This was the best experience I have ever had buying a car. I was shopping around for a vehicle, and other dealerships were stringing me along, one in particular had not given me answers on quotes for 6 whole days. Not with Toyota of Naperville. I phone Robert Kieda to ask him to give me some numbers on a car. He was at SAMs at the time and requested to call me back at ...at 1:20 with some numbers. At 1:20, my phone rings; it was Robert. He had numbers for a few different models, and some information on the colors available. We speak more, and I agree to meet him there after I get off work. I walk in that evening, Robert had everything ready to go and the paper work got started. There was no hassle, there was no stress. The fine employees make you feel comfortable. I can not think of a finer institution of which one would buy a car from. The folks at Naperville are a pleasure to work with and a delight to purchase a car from. I could not think of a reason why one would not wish to do business with this facility.
This is the second purchase I made at this dealership. My first was a 2011 Tundra and I was so happy with the service I received that I purchased yet another 2011 Tundra for my business. They had me in out quickly and were very pleasant to do business with.
Buying a new car or used car is extremely terrifying for our family. The huge expense, the lack of knowledge and the feeling of being taken advantage of are looming with a car purchase. We do know Dave Zidlicky as a casual friend and thought he might be a good resource at the Toyota dealership in Naperville. As it turned out he was extremely attentive,thorough ...,professional,and very knowledgeable about the products he sells. He helped us stay within our budget and was very accommodating to our busy schedules. Dave even came in on his day off. The other two Daves were also very pleasant and easy to work with. We will use this dealership again. We trust Dave and that has lead to great satisfaction. This car buying trip was not terrifying at all. It was pleasant.