Chris was friendly and great to work with. We felt that within a short time, we were important to him and this was important to us. While we ultimately decided not to buy the Toyota product, we certainly would have bought from Chris if the decision was to purchase this product.
Great overall experience. Second time purchase with chris and nino- will refer them to anyone! Very informative, knowledgable and patient. They exceeded our expectations again!
Can't really comment on quality of work since we didn't go for repairs, but had great experience purchasing with Jim Novak. Nice guy.