On our first visit, we felt very pressured and weren't very happy with the customer service. However, when I returned I was helped by Justin who was wonderful. Really took his time with me and called after my purchase to make sure I was enjoying the car and to call if I had any questions. Justin is a wonderful sales associate and part of the reason I bought from this ... dealership, because our first visit was not as pleasant.
Dave was really helpful and nice. It was really nice that he explains every detail of the sale process. I would Definitely would recommend my friends and family!!
I have never had such a positive experience purchasing a new car as I did at Toyota of Naperville. Chris Davis made the experience exceptional. He made me feel comfortable and he really listened to our needs. He brought genuine friendliness and humor to the evening. I never felt uncomfortably pressured, but he seemed to really want us to get a price we could afford ... ford. He was also exceptionally friendly to my two children, and didn't exclude them from the process. We left feeling that we got a great car and a great deal. They even gave us more than we expected for our trade in. All in all, if you are looking for a caring sales team, quality attentiveness, and a good price, I would highly recommend Toyota of Naperville, particularly Chris Davis!