dave Zidlicky is a great salesman; very professional, friendly and courteous.Great dealership facilities, good cars inventory and in particular I was impressed by the road test. I will definitely recommend my friends and relatives to visit Toyota of Naperville and look for Dave Zidlicky.
Overall my experience at Toyota of Naperville was as painless as car buying can be. Justin, the salesman we dealt with had recently worked with my parents on the purchase of a Sienna and we sought him out to help in the purchase of my Prius. He was friendly, knowledgeable and went above and beyond to work with us on getting the financing to a reasonable price. The ...The only reasons I marked the overall experience and price as less that "great" were because of the extraordinary amount of time we were at the dealership (about 7 hours) and the fact that there were no price incentives offered on the Prius, particularly on the interest rate. Overall, I'm very happy with the experience and couldn't be happier with the car.