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We were extremely pleased with our experience at Toyota of Naperville. Dave Zidlicky couldn't have been more helpful to work with and he provided outstanding service. I will gladly tell others to go there and ask for Dave Zidlicky.
We actually had a deposit at another delearship and cancelled it after stopping here. Mary Lythberg spent a lot of time walking us through various options, both used and new. There was no rush and she worked hard to answer our never ending list of questions. In the end we went with the new Avalon which is a fabulous car.
We received excellent service as soon as we walked in the door! We were greeted, taken to seats right away and Kareem was with us within a minute or two! Within about 10 minutes of being there, we were taking the car for a test drive. Kareem made sure we were comfortable, answered our questions, and was extremely friendly! He made the car buying experience so easy and ... and friendly, it felt like we were dealing with a friend. When we had some questions about how the car would work for our family, Kareem suggested we take the car for an extended test drive for the weekend. He also got back to us quickly with any questions we had and put in extra effort to make sure we had all we needed before we left with our newly purchased car.The other staff we had the pleasure of working with were an extension of our great experience with Kareem. Brian, Gary and Diana (who helped us through each step of the buying) were knowledgable, interested in us as people, and to-the-point while still taking their time. During our time in the showroom while we were waiting, we were greeted by other salespeople in a very friendly way. When we left with our new car, Kareem walked us to the car to make sure we were all set. It was the little touches like that which will bring us back to Dan Wolf Toyota of Naperville in the future. Overall this was the best car buying experience we have had. For a large dealership, it didn't feel like it. Kareem made a big difference! We would recommend friends or family buy a car from Dan Wolf Toyota, and we will be passing along Kareem's card!