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2015 Models

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@ToyotaNapervill 1 day ago


I went looking for a new car, and Mike Beck was great. He showed the styles of the cars on the budget I was looking for. He also taught me how to use the emergency parking brake, was very patience and set up the blue tooth for me too in my new car.That was very nice of him. Before I left with my new car, he did a quick review of all the equipment that the car comes ... with, the radio and how to record favorite stations, the blue tooth as I mentioned earlier, the parking brake, and the list goes on and on. He also showed where is the Service station. I thought this dealer is very nice, the price is good too. and I love the fact that they offer courtesy rentals when your car has to be in for few days, so I don't need to keep bothering my friends for rides. I recommend this dealer.
I found this dealership to be less than credible. I was upfront and clear I was interested in purchasing a new car for the full amount by check, with no financing. In our price negotiation, the salesman included a rebate to reduce the overall price. The salesman, sales manager, and I agreed on a final price. When it came time to complete the purchase, another sales ... ales manager informed that in order to get the rebate, I had to take financing. The original salesperson and sales manager left for the day and could not be found. The second sales manager was pressuring me into something that was outside of the original sales agreement. At that moment I walked out and I never intend to visit this dealership again. I purchased a new Toyota from a different dealership which I found to be more honest and ethical. Be very wary when or if you shop at Naperville Toyota.
Andy T
Our experience with Matt was great. The weekend before I had gone to two other Toyota dealers and had a so-so and one awful experience. Matt was very friendly and sociable from the start, and was a pleasure to work with. I would definitely recommend Matt to my friends and will look to him for repeat business. I'm sure it's having many employees like Matt that make ... make Toyota of Naperville #1.