Best dealership I been to beautiful store great staff top notch dealer and my sales men was fantastic made my first new car purchase easy
We were greeted by Manny Floyd and Jacob Basathia upon our arrival at the Toyota Naperville Dealership. They were both very professional. They asked us what type of vehicle we were interested in. We mentioned the Toyota Highlander Hybrid which we saw on the lot on Sunday. Jacob took us on a test drive and went over all the features of the SUV. Manny and Jacob ... Jacob explained the benefits of the Hybrid. After driving the SUV and going through the features, we decided this was the SUV for us.They were not pushy...they were sincere with us and wanted to be sure this was a vehicle that would fit our needs. The buying process was very smooth. We had a budget to stay within which we feel Jacob and Manny both worked the deal for us to achieve our goal. They made the whole buying process very pleasant for us.We feel Toyota's vehicles are top of the line with technology with a solid reputation. We are very happy with our new Highlander Hybrid. We also have a Toyota RAV4 which we are very happy with.
I have visted delerships of almost 5 different manufacturers in Naperville area and our experience at Toyota was the best.I was a territory business manager with India's 3rd largest automobile manufacturer and was managing 6 dealerships and almost 150 sales points ,so when I see a good dealership..I can acknowledge.I have always believed that people really make the ... difference in any organization and Chris is exactly one of those people who makes good rapport with the customer,follows the sales pitch, and understands what the client needs.In my opinion, of all the sales people I met across 5 dealerships,he would rank right among the top 5%.We got a good deal and hope to revisit TOYOTA OF NAPERVILLE for our SUV.Best regards