I drive a ton for work and wanted a more fuel efficient car - the Kia mini-van just wasn't cutting it! In 2011, I met Dan. Dan showed me a few different cars, went through a few options, and then went to the Prius. He answered all of my questions and thouroughly went over the features of the 2010 Prius II which I had decided on. I LOVED my car!! Later that year, I was ... I was in a serious accident which totaled my Prius. I was T-Boned in the drivers side door by a Jeep Liberty going over 55mph. The safety features on the Prius are part of why I am alive today. I called Dan when I was in rehab and told him what happened. He offered to drive the 2012 Prius IV to the Hospital so I could see it in person even though it would be awhile before I could drive. He knew I wanted a blue one and there were only a couple left. He held that car for me for probably 6 weeks. I bought it as soon as I was cleared to drive. Six months later, my business had grown to the point where I decided to purchase another Prius for my employee to drive -paying for his gas was outrageous. I went with the Prius C II this time. It is PERFECT for what I needed! My two high schoolers drive it after the work day and they both want one! (don't get too excited - it will be awhile Dan!)Everytime I come in beit for a car or maintenance, it feels like I'm meeting with friends. The service department is outstanding! As for Dan,I can honestly say he puts my needs first and doesn't try to up sell me on anything I don't need. His character, caring and customer service is well above any expectations I had when I first met him.
I visited the Toyota of Naperville dealership twice before my wife and I made our final purchase decision. I came in alone and delt with Mike Beck on reviewing the basic Highlander. After I explained to Mike that I was just out doing some preliminary scouting for my wife,, he answered all my questions and also gave me additional information which made me sure the ... Highlander was the car I wanted but I had to have my wife see it also. He was extremely friendly and I thought he might hurry me and be short with me because I was not going to make a decision that day, but instead he was very helpful and friendly. After a test drive and a price quote from Peter Murry I was on my way. When I returned about a week later I asked for Mike again because of the manner in which he handled himself. Not a pushy person, just a nice friendly guy. When I had my wife with me I thought his service was extremely helpful and even though my wife and I had several request which he handled very professionally and with great patients, he made us feel very welcome to the dealership. We ended up purchasing a Highlander SE. and when we left we new we made the right decision to step up from what we had originally intended to purchase and felt the decision was our own and were never pushed to make the decision, just professionally informed. We were also very pleased in the way Gary handled our closing of the purchase. Another genuine straight forward, friendly person. The last new auto we purchased was in 2001 from Toyota of Naperville and we a certainly glad we went back again. I would definitely recommend Toyota of Naperville to anyone.
We had decided on purchasing a Toyota Prius because of the various independent car reviews and overall gas mileage. Toyota of Naperville was the dealer of choice because of its reputation for quality and service. Talked to Karina over the phone and in person where she did a great job i.e. no sales pressure and knowledgeable about the process.