Absolutely the best! This is the second car that I've bought from Naperville Toyota. Everyone made the process painless and smooth. No pressure, only friendly guidance. The service department is the best also. Bill Lutz is a fantastic salesman! He is very kind and as a female I never felt as though my questions were dumb or not worth asking. He was patient with me and ...d made sure that I understood everything. Financial staff tend to have the reputation as being pushy and rude. Gary Jaros was hilarious!! He's very easy going and again answered all of my questions. He was quick and had us out of there in no time. Eren Gonzalez was great at helping me to decide whether to purchase a paint and interior protection plan, which I did. She is a very sweet lady! As I said, this is the second time I've bought a car at Naperville Toyota and I will continue to go back there. The service department is the best!
Both Kareem and A.J. were great to work with.They both were very professional and answered all our questions.There attention to detail and to our needs was impressive.
A neighbor had recommended the Toyota of Naperville to us and now I know why. I was hesitant at the beginning since we live in Tinley Park and it was a drive to go up to Naperville to buy an SUV given the fact that we have a few Toyota dealerships closer to our area. I had gone up to Naperville the week before to check on the SUVs and Dwight greeted me and my 9 year ...r old when we walked in. Even though I explained to Dwight that I am not buying anything at that time, he still showed me the SUV we had in mind and gave me all the information on all the different upgrades that each model had. He was very professional, personable and had a calm and relaxing personality that made you feel very comfortable. He answered all my questions. It was so refreshing to talk to a sales person and not feel so pressured and uncomfortable. He followed up with a phone call a few days later asking if I had any questions that he can answer for us in regards to the SUV.My husband and I went back to see Dwight yesterday and are now the proud owners of another Highlander. I will definitely recommend working with Dwight and that dealership. It was really a great experience and I would purchase from them again.