Robert was a very kind sales man. We did not feel rushed at any point in time which gave us the chance to make the best decision possible. He was very honest about everything and answered every single one of our questions. Robert also gave the best advice about any car model that we asked about. The price was very reasonable too. We are fully satisfied with the ... pleasant service we received at this dealership and more so with the Toyota we purchased.
Great experience! Low pressure and willing to work with you to find the best deal that make sense. Very attentive, took the time to find the car that I wanted and did not pressure me on a car I didn't want. Great overall service! Would recommend to others.
Absolutely the best! This is the second car that I've bought from Naperville Toyota. Everyone made the process painless and smooth. No pressure, only friendly guidance. The service department is the best also. Bill Lutz is a fantastic salesman! He is very kind and as a female I never felt as though my questions were dumb or not worth asking. He was patient with me and ... d made sure that I understood everything. Financial staff tend to have the reputation as being pushy and rude. Gary Jaros was hilarious!! He's very easy going and again answered all of my questions. He was quick and had us out of there in no time. Eren Gonzalez was great at helping me to decide whether to purchase a paint and interior protection plan, which I did. She is a very sweet lady! As I said, this is the second time I've bought a car at Naperville Toyota and I will continue to go back there. The service department is the best!