I came in with my younger brother and I was going to use that experience to help him understand the art of negotiations. I was very surprised with the straight forward service we received. The sales person and the management were great. I pride myself on being a good negotiator but usually it takes a long time before a deal can be reached. I felt that Kareem was ... was honest and sincere and it helped for a deal to be reach. Thank you all because we were not pressured and we really feel great about our purchase.
No pressure sales at this dealer. I rated this dealership highly because the truck specialist was very knowledgeable about the product and options. Many trucks to drive and view at all levels. The dealer worked to obtain the truck I wanted in a few days. Very good follow up at all phases of the selection and buying process.
My wife and I had a pleasant experience buying a new 2013 Toyota Sienna from Toyota of Naperville. I found the vehicle we were looking for on the Internet, inquired about the price and then brought our current van in for a trade in appraisal. Tim O'Connell was a great sales person to work with on buying a new vehicle, very friendly, honest and knowledgable about the ... he vehicle.