Everyone we had contact with was knowledgeable, friendly, and very willing to assist. Follow up calls offered further assistance. Every step of the way, they were patient with our questions and concerns--and my husband, a total "car guy", had many! Leo had a great sense of humor and made the entire experience a positive one. My daughter had recommended him, and she ... she was right.
I went to Toyota of Naperville today with a particular idea about what I wanted in a vehicle, and the Dan Wolf staff worked well to get me exactly what I wanted. I do wish the process of seeing your final payments was more streamlined, as aftermarkets, etc. can add to your final totals and extend the process, but at the end of my visit, I was satified with the outcome ... e. I walked out with the car and features that I wanted. Jacob was very friendly and helped us through this process.
No pressure, everything done virtually and all questions answered in a very timely manner. Omer and Justin were great - from professionalism, accuracy and pricing to customer service, answering my tons of questions and overall honesty. I came from out of state to get the exact vehicle my wife and I chose. This dealership had it, saved it for me and when it came time ... me to sign the paperwork, everything was just as we'd agreed upon over email and phone calls.This is by far the easiest and best car buying experience I've had in the past 15 years. I would send my mother to them.